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Customer reviews: Avis Product Options, Variants

Reviews (1,611)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Maison Amelie

Nov 02, 2024  on Shopify

Everything worked really well, didn't expect to get support answers right away, and to get all my problems quickly solved! Judy was very helpful and amazing!

Faceless Jewelry

Nov 02, 2024  on Shopify

I'm only using a few of the features in this app, but the ones I am using are clean and aesthetically pleasing. There is a CSS box that allows you to customize the features further which I really appreciate. Support was fast and effective at helping with a minor issue.

Nukkad Tales

Nov 01, 2024  on Shopify

The best support team i have encountered. I had an issue, the support staff Lucy along with the dev, Kiera promptly helped me achieve what i wanted. Absolutely perfect! Thank you!

TheEsrogSpot

Oct 31, 2024  on Shopify

Great very customizable app with amazing customer service. Andrea, Lucy, and Jayden the dev were especially helpful

Newspace

Oct 30, 2024  on Shopify

Pretty good support and app. It only lack an conditional option to hide an option from a variant instead hide whole variant.

SoftSpot

Oct 30, 2024  on Shopify

Thank You to Lucy and the Support Team for searching and finding the problem with the app with our store Theme. Further the app is very user friendly.

Faith M Designs

Oct 29, 2024  on Shopify

The customer service is very prompt and helpful. Lucy helped me very fast and was extremely helpful kind.

Bysabawd

Oct 29, 2024  on Shopify

Great service and massive shout out to Lucy who replied straight away and made the process so easy. Even pointed out small issues I hadn't noticed and went above and beyond. Can't recommend them enough

InfratechHeating.com

Oct 28, 2024  on Shopify

This is what we were looking for and the staff is of GREAT help! Thank you so much. We can't wait to get this fully implemented now. LUCY and EMILY were awesome to provide custom recorded training help and HENA was very helpful helping me customize my code to place the widget right where I needed it. Truly great company here!

M2G Brindes

Oct 27, 2024  on Shopify

Great app, fullfill all the needs of my shop. But the best part is their customer service, one of the best and fast i ever seen. Thanks to Emily and Jayden, the app was adapted to the requests i made in question of minutes. Just perfect.

LA Pool & Spas

Oct 27, 2024  on Shopify

This is an awesome addon. Super easy to use, The Support team is fantastic. Emily was amazing, at helping me fix my issues. I highly recommend this to everyone.

Otzzy

Oct 26, 2024  on Shopify

Excellent customer support Judy went above and beyond and helped with services we were unaware of - Highly recommend this app!

ArmoredFox

Oct 24, 2024  on Shopify

Absolutely thrilled with the support I received from Emily! She went above and beyond to help me set up my Shopify store exactly how I envisioned it. Her expertise in navigating the various options and variants was invaluable, and she patiently guided me through the entire process. Emily's attention to detail and commitment to customer satisfaction truly made a difference. I couldn’t have asked for a better experience— I highly recommend her for anyone needing assistance with their Shopify store! Five stars all the way! ⭐⭐⭐⭐⭐

Pop Dog

Oct 24, 2024  on Shopify

The app is really great – it allows for lots of combinations and is pretty simple to use. If you need any help, the support team is there for you within minutes. Thanks to Emily for helping me out!

Epic QT

Oct 23, 2024  on Shopify

THIS APP CHANGES AND REDESIGNS YOUR ENTIRE WEBSITE!!! It changes CSS style colors and adds fields that have the default Shopify text in them. It does it WITHOUT WARNING!! You have to have a paid plan to modify it. It changed my entire site and thankfully disappeared when I uninstalled it.

Walnut

Oct 23, 2024  on Shopify

Really appreciated the quick response time and thorough customer service. I also really like the image swatch options and the bundling capability. This was a big improvement over our last product options app, and I like that it doesn't change my theme's code.

Gleam Wall Decor

Oct 23, 2024  on Shopify

Lucy is very helpful, and they truly try to help you sort things out if you are not satisfied. Great app!

VERAH

Oct 23, 2024  on Shopify

Amazing app! To think so much functionality comes for free. This app will probably be my go-to app for a long time for making product customisations. And the support staff is quick to answer your queries. Thanks ANDREA and LUCY for your support to help me get a better idea of how things work! <3

PikaSong

Oct 17, 2024  on Shopify

I had the pleasure of working with Lucy from AVIS, and I can't say enough good things about my experience. Lucy was incredibly helpful from start to finish. Her attention to detail was impeccable—she made sure every aspect of my request was thoroughly addressed, and she went above and beyond to provide clear, thoughtful answers to all of my questions. Not only was she highly professional, but her kindness truly stood out. She treated me with the utmost respect and care, making the entire process smooth and enjoyable. It's rare to find such a combination of competence and warmth in customer service, and Lucy exemplifies both. I’m extremely grateful for her assistance and would highly recommend her to anyone looking for exceptional service at AVIS. Thank you, Lucy, for making my experience a fantastic one!

Mi tienda

Oct 16, 2024  on Shopify

This app looks great so far and the customer service has been incredibly helpful! Emily has been super attentive and professional. Thanks to her help we were able to resolve any doubts and set up our product.

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