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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,371)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

MiniMoonArts

Apr 26, 2025  on Shopify

absolutely wonderful app and the customer service is beyond fantastic thank you so much LUCY for your kind support and guidance.

Ladybug Designs

Apr 24, 2025  on Shopify

The product itself is amazing, lots of flexibility to create a unique user experience. What's more, is the support. The immediate chat support provided prevents bottlenecks if you just can't figure something out. A+ on support and guidance, thank you!

VULFIs Manufaktur - B2B

Apr 24, 2025  on Shopify

Very happy with Avis. I just changed from another app. There I also had Wholesale and Options. There I paied 100 € per month ans so many times something did not work and they so often replied, they do not work for night time, what is very difficult if you are in very different time zones. With Avis this is very different.Lucy, Aylin, Emily, all the best!

TheQuietRoom

Apr 23, 2025  on Shopify

The Avis team were quick to respond each time we've had issues during North America working hours. During our latest interaction, customer service Sam and dev Kiera were communicative and persistent in fixing our issues.

Q Boutique - Quinta do Lago

Apr 21, 2025  on Shopify

I had an issue with a custom implementation, got in contact with support via their chat and the team was able to resolve it promptly on the same day.

Candylover

Apr 21, 2025  on Shopify

Great app! exactly what I was looking for. Sam helped me so good, replies very quick and is very kind! Thanks again Sam :)

KnottyMythsToys

Apr 21, 2025  on Shopify

Best customer service experience I've had since joining Shopify. They helped me immediately and they were super nice! Normally learning anything new on the Shopify platofrm is a total train wreck. Not with this time! Lucy and the tech team showed me exactly what I needed and helped me fix a technical issue in minutes. Highly recommend!

Ms. Grace

Apr 18, 2025  on Shopify

It’s easy to set up! I ran into a few issues while adding translations, but the customer support team was fast, professional, and resolved everything quickly. A big thank you to Kiera, Emily, Lucy, and Judy for their excellent help!

Cavapeter

Apr 17, 2025  on Shopify

Amazing support! Huge thanks to Emily from the Avis Team for the quick and helpful assistance. The app is super easy to use and really effective!"

ISIPHO

Apr 17, 2025  on Shopify

I've had nothing but excellent service using this product, the support and dev team go out of their way to assist with any requests or guide you through any issues you might encounter. Seemless integration with my store and has increased productivity alot, I was using a different app for options previously which didn't work very great. Switching to avis product options was an excellent choice! I used it for a few months, month to month and it didn't disappoint so I paid for the entire year upfront. If you're looking for an excellent product options app with immaculate and speedy customer support you can trust, then look no further than Avis Product Options Shout out to Emily, Sam, AYLIN and the dev KIERA they've been extremely helpful and have gone above and beyond every time I've had a support query with Avis Product Options

Yourify

Apr 15, 2025  on Shopify

Aylin was very kind and incredibly helpful in assisting me with the app I installed on my store. She quickly helped me set up option variants on my product pages and made the process smooth and easy. Highly recommended for her excellent support and friendly attitude!

PackQueen

Apr 14, 2025  on Shopify

I recently had a fantastic experience with Avis Product Options! Their team members, Lucy and the developer Kiera from the Avis Team, did an outstanding job assisting us. Their knowledge and support were greatly appreciated and made our experience smooth and seamless. Thank you, Avis Team!

NHARLA

Apr 13, 2025  on Shopify

Lucy from the AvisPlus team has been absolutely amazing to work with! She truly listened to what I wanted for my store, guided me through each step with patience and care, and made sure everything looked and functioned just how I envisioned. Her support was not only professional but also warm and genuine. Thanks to Lucy, my shop looks incredible and works seamlessly. The AvisPlus team is lucky to have her — I’m so grateful for her help. I highly recommend this app for your Shopify store!

Juwelman

Apr 13, 2025  on Shopify

This app works exactly as expected and is perfect for offering customizable product options with add-on pricing. I especially want to thank Aylin, Judy, and Lucy from the support team – they responded immediately, were super friendly, and solved my requests quickly and professionally. The customer service is truly outstanding, and it makes working with Shopify a great experience. Huge thanks to the whole team – keep up the amazing work!

Handmade by Kae

Apr 12, 2025  on Shopify

Straightforward instructions. Superb support with the few issues I had during set up and so far the app is working as expected.

Dogs & Lifestyle

Apr 12, 2025  on Shopify

Eine wirklich tolle App, die intuitiv zu bedienen ist und auch im FREE Plan für eine Basic-Konfiguration bestimmter Produkte perfekt funktioniert! Der Support durch LUCY war einfach toll! Sie hat sich meiner offenen Fragen angenommen und konnte alles schnell und professionell klären und beantworten. Sehr zu empfehlen!

JupiterStarCo.

Apr 10, 2025  on Shopify

My service chat experience with both Emily and Aylin was exceptionally positive. They collectively demonstrated outstanding professionalism, friendliness, and efficiency in addressing my inquiries. Both Emily and Aylin were remarkably helpful and a pleasure to interact with. Emily's warm and empathetic approach ensured I felt heard and understood. She provided clear, concise, and easily digestible explanations, and her solutions were both practical and effective. I especially appreciated her thoughtful attention to detail. Aylin, complementing Emily's approach, impressed me with her skill and professionalism. Her responses were consistently quick and accurate, and the information she provided was well-organized and directly addressed my needs. Her efficient handling of the chat and confident expertise were evident throughout our interaction. Together, Emily and Aylin provided a seamless and highly satisfactory customer support experience. Their combined strengths ensured that my questions were answered thoroughly and my issue was resolved effectively. I felt valued and well-supported. I would confidently recommend their services to others.

Semerkand Online

Apr 10, 2025  on Shopify

Top App mit herausragendem Support – Ein großes Lob an Judy und Dun! Die „Avis Product Options“-App ist genau das, was wir für unseren Shop gebraucht haben. Sie ermöglicht es uns, komplexe Produktvarianten sauber und benutzerfreundlich darzustellen – ein echter Gamechanger für unseren Verkaufsprozess. Was diese App jedoch wirklich besonders macht, ist der Support: Ein riesiges Dankeschön an Judy und Dun! Die beiden haben uns unglaublich schnell, freundlich und kompetent weitergeholfen – selbst bei individuellen Anpassungen. So einen Service erlebt man selten! Die App läuft stabil, ist intuitiv aufgebaut und lässt sich flexibel an unsere Bedürfnisse anpassen. Unsere Kund:innen profitieren von einem klar strukturierten Produktangebot, was sich auch positiv auf die Conversion ausgewirkt hat. Wir sind begeistert – bitte macht genauso weiter!

QUIT IT

Apr 09, 2025  on Shopify

Great app with easy templates to get started. Lucy was so helpful while setting up my checkout and helping to fix any issues i came across. 10/10

flowtoys

Apr 09, 2025  on Shopify

This app is everything we needed and more for our highly customized store! The app is easy to use, and the customer service is top tier. The Avis team is extremely responsive and will do everything they can to make sure your website is running optimally. Special thanks to Aylin, Hena, Hazel, Sam, and Lulla - you are all incredible!

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