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Customer reviews: Avis Product Options, Variants

Develop by Shopify

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,508)

Overall rating
5

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Simple Card

Nov 20, 2024  on Shopify

I had the opportunity to work with Emily and Kiera the Dev from the Avis Team, and I must say, their professionalism and commitment is indeed commendable. They were prompt in addressing my requests and offered solutions that were both efficient and customized. Their understanding of the Shopify platform is second to none, and even more, they worked extra hard to ensure that my store was operational. Because of their efforts, I am now capable of maneuvering within my store without any hesitation. I would strongly advocate for Emily and Kiera to anyone in need of high-quality assistance!

Tahana the label

Nov 20, 2024  on Shopify

Thanks to Lucy who was very patient and efficient today, I had heaps of questions and she helped me solve these issues with lots of screenshots and examples and testing. Thank you Lucy!

Producecart

Nov 19, 2024  on Shopify

Lucy was incredibly helpful! She not only assisted me with the app but also recommended improvements and guided me through the entire process. Her support made everything so much easier. Highly recommend her assistance!

Abounding Grace

Nov 19, 2024  on Shopify

So far, this app is great. I've only been using it for a couple of hours but the reason why I'm giving it 5 stars already is because of customer service! I was helped by Ms. Lucy. Having worked in customer service, I have high standards of how a customer should be treated, and she went above and beyond. Very kind, professional and she knew what she was talking about. She helped me figure out a lot of stuff within a short amount of time. Thank you Ms. Lucy! God bless!

LANABELS

Nov 18, 2024  on Shopify

La app es súper intuitiva y fácil de usar, además el plan gratuito es suficiente para lo que yo buscaba. EMILY (asistente de avis) me ayudó eficaz y amablemente en quitar la marca de agua.

Paws 4 Treats

Nov 18, 2024  on Shopify

I vouch and recommend Avis product options after being used for my business. The staff are super supportive, kind and always willing to help! Only downside of this is the payment required as a new business owner. However the pros outweigh the cons massively!

FANTASY GAME EGOMES DIGITAL

Nov 18, 2024  on Shopify

Atendimento incrível, principalmente a Lucy, sempre prestativa e disponível a ajudar. Sobre a ferramenta só tenho que dizer que é simplesmente incrível todas as funcionalidades, futuramente pretendo migrar para um plano pró.

Candynu

Nov 18, 2024  on Shopify

Ich bin sehr zufrieden mit der App, sie ist einfach zu bedienen und sehr übersichtlich. Ebenfalls gefällt mir der Kundeservice, sie sind sehr nett und bei fragen sind sie schnell zu erreichen und helfen einen.

DibooKids

Nov 17, 2024  on Shopify

Permite customizar de manera fácil las variantes, ofreciendo diversidad de opciones muy útiles. La atención al cliente y el soporte a dudas es muy eficiente y rápido, por lo que me parece una muy buena app en términos generales.

My Store

Nov 17, 2024  on Shopify

Very good ! the service personal give very on time help. even i am bad english , they crazy use translation software help me solve problem . Also their service personal icon is a beautful women . great . ahaha big recommend!

Monipa

Nov 17, 2024  on Shopify

Amazing support team! I was helped immediately by my support agent Lucy and the dev Kiera! Thank you!

My Store

Nov 16, 2024  on Shopify

My support agent, Aylin, was super helpful in guiding me through the process of turning the app on and even helped me with the design a little.

Ever After Bridal Cleaners

Nov 13, 2024  on Shopify

She helped me with multiple things I wasn't sure if I could change, and it meant my store was looking much better.

Hanabi Gems

Nov 13, 2024  on Shopify

I am beyond impressed with the level of service provided by Emily from Avis Team. From the start, Emily went above and beyond to ensure my experience with the app was smooth and successful. Every question was answered promptly and thoroughly, and they were incredibly patient and knowledgeable. Even when I encountered a few challenges, Emily worked with me step-by-step, helping me understand the app's features and providing custom solutions that worked perfectly for my store. The attention to detail and commitment to customer satisfaction truly stand out. I highly recommend Avis not only for its functionality but also for the amazing support team behind it. If you're looking for a reliable app with a support team you can count on, this is it!

La Fabrique d'EC

Nov 12, 2024  on Shopify

Super app qui permet de donner un meilleur look aux produits à variantes où personnalisés. J'avais quelques souci d'intégration, ça a été réglé en quelques minutes seulement avec un service client super efficace et très rapide. Ils ont tout de suite identifié le problème et l'ont réglé en quelques minutes. Je recommande vivement ! Merci AVISPLUS Product Options Team !

Nomad Boot Company

Nov 12, 2024  on Shopify

This was my fourth product option app and it's the best and most user friendly one. The price is great, the live support is great, and the customization options are perfect for my needs. I've spoken with two great customer support reps through chat, Aylin and Lucy are wonderful, responsive and helpful!

Gloriously Gooey

Nov 12, 2024  on Shopify

Super quick and easy to use. I was able to add the features I needed in under 30 minutes. Also they have really helpful and responsive customer service agents (Hena and Andrea). Thanks Avis!

Sturdy Gun Safe

Nov 11, 2024  on Shopify

I had a few issues with the app that I'm not sure if it's just my website or if every app user has the same issues, but the customer service team has been helpful and responsive at all times of the day. Henry, Aylin, Lucy as well as everyone else directed me well. I haven't launched my new version of the website yet because of how long this took (we have lots of options) but I'm sure if I had problems they will be quick to assist.

sakoandco

Nov 11, 2024  on Shopify

Application qui m'a sauvé mon organisation pour une collaboration avec une marque à venir. J'ai eu quelques soucis d'installation, car pas mal de variantes, et de choix (très bon point au passage). J'ai été aidé par Chloé, que je remercie encore (si elle passe par là), TRÈS à l'écoute, patiente, bref un régal de se faire aider par un support autant sympathique. MERCI !

Joy & Country

Nov 11, 2024  on Shopify

Very easy to set up and my experience with Andrea and Aylin on support was wonderful. They added a feature for me and helped me very quickly get set up.

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