Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.
Key Strengths
Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
User-friendly interface: The app is noted for its ease of use and intuitive setup process.
Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.
Common Concerns
Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.
Final Thoughts
The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.
MYSU
Nov 25, 2024
on
Shopify
I experienced some issues with the app, but LUCY and JAYDEN were quick and kind in their assistance. Overall, it's a great app with excellent support, and we highly recommend it!
Andrew's Cheese Shop
Nov 25, 2024
on
Shopify
After trying a few product options apps, finally landed with Avis and really happy with it! Super great customer support - we had a bit of a complicated issue that the team prioritized and sorted out very promptly.
We also really love that this product options app allows you to create a variant based off of an existing Shopify variant - it’s made a huge difference with what we can offer.
Twin Tread
Nov 24, 2024
on
Shopify
Hey Emily, just wanted to drop you a quick note to say a massive thank you for all your help with Avids Options on Shopify! Your patience and willingness to jump in and assist when I was struggling really made a huge difference. I truly appreciate your support!
SU 2.0
Nov 24, 2024
on
Shopify
Toller Support. Die App hat zu Beginn nicht wie erhofft funktioniert. Der Support hat umgehend geholfen und das Problem gelöst
Remora Israel
Nov 24, 2024
on
Shopify
Henry, Jayden, and Judy provided exceptional customer support that exceeded all expectations. Their responsiveness and dedication to resolving my issue quickly left a lasting impression. Each interaction was professional, warm, and incredibly efficient, ensuring I felt valued and heard. I can confidently say they set the gold standard for excellent customer service!
Mes petits bohèmes
Nov 22, 2024
on
Shopify
J’adore cette application, intuitive et simple d’utilisation. Le support d’aide est très réactif, Lucy a su résoudre mon problème en quelques minutes
LittleWomenAtelier
Nov 22, 2024
on
Shopify
Nice app. Easy to understand. Works good. Price is more than affordable. And high speed support. Installed and upgraded. Special thanks to Lucy.
Vespa
Nov 21, 2024
on
Shopify
I was stuck with figuring out a few things on the app, and Emily from Avis support was really helpful and guided me through.
The app is great and resolved all the things I thought i needed multiple apps to do so, so 5 stars from me definitely.
LaCoum
Nov 21, 2024
on
Shopify
I had the pleasure of receiving support from Judy today, and I couldn't be more satisfied with their dedication and assistance. It's clear that their team is passionate about helping merchants succeed.
This app has great potential, and I encourage others to give it a chance. With such a supportive team behind it, I have no doubt it will continue to grow and benefit many more users. Keep up the fantastic work!
LeBella Rouge
Nov 21, 2024
on
Shopify
Nothing but AMAZING things with this App and their service! I have attempted to use several variant apps and this is by far the best! I had an awesome support agent her name was Lucy, had several questions, they responded SO quickly to my needs I needed a simple arrow changed on the product page and Developer Kiera had it done it minutes. The best part is this app is extremely affordable, also very customizable to match your theme and colors!
Simple Card
Nov 20, 2024
on
Shopify
I had the opportunity to work with Emily and Kiera the Dev from the Avis Team, and I must say, their professionalism and commitment is indeed commendable. They were prompt in addressing my requests and offered solutions that were both efficient and customized. Their understanding of the Shopify platform is second to none, and even more, they worked extra hard to ensure that my store was operational. Because of their efforts, I am now capable of maneuvering within my store without any hesitation. I would strongly advocate for Emily and Kiera to anyone in need of high-quality assistance!
Tahana the label
Nov 20, 2024
on
Shopify
Thanks to Lucy who was very patient and efficient today, I had heaps of questions and she helped me solve these issues with lots of screenshots and examples and testing. Thank you Lucy!
Producecart
Nov 19, 2024
on
Shopify
Lucy was incredibly helpful! She not only assisted me with the app but also recommended improvements and guided me through the entire process. Her support made everything so much easier. Highly recommend her assistance!
Abounding Grace
Nov 19, 2024
on
Shopify
So far, this app is great. I've only been using it for a couple of hours but the reason why I'm giving it 5 stars already is because of customer service! I was helped by Ms. Lucy. Having worked in customer service, I have high standards of how a customer should be treated, and she went above and beyond. Very kind, professional and she knew what she was talking about. She helped me figure out a lot of stuff within a short amount of time. Thank you Ms. Lucy! God bless!
LANABELS
Nov 18, 2024
on
Shopify
La app es súper intuitiva y fácil de usar, además el plan gratuito es suficiente para lo que yo buscaba.
EMILY (asistente de avis) me ayudó eficaz y amablemente en quitar la marca de agua.
Paws 4 Treats
Nov 18, 2024
on
Shopify
I vouch and recommend Avis product options after being used for my business. The staff are super supportive, kind and always willing to help! Only downside of this is the payment required as a new business owner. However the pros outweigh the cons massively!
FANTASY GAME EGOMES DIGITAL
Nov 18, 2024
on
Shopify
Atendimento incrível, principalmente a Lucy, sempre prestativa e disponível a ajudar.
Sobre a ferramenta só tenho que dizer que é simplesmente incrível todas as funcionalidades, futuramente pretendo migrar para um plano pró.
Candynu
Nov 18, 2024
on
Shopify
Ich bin sehr zufrieden mit der App, sie ist einfach zu bedienen und sehr übersichtlich. Ebenfalls gefällt mir der Kundeservice, sie sind sehr nett und bei fragen sind sie schnell zu erreichen und helfen einen.
DibooKids
Nov 17, 2024
on
Shopify
Permite customizar de manera fácil las variantes, ofreciendo diversidad de opciones muy útiles. La atención al cliente y el soporte a dudas es muy eficiente y rápido, por lo que me parece una muy buena app en términos generales.
My Store
Nov 17, 2024
on
Shopify
Very good ! the service personal give very on time help. even i am bad english , they crazy use translation software help me solve problem .
Also their service personal icon is a beautful women . great . ahaha
big recommend!