Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.
Key Strengths
Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
User-friendly interface: The app is noted for its ease of use and intuitive setup process.
Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.
Common Concerns
Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.
Final Thoughts
The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.
Myllen Designs
Jul 23, 2024
on
Shopify
I'm still learning all this stuff with opening up my website and new small business. Hena and Avis were very patient with me and made my life so much easier and knew exactly what I was looking for. :)
PupilentesYA
Jul 22, 2024
on
Shopify
Hasta el momento todo va muy bien con la aplicación, estamos haciendo pruebas para agregar un nuevo tipo de producto a nuestra Tienda en Línea y solo podríamos hacerlo con el apoyo de la App.
Al momento tenemos algunos detalles y dudas sobre el funcionamiento de la App, pero HENA nos ha estado apoyando para solucionarlos.
Dotty's Farmhouse
Jul 19, 2024
on
Shopify
I have to give a huge shout our to Chloe, Hena, and Andrea for helping me turn my vision into a reality. They are so kind, very understanding, and helped me take the frustration out of learning something new. I am so excited to work with this app to help grow my storefront.
She The Diva
Jul 18, 2024
on
Shopify
The support is very nice, Lucy helped me design the variants, Lucy was very supportive and it was done quickly
Hunterworks1
Jul 16, 2024
on
Shopify
I have been using Avis Options for over a year and it is great. I put add ons to my products and Avis makes it easy for anyone. Their support is great too. Emily helped me and she is very fast at responding. Thanks
ARIES CREATIONS
Jul 14, 2024
on
Shopify
Within the first 15 minutes of using AVIS I was completely overjoyed with the experience. Based on other reviews I already had high expectations. AVIS surpassed these proving to be even easier to use than expected and the results are great! Exactly what I wanted.
Another great surprise was the customer service! Straight away I was offered assistance by support team member Lucy. She helped me improve my product variants, further setting my store up for success from day one!
I highly recommend giving AVIS a shot!
Cali Embroidery
Jul 12, 2024
on
Shopify
When I wrote my problem to customer service, they responded very quickly for a solution. Solved my problem quickly.
Mi tienda
Jul 11, 2024
on
Shopify
The product is extremely useful, offering a wide range of customizable options to meet all your needs. The support team is excellent, providing immediate assistance without any wait times. Exceptional service. Thank you!
MaxJax
Jul 09, 2024
on
Shopify
Worked with Hena to get the watermark removed and they did it immediately. The app is great too! Thanks!
Inroplas Chile
Jul 08, 2024
on
Shopify
Too sad to be working many hours on this app that look amazing, but can get the total price till get on the Cart. Its basic to get the total price, depending of the quantity, but this app cant do that.
I add 2 stars cause the customer service was amazing, so friendly and fast.
Fragrancesbays
Jul 06, 2024
on
Shopify
It's really amazing feature, I found exactly at LUCY and AVIS, which I want.... Thanks to your support team, they helped me a lot. Good Luck
TeeDrobe
Jul 06, 2024
on
Shopify
It was great, When i got stuck in between, Judy from the Chat Helped me so much in the process. Also after her Help it was easy to customize my options. Totally Recommended!
Luxefy
Jul 03, 2024
on
Shopify
Emily helped me really well, She is very patient and truly takes her time explaining stuff, grateful for this service!
LMY
Jul 03, 2024
on
Shopify
Lucy was very helpful in solving my queries and issues, and very quickly as well. I'd definitely recommend this app. It provided me the things that I needed.
URBANCREW
Jul 02, 2024
on
Shopify
Loved it. Great customer service from HENA. Working great with multiple product fields. Recommending to all.
My Store
Jul 02, 2024
on
Shopify
I'm using the product option app and it's working well. The support team is very helpful and responds quickly.
M. Elizabeth Jewellery
Jun 30, 2024
on
Shopify
I love this app and use it on multiple stores. Easy to set up and Hena was available to help when needed. Super easy for customers to use too
Indihopshop
Jun 27, 2024
on
Shopify
Amazing people, always willing to help. I have placed multiple requests till date and they've turned each one around super quickly. They just don't say NO to anything. Amazing app, super cool must have features for an e-commerce store.
Special thanks to Judy for accommodating my request today and guiding me through on the setup, KUDOS TEAM!!!
nestern
Jun 25, 2024
on
Shopify
They provided me a prompt service to integrate their app features with my store. The tool is very user friendly and they are extremely supportive.
FOREVER FLOWERS
Jun 25, 2024
on
Shopify
best customer service I have experienced in a while. recommend this app to anyone who wants to add product variants to their products.