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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,347)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

PikaSong

Oct 17, 2024  on Shopify

I had the pleasure of working with Lucy from AVIS, and I can't say enough good things about my experience. Lucy was incredibly helpful from start to finish. Her attention to detail was impeccable—she made sure every aspect of my request was thoroughly addressed, and she went above and beyond to provide clear, thoughtful answers to all of my questions. Not only was she highly professional, but her kindness truly stood out. She treated me with the utmost respect and care, making the entire process smooth and enjoyable. It's rare to find such a combination of competence and warmth in customer service, and Lucy exemplifies both. I’m extremely grateful for her assistance and would highly recommend her to anyone looking for exceptional service at AVIS. Thank you, Lucy, for making my experience a fantastic one!

Mi tienda

Oct 16, 2024  on Shopify

This app looks great so far and the customer service has been incredibly helpful! Emily has been super attentive and professional. Thanks to her help we were able to resolve any doubts and set up our product.

ADA JOYITAS

Oct 16, 2024  on Shopify

Estoy muy agradecida con el trato y la ayuda rápida de LUCY y el equipo AVIS. Siempre que los necesito están y me dan soluciones. La mejor aplicación para añadir opciones a tu tienda. Muy completa

Elyxia

Oct 15, 2024  on Shopify

I can’t express how amazing this app is! It has been incredibly helpful for my store, offering endless customization options that make managing products so much easier. The features are intuitive and work seamlessly, allowing me to offer a great variety of options to my customers. What truly sets this app apart, though, is the phenomenal support team. Emily and Jayden, the developers, are hands down the best I’ve ever worked with. They went above and beyond to ensure everything was set up perfectly, responding quickly and solving any issue with professionalism and care. I highly recommend this app to anyone looking for top-notch product options and exceptional support!

lebaràcookies.

Oct 14, 2024  on Shopify

Noah made my day. Professional, he understanded what i asked for and found me solutions. Even if it was a bit complicated to set-up. THANK YOU very very very ...... VERY MUCH NOAH!

natashaltees

Oct 10, 2024  on Shopify

I immediately received the assistance I needed from Hena. She made the process easy and stress free.

LoveFineJewelry

Oct 10, 2024  on Shopify

This is by far the best support I've seen in awhile, They will do everything to sort out any issues fast, They are supper nice. The app is amazing with so many awesome features. I'm new to this app. it's simple to learn, but by far the best variant app on shopify.

LEAMARA

Oct 10, 2024  on Shopify

I had a fantastic experience with the AvisPlus Product Options app and was especially impressed by the support I received from Emily. She was extremely helpful, professional, and responded quickly to my inquiries. The app itself works smoothly and has greatly helped me enhance the presentation of my products. Emily truly cared about my concerns and provided valuable assistance throughout the entire process. I highly recommend this app and the team! Thank you, Emily, for your amazing support!

Art by Judi Lapsley Miller

Oct 10, 2024  on Shopify

I love this app - it gives me the flexibility I need when I need it. When I've needed help, or come across bugs, the lovely staff respond immediately and get things sorted. So friendly and helpful.

Ergofino GmbH

Oct 09, 2024  on Shopify

Vielen Dank an LUCY, die Kundenbetreuerin, und JAYDEN, den Entwickler, die mir bei meinen Fragen und Bedürfnissen geholfen haben.

NoBlankWalls

Oct 09, 2024  on Shopify

The best support I have seen so far in my life, solved everything I asked for in no time with custom videos for my cases. Thank you Emily !

Wild Wreath Company

Oct 08, 2024  on Shopify

HENA was very helpful getting all of my options set up correctly. She even stayed past the end of her shift to make sure it was all working as it should.

Jerne by Jodie

Oct 08, 2024  on Shopify

Over 24 hours I have been helped by 4 wonderful women. Hena, Andrea, Lucy and Emily. I really struggled to ge my head around what I had to do but they messaged back so quickly and produced videos to help me understand better. I had previously downloaded a differnet APP and was waiting over 50 minutes for assistance. Not with this APP, they are available all day everyday and I waited no longer than a few minutes each time. Very kind, knowledgeable staff. Thank you so much x

Gift Moments

Oct 07, 2024  on Shopify

There are a few niggles I have with it but overall it's a great app, that integrates with our theme flawlessly. It's probably has one of the best support teams I have used with an app, Lucy is so helpful and lovely, nothing is too much. Highly recommend this app by the Avis team!

Jaylin Jewelry

Oct 07, 2024  on Shopify

The custom service is great, they giving me some free trial feature, and the tutorial video. It works well in me theme, Hope you guys enjoy this app.

b2b Fräulein Muh

Oct 05, 2024  on Shopify

Love this app, so many options to make your store really easy for the customers. The support also is really fast and great, Judy was so nice .

Moon & Back

Oct 05, 2024  on Shopify

Such an easy product to use and works flawlessly. Their support is also excellent, they are eager to help and always respond promptly with a solution and clear directions to follow. Judy in the support team is exceptional. I'd highly recommend.

My Store

Oct 03, 2024  on Shopify

A fantastic app with a fantastic company behind it. The customer service provided by Lucy, Andrea and Noah has been exceptional. Thank you! This app has solved a lot of problems. The products I sell have a large number of customization options that would have been impossible to manage by using the regular Shopify product variants alone. This app has literally saved me countless hours of work. Highly recommended.

themuskokasaunaco

Oct 03, 2024  on Shopify

Beautiful app with excellent UI to setup variants. Support is super fast and diligent and helping out wherever needed.

Bombshell Wax Company

Oct 02, 2024  on Shopify

The support team is great. If you are having problems with the app (which I was) just ask the support team for help, and they will take care of it. So far I have had amazing help from Hena, Lucy, and Andrea. Thanks guys!

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