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Customer reviews: Avis Product Options, Variants

Reviews (1,491)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Pupiloo

Aug 11, 2024  on Shopify

Great customer support, Andrea helped me with setting up the variant options perfectly as I wanted. Again, a really great team behind this organisation. Thanks A lot Andrea :)

JESS HARRISON

Aug 07, 2024  on Shopify

The team has been so helpful and responsive. I've submitted numerous requests, all of which have been promptly and efficiently fulfilled. The app is very user-friendly and offers essential functions for an e-commerce store. A special thank you to Emily for accommodating my requests today and for your guidance on the setup!

Embroidery by J&J

Aug 07, 2024  on Shopify

customer service is fantastic. i had downloaded another app that does the same thing before i purchased this one and the customer service was horrible. I could never get the response i needed and we were juwt going back and forth. but andrea really helped me out!

Dafna Beauty

Aug 07, 2024  on Shopify

This app is great!!! so many options and solutions i didn't know were possible. also the customer service representative was super helpful

APOLLINARIAPII

Aug 07, 2024  on Shopify

Super easy to use, great features in free plan, it's exactly what I was looking for! Also nice support team, always here to help and quickly answer any questions, special thank you to EMILY on Shopify app store

Kate's Kreations RGV

Aug 06, 2024  on Shopify

so much help they gave me. i was back and forth setting up a difficult option set and we finally got it right. they even helped me with the coding free of charge. thank you so much. i will be using this app for my shop from now on.

Monk's Candle Bar

Aug 05, 2024  on Shopify

The customer support is second to none here. Lucy was amazing in helping my resolve my problems and questions. The whole team jumps in to help when there is a small delay. Really can't say enough good things about the experience

Lia Works

Aug 05, 2024  on Shopify

Esta app es genial! Tiene muchísimas opciones y merece mucho la pena la suscripción de pago. Emily me ha resuelto todas mis dudas mediante el chat y ha sido muy amable en todo momento.

KPLUS OFFICIAL

Aug 05, 2024  on Shopify

Really glad I decided to go with this APP after trying 2 others, Lucy and Jayden helped me a lot from setting up to customising some layouts! They were very responsive and tried to find solutions to every issue or inquiry I had. It was a very enjoyable experience with this App and their team <3

VENETA JEWELS

Aug 05, 2024  on Shopify

Great app. Lucy from customer service is the best . she understood what i wanted to achieve immediately and helped me do it in no time. highly recommend

JoyBadminton

Aug 04, 2024  on Shopify

I recently had the pleasure of interacting with Hena and Lucy from the support team at Product Options Variant Option by Avis, and I am incredibly impressed by their exceptional service. Their expertise and responsiveness were truly outstanding. Hena and Lucy not only addressed my queries with precision but also provided innovative solutions that enhanced my experience with the app. Their dedication and professionalism make them standout representatives of the company. I highly recommend this app not just for its features but also for the top-notch support provided by Hena and Lucy. They truly understand the importance of customer satisfaction and go above and beyond to ensure an excellent service experience.

Kattam

Aug 04, 2024  on Shopify

We have been using the app for a long time now, it meets all our custom requirements and the team is very quick in resolving any issues we faced.We would highly recommend the app for product options

The Dearest Collective

Jul 30, 2024  on Shopify

We are in our trial period to this app out. I reached out for help and they were very responsive. Noah went above and beyond helping find what i needed to add to our store!! Thank you, Noah!!

YB Leather

Jul 30, 2024  on Shopify

I love the app a lot! Although i am just using the free plan but they are super helpful and fast! Thank you Lucy!!!

Betteridge Sapphires

Jul 26, 2024  on Shopify

The app is easy to use and the Help Desk team are absolutely incredible. They helped me set our store up exactly how I envisioned. Special thank you to Noah who helped me step by step in getting our bundles working beautifully. I am very happy!

SC Design Studios

Jul 25, 2024  on Shopify

Very easy to set up and very helpful team on hand to support with any questions. Emily was super fast to respond to my enquiry and helped to resolve my queries for me straight away. Would highly recommend.

brandfusion - seamless branding solutions

Jul 25, 2024  on Shopify

Lucy and the Avis Product Options platform is absolutely amazing. One of the best product variant options available, and each time I needed help with the simplest request lucy was prompt polite and easily handled my requests. HIGHLY RECOMMENDED !!!!

Glass Art by Linda

Jul 24, 2024  on Shopify

I've only been using this for a couple of days, but so far I'm very pleased with it. The services has been exceptional - each time I've had a question it's been replied to quickly and in depth, making sure that I'm happy with the result. A number of people on the support team have helped me, all 5*. Today it was Hena, but I recommend them all!

HeartandSoul

Jul 24, 2024  on Shopify

first of all I want to say that I used a few customization apps. this one by far is the best looking and easiest to use. second, the customer service is amazing! they helped me with some special options I wanted in my store. they were happy and very quick to help me and update me personally through all the process. I'm glad I found this app! special thanks to Luci, Noah and Andrea!

141 illustration

Jul 23, 2024  on Shopify

I recommend this application so far. The support team helped a lot with the customisation in my theme shop.

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