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Customer reviews: Avis Product Options, Variants

Reviews (1,611)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

T-Shirt Hell

Sep 09, 2024  on Shopify

I'm only using a portion of the app, but it suits are purposes beautifully! I also had an issue shortly after setting it up, but there were very responsive in fixing the issue and also helped with CSS!

SOXIE

Sep 07, 2024  on Shopify

been going all day one one problem but as soon as i downloaded Avis, the customer service was phenomenal and guided me step by step through everything I needed. Lucy was the one helping me today and she was very very patient and was very polite. Great addition to your team :)

The Forge Maiden

Sep 06, 2024  on Shopify

Customer service was amazing. Andrea and Chloe helped me with an issue I was having and solved the issues in no time. I can tell they really care about the work they do. Can't recommend this app high enough. It has all the product options I could need for my store and more.

Patricia Invernón

Sep 06, 2024  on Shopify

He usado unas cuantas aplicaciones de personalización de productos y esta es la mejor con diferencia. Muy intuitiva, fácil de usar y con muchas opciones gratuitas (de sobra si estás iniciando tu web) y aún más de pago. La atención al cliente es magnífica, hablé con Lucy sobre unas dudas que tenía y me las solucionó rápidamente, además de ser super agradable.

Lumosio

Sep 06, 2024  on Shopify

The best app I've used in shopify. Strong features and very user-friendly, easy to solve the problems. And what surprises me the most is the support team behind, esp. Lucy, who is very professional and quick response to me. Will support AvisProduct.

adPOP

Sep 04, 2024  on Shopify

I've tried a lot of options apps, but this one is the best. First of all, it's easy to use, the pricing is reasonable, the support team is very friendly and responsive, and they solve problems directly. And most importantly, I wanted to be able to print the options when I print my order history on Shopify, and this app allows me to do that. In my opinion, it's the best app out there. :D I mean it!

Sam Gavriel Fine Jewelry

Sep 04, 2024  on Shopify

Trying to make signifanct changes to our website. It has been a large learning curve for us. The team makes it so much easier for us to get answers. they answer very quickly and are extremely patient which I truly appreciate. another note this app is great for merchants that want to extend their online store past Shopify limits with options and variants. I would recommend.

Staffixa

Sep 03, 2024  on Shopify

awesome app ! the best part that the app couldnt do what i wanted but then the customer support took access of my store and coded it for me and also helped me learn the app ! Really happy with the support !

Pawsome Pal

Sep 03, 2024  on Shopify

The app is great with a lot of customisation for the product options, as well as customisation for Shopify options and the customer service from the team is always prompt and helpful :)

Princu.com

Aug 28, 2024  on Shopify

Le agradezco muchísimo a Lucy por ayudarme en todos los pasos para poder hacer lo que quería. Ha sido muy amable y lo recomiendo a todo el mundo.

BoostBae

Aug 27, 2024  on Shopify

It needs some changes but avis really made everything easier for us, especially the support member Hana is carrying everything for us

Happilab

Aug 27, 2024  on Shopify

This app is superb and I love how Luffa, Noah, and Emily explain everything. They also showed me the exact thing I needed for this app via Loom Video. I love their customer service. I recommend this to another e-commerce store. ❤️❤️❤️ I am so much happy after finding the right app for my store. They were also the ones who did the custom logic inside my store.

Uncut Gyms

Aug 26, 2024  on Shopify

Andrea and Luffa were absolutely wonderful. They were very quick to respond to my issues and even more helpful in finding a solution. Definitely recommend them and the whole Product Options Variant Option team.

OmniaPaws

Aug 26, 2024  on Shopify

I recently made the switch to this app and the instantly fell in love with it. The app integrated so well with my custom theme. There were a couple items I needed help with, but Emily and Chloe were fantastic in helping me get these items resolved quickly. Would highly recommend this app for what it offers and their customer service.

NationwideSafes.com

Aug 26, 2024  on Shopify

This app is undoubtedly the best of its kind. Even technical issues that needed the dev team’s help were resolved swiftly. Hena in customer service is consistently responsive and helpful.

Jubilee's Pot Pies

Aug 26, 2024  on Shopify

I ended up uninstalling this app, just due to the constant frustration of the "support" team informing that an issue was resolved, that actually wasn't; and they dragged it on for 3 DAYS!! I've been VERY understanding and patient and I don't feel VALUED as a customer from the support team. There are so many more apps with so many features, even included in Free plans, that I could use and that's exactly what I'll do! The support team didn't make me feel "supported" as a customer. The issues that this app was reflecting on my LIVE site has caused so much confusion with my customers and IM SO OVER IT!! This app has wasted my time entirely!! UGHHHH!!!!

Tindle Music Co

Aug 25, 2024  on Shopify

Fantastic app that does everything I was wanting it to do to create a product customization page! I had very few questions about setting it up, but when I did I got excellent and fast answers from Andrea in customer service! Thanks all for a great app and service!

Urban Street Clothing

Aug 24, 2024  on Shopify

the app is easy to use works out the box, support is quick and polite. I like the looks good on site ,support is tops recommend the app yes

Happilab

Aug 22, 2024  on Shopify

This app is superb and I love how Luffa explains everything. He also showed me the exact thing I needed for this app via Loom Video. I love their customer service. I recommend this to another e-commerce store. ❤️❤️❤️ I am so much happy after finding the right app for my store.

Mellow

Aug 22, 2024  on Shopify

I can't say enough good things about the support team behind this app! Emily and Jayden went above and beyond to help me with customizing the variant options on my website. I'm in the middle of making significant changes, and their assistance has been invaluable. Every issue I faced was resolved quickly and efficiently, and their dedication to helping me achieve exactly what I needed has been incredible. If you're looking for a team that's responsive, knowledgeable, and genuinely cares about your success, look no further. Highly recommend!

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