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Customer reviews: Avis Product Options, Variants

Reviews (1,611)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Pasteleria Manila

Jun 20, 2024  on Shopify

The customer service, support, and developers are rock stars! The app has a lot of features already that fit my need, but some customization, edits and requests, they were still able to do it. There are some limitations and they explained it well, and Emily and Luffa were able to give me solutions or alternatives to make it work. They listen (or read), ask questions to understand the issue better, and it felt like I was really talking to a human that understand my business' needs. Keep it up!

plagnifique.co

Jun 19, 2024  on Shopify

Love this app! Emily was super helpful and explained everything to me in great detail and with patience. :)

OrganoLinen

Jun 19, 2024  on Shopify

The Customer support was great in helping me with my challenges. Lucy in particular was super helpful!

All Jigsaw Puzzles

Jun 19, 2024  on Shopify

After several failed attempts with other apps to be able to show multiple option sets on the same product so we can display different option combination on different selections of products based on multiple logics, we eventually came across this one that did everything we needed and is by far the best and most advanced we came across - at a reasonable cost as well. Lucy at Avis went above and beyond in helping me get this set up and configured and finally we have a suitable solution in place on our website which I had previously wasted days of time trying to set up. Highly recommend!

Attire Focus Boutique

Jun 18, 2024  on Shopify

Hena was amazing, I had absolutely no clue how to work the app she walked me through it, and it was better than I expected it would look!

Lindsay Drive In

Jun 16, 2024  on Shopify

Andrea was amazing at assisting me in what I needed! The response time was less than 10 seconds and never was any confusion! She was able to answer all of my questions quickly and I UPGRADED my plan because of that!

studio14fr

Jun 16, 2024  on Shopify

Une application vraiment complète, assez simple à prendre en main. Le gros plus c'est le service technique, ils sont très réactifs et très efficace. Je recommande vraiment.

William & Irene

Jun 16, 2024  on Shopify

Recently started using the app, saves a lot of time and effort and the customer support team have been very helpful! Spoke to Lucy and Emily and both were extremely helpful and did exactly what I needed! Amazing service thank you.

Jewlez

Jun 10, 2024  on Shopify

I contacted live chat for some assistance in setting up conditional logic options, and was transferred to Ben. Ben was nothing short of amazing in helping me. Within a few minutes he created a video showing me how to set it up, and waited for me to finish to ensure it was working correctly. I am happy with my decision to use this app!

ActiveRx

Jun 07, 2024  on Shopify

These guys are great. I wanted some customization done which was not available in the standard options and they did it for me in just a few minutes. I haven't seen such live and fast support in years. Both thumbs up and are highly recommended for fellow entrepreneurs!!!

SkinAct

Jun 06, 2024  on Shopify

Fantastic support! Responses to our questions are usually within minutes. The app provides the functionality we have been looking for. Thanks Andrea!

Lee's Treasure Chest

Jun 06, 2024  on Shopify

Easy to install and setup options. Like that it gives the option to use the actual image with the color. Works great for what we need!

Whitley Monograms

Jun 05, 2024  on Shopify

Emily was super helpful and immediately accessible with information that explained my question clearly. Thank you Emily!

Habitat Mat

Jun 05, 2024  on Shopify

So simple to set up the product variant I needed. Literally took 2 minutes. Also got support from Lucy who went above and beyond to help me.

Ironworks

Jun 05, 2024  on Shopify

Today I had lots of help from LUCY and AVIS, they did a great job in assisting me in my needs and where there to help and hand our favours.

Dive To Garden

Jun 05, 2024  on Shopify

I am telling you guys, if you need a options app! THIS IS THE ONE! Best service, best design, supper easy to use. Choose Avis, you will not regret it

Nordic Harmony

Jun 04, 2024  on Shopify

Excellent on boarding support from Andrea and Avis. From the first minute Andrea was super helpful, guiding me through my questions and helping me find my way with the app. Really pleased so far!

LifeArtVision

Jun 04, 2024  on Shopify

Hena delivered and supported us until we solved the issue. Hena was patient and professional. Thank you Hena!

Cupcake Mama

Jun 03, 2024  on Shopify

The best app if you have different options for your products and services. So many functions and capabilities. Luffa has been very helpful!!

urbane EQ3

Jun 03, 2024  on Shopify

Excellent app. Well designed and extremely prompt customer service. I have tested many many product options apps.

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