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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,331)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Olivia Cactus Morse and Dainty Jewelry

May 05, 2025  on Shopify

Support has been amazing so far! The team is super quick to respond, and the chat support is honestly one of the best I’ve experienced, they jump in right away to help or fix any issue you have. If you ever need any adjustments to your options, they’ll sort it out in no time. Really impressed with how smooth and easy everything has been. Big shoutout to Lucy, Aylin, Dun, and Judy for always being so helpful! Highly recommend!

Simplicart

May 04, 2025  on Shopify

I just wanted to take a moment to share my appreciation for Aylin's amazing support! She was incredibly helpful and resolved my issue so quickly. Not only did she provide a clear and useful video, but she also walked me through the solution in a way that was easy to understand. I really appreciate her prompt assistance and excellent customer service. Thank you, Aylin!

Dirtbox Overland

May 02, 2025  on Shopify

The Avis Product Options app has been a game-changer for customizing our Shopify product pages, and the support is incredible. Huge shoutout to Aylin from the Avis Team — she was quick, clear, and genuinely helpful in resolving our setup issues. Couldn’t have done it without her!

Good as Gold Coffee

Apr 30, 2025  on Shopify

Our experience with Avis has gone above and beyond in every regard: applying it to products on our website, for our customer's experience, and providing customer service. I'm learning more and more about Avis' capacity and started with a few listings to get comfortable with it. By doing so I've continued to expand my view on possible applications to our product lines. When I've come to think "I wish it could...." there usually is a way, and when I contact the Avis team they lead the way! Avis has been the most incredible customer service out of any app. The team truly is there 24/7, they ask the right questions, dive into what it is we're doing with our brand, give concise guidance with examples and alternatives when it applies. I've had the pleasure of working with Aylin, Sam, Hena, and Emily, they all have been very knowledgeable and kind. Our listings with their new options have already started doing well, I believe they give our customers more confidence in their purchases and also encourage/upsell. All in all, Avis was a great find!

PEACHMIND

Apr 30, 2025  on Shopify

Lucy from the Avis team was incredibly helpful! I love this app, it’s the best I’ve found after six hours of searching.

BONEVO

Apr 29, 2025  on Shopify

I have to say that Aylin, Emily, and our developer Jayden are great professionals, effective and efficient, and they help you at all times. Regarding the premium plan, I find it really expensive.

Dokumio

Apr 29, 2025  on Shopify

No kidding, it might be the best support team in the world. A must-have app for Shopify. Thank you so much Aylin and Henry! Amazing guys ❤️

עדיתא

Apr 28, 2025  on Shopify

A really good app with lots of options and easy to use. I encountered an issue because our website is in Hebrew, but their support team was super kind and resolved the problem for me immediately.

The Sydney Art Store

Apr 27, 2025  on Shopify

I recently discovered a company with an incredible app that has completely changed the way I shop. From the user-friendly interface to the amazing customer service team, I have been nothing but impressed with every aspect of this company. First off, let me just say that the app is a game-changer. It offers so many convenient and innovative ways to make shopping easier. Whether it's the personalized recommendations or the ability to easily compare prices, this app has truly thought of everything to make the shopping experience seamless and enjoyable. But what stands out the most to me is the exceptional service team. They go above and beyond to ensure that every customer is satisfied and their needs are met. I have never encountered such a dedicated and friendly team who genuinely care about their customers' experience. They are quick to respond to any inquiries and always go the extra mile to make sure I am taken care of. Overall, I cannot recommend this company enough. Their app has made my life so much easier and their service team has truly exceeded my expectations. I am a loyal customer for life and will continue to spread the word about this amazing company. 5 stars all around!

Goddesse

Apr 26, 2025  on Shopify

I haven't used this app for very long, but so far, it's fairly easy to use. I think the UI within the app could be a bit more attractive, but that hasn't stopped me from achieving what I set out to do with my website. I like how it has tutorials for doing things that require a little code knowledge. I was able to place my widget in a custom location with the tutorial. I did have a technical issue with my add-on option prices not being added to my product's base price, but Hena and the development team were able to fix that quickly. Overall, I'm looking forward to using this app to help me launch my new service to locals!

MiniMoonArts

Apr 26, 2025  on Shopify

absolutely wonderful app and the customer service is beyond fantastic thank you so much LUCY for your kind support and guidance.

Ladybug Designs

Apr 24, 2025  on Shopify

The product itself is amazing, lots of flexibility to create a unique user experience. What's more, is the support. The immediate chat support provided prevents bottlenecks if you just can't figure something out. A+ on support and guidance, thank you!

VULFIs Manufaktur - B2B

Apr 24, 2025  on Shopify

Very happy with Avis. I just changed from another app. There I also had Wholesale and Options. There I paied 100 € per month ans so many times something did not work and they so often replied, they do not work for night time, what is very difficult if you are in very different time zones. With Avis this is very different.Lucy, Aylin, Emily, all the best!

TheQuietRoom

Apr 23, 2025  on Shopify

The Avis team were quick to respond each time we've had issues during North America working hours. During our latest interaction, customer service Sam and dev Kiera were communicative and persistent in fixing our issues.

Q Boutique - Quinta do Lago

Apr 21, 2025  on Shopify

I had an issue with a custom implementation, got in contact with support via their chat and the team was able to resolve it promptly on the same day.

Candylover

Apr 21, 2025  on Shopify

Great app! exactly what I was looking for. Sam helped me so good, replies very quick and is very kind! Thanks again Sam :)

KnottyMythsToys

Apr 21, 2025  on Shopify

Best customer service experience I've had since joining Shopify. They helped me immediately and they were super nice! Normally learning anything new on the Shopify platofrm is a total train wreck. Not with this time! Lucy and the tech team showed me exactly what I needed and helped me fix a technical issue in minutes. Highly recommend!

Ms. Grace

Apr 18, 2025  on Shopify

It’s easy to set up! I ran into a few issues while adding translations, but the customer support team was fast, professional, and resolved everything quickly. A big thank you to Kiera, Emily, Lucy, and Judy for their excellent help!

Cavapeter

Apr 17, 2025  on Shopify

Amazing support! Huge thanks to Emily from the Avis Team for the quick and helpful assistance. The app is super easy to use and really effective!"

ISIPHO

Apr 17, 2025  on Shopify

I've had nothing but excellent service using this product, the support and dev team go out of their way to assist with any requests or guide you through any issues you might encounter. Seemless integration with my store and has increased productivity alot, I was using a different app for options previously which didn't work very great. Switching to avis product options was an excellent choice! I used it for a few months, month to month and it didn't disappoint so I paid for the entire year upfront. If you're looking for an excellent product options app with immaculate and speedy customer support you can trust, then look no further than Avis Product Options Shout out to Emily, Sam, AYLIN and the dev KIERA they've been extremely helpful and have gone above and beyond every time I've had a support query with Avis Product Options

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