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Customer reviews: Avis Product Options, Variants

Reviews (1,491)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Dive To Garden

Jun 05, 2024  on Shopify

I am telling you guys, if you need a options app! THIS IS THE ONE! Best service, best design, supper easy to use. Choose Avis, you will not regret it

Nordic Harmony

Jun 04, 2024  on Shopify

Excellent on boarding support from Andrea and Avis. From the first minute Andrea was super helpful, guiding me through my questions and helping me find my way with the app. Really pleased so far!

LifeArtVision

Jun 04, 2024  on Shopify

Hena delivered and supported us until we solved the issue. Hena was patient and professional. Thank you Hena!

Cupcake Mama

Jun 03, 2024  on Shopify

The best app if you have different options for your products and services. So many functions and capabilities. Luffa has been very helpful!!

urbane EQ3

Jun 03, 2024  on Shopify

Excellent app. Well designed and extremely prompt customer service. I have tested many many product options apps.

Kasilia home

Jun 02, 2024  on Shopify

Application top qui regroupe tout ce dont j'avais besoin ! Et merci à Andrea pour son efficacité et sa rapidité !

Bianca Jeswant

May 31, 2024  on Shopify

Excellent customer service. App meets all use cases. Luffa from the team helped set it up and also assisted with minor hiccups literally within half an hour of raising them.

Western Identity

May 30, 2024  on Shopify

The "Add Charge" feature for additional variants doesn't always work. Depending on how the customer chooses to check out (via the cart, other payment methods, etc.) it will or will not work. It also randomly charges shipping on digital products. I've reached out to support and they say they can not control that. I've lost hundreds of dollars having to honor products that were never paid for but included on receipts. I'll have to find a different way to let clients add optional files.

RoseBae.TO

May 29, 2024  on Shopify

Support chat is so convenient and Noah helped me so much with any issues I had and quickly resolved all my concerns! great app and wonderful support :)

Clove + Daffodil Keepsake Boutique

May 29, 2024  on Shopify

Hena was fantastic. She confidently answered all of my questions and helped to resolve my technical difficulties.

May Wigs

Apr 29, 2024  on Shopify

So Avis is so great plug in for shopify and the support team is great especially Emily she was very professional and super helpful and on top very friendly thank you for everything :P

Wildlane Tea

Apr 29, 2024  on Shopify

great APP!! Saves effort, makes the store run smoother and products display awesome. Have been using it for my store for a while now. Support is amazing. Emily - a support representative - guided me through a problem I was having in quite a professional and quick manner. Great job guys!!

Mad Hero

Apr 28, 2024  on Shopify

Works fine and it's easy to use! Recommended Also very good support from Emily and Luffa, they helped a lot!

heymindful

Apr 25, 2024  on Shopify

We are very happy with the app and the customer support is also awesome. Had some struggles with a setup and Luffa from customer support helped us immediately - thank you!

Sellerie Avvenia

Apr 21, 2024  on Shopify

J’ai demandé de faire un paramétrage compliqué. Il a été fait dans l’heure. Je suis très content de la réactivité du service.

nienie cake

Apr 20, 2024  on Shopify

Avis is the ideal choice for managing my website variants! It blends seamlessly with my site's aesthetic and offers just the right customisation I need. Special thanks to Luffa and Emily for their helpful and responsive support. Highly recommended!

TuttoInUno

Apr 19, 2024  on Shopify

I'm really excited to share my experience with this great app! If you are looking for a simple and effective way to add color variant selector options to your website, look no further. This app is the answer to your needs! From the beginning, I was impressed with the ease of use and flexibility of this app. With just a few clicks, I was able to integrate a wide range of color options for products on my website, greatly enhancing my customers' shopping experience. In addition, I would like to highlight the outstanding customer support I received. Emily and Jayden from the support team were extraordinarily helpful and courteous, promptly resolving any questions I had and providing me with all the information I needed to maximize my use of the app. If you are looking for a way to set your website apart and provide a personalized shopping experience for your customers, don't hesitate to download this app. (:

G&M Geschosse und Mehr

Apr 18, 2024  on Shopify

I have been able to set up product options for hundreds of products within minutes using product tags with this app and it works wonderfully. In addition, the support (especially Jayden and Judy) are super helpful and have been able to solve every problem so far. We have been using the app for about 2 years now and would use it again and again. Big compliments to the competent team, we are already looking forward to the future app updates and the functions that come with them.

We Petz

Apr 16, 2024  on Shopify

Just to register again my total satisfaction with this app and support. I started with the free plan, but today I signed up the pro plan. Emily from support team helped me to set up some options in my store. Thank you!

Atelier Imparfait

Apr 16, 2024  on Shopify

Très satisfait de cette application, belle alternative pour plus de flexibilité de gestion des variants. Le support technique est hyper efficace et sympathique. Merci à Judy, Emily et Jayden pour leur aide lors de la configuration de nos produits :)

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