Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.
Key Strengths
Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
User-friendly interface: The app is noted for its ease of use and intuitive setup process.
Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.
Common Concerns
Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.
Final Thoughts
The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.
Coastal Golf Canada
Jan 26, 2025
on
Shopify
Unbelievable support and service from Emily, Lucy and Henry the Dev! Quick accurate and efficeint support. We had a issue with our code and the team fixed it and kept us upto date and informed throught out the fix.
Mergefair
Jan 24, 2025
on
Shopify
I was very pleased with the very quick response from Emily and Sam , I would be happy to work with them again. They are great!
Probaño
Jan 23, 2025
on
Shopify
I am a person who likes to do things well and leave everything as good as possible. This app has helped me a lot to create product variants just the way I wanted them, each one with its own image so that the client can choose by looking at the final model, and being able to separate it into different related steps to make a final version that has already gone through 4 or 5 decisions by the client. It has also helped me to give the product a great launch when it exceeded 100 variants (Shopify's limit). I will continue to use it and I would recommend it to everyone who wants to get their store up and running. They also have great customer service, I would say 24/7 (they have always responded to me on the fly)... I must especially mention the attention of Aylin and Emily, who have helped me a lot and have committed themselves to solving any problem that may have arisen between the app and my store. Now complex products are a fun and rewarding challenge to solve!
Taika-korut
Jan 22, 2025
on
Shopify
Used this app only a few day yet. Emily has been really helpful and she has solved the first issues quickly and efficiently
FIDELITY IMPORTS LLC
Jan 22, 2025
on
Shopify
The app works great, love how easy it is to use. Their support team is amazing, I had an issue with theme compatibility and they had it fixed and working in less than a day.
Squid Ink Detailing
Jan 22, 2025
on
Shopify
So far so good, the support has been excellent. Sam has helped me update the packing slips to show the new custom product variants.
DOXAFER®
Jan 22, 2025
on
Shopify
This app offers great functions. The support is very friendly and helpful!
I talked with Judy today, she and Henry the tech support helped me with all my requests in just minutes
Rovalux
Jan 21, 2025
on
Shopify
First of all I think Avis the best for add option on a shopify store, they have a very complete setting options.
Most importantly is their Support service which is very responsive instantly.
I am creating a new store with complicated options and many customization and their client service agent ( Lucy ) and Developer agent ( KIERA ) have done a wonderful assistance.
My Store
Jan 21, 2025
on
Shopify
The app is impressive, combining excellent functionality with a high degree of customizability. While a few minor improvements could enhance the experience further, the exceptional customer support team ensures a seamless journey. They are incredibly responsive, efficient, and dedicated to providing exactly what you need. Thank you.
rhinestoneboutique
Jan 20, 2025
on
Shopify
Lucy has been super helpful in assisting me to get this app to work well for me and my business needs :) Thanks so much!
TradeShowBooth.com
Jan 19, 2025
on
Shopify
AVIS made our shopify option experience an absolute breeze. We have a very customized theme for our store, and AVIS went out of the way to update their app just to be compatible with our theme.
Incredible service and responsiveness. Can't recommend this app enough.
FactoryWeights.co.uk
Jan 19, 2025
on
Shopify
The whole team have been great in helping us get this set up. I spoke with Lucy, Emily, Sam and been assisted by their developer Jayden. Very rarely do you find an app that does everything it claims without issue, this is one of the few that does.
Sonic Bark
Jan 19, 2025
on
Shopify
I’ve wrestled with so many different Shopify apps trying to get everything just right for my custom printing website, and it’s been a journey. But then I found this app—and wow, what a game-changer! When I hit a few bumps, Lucy from their support team swooped in like a superhero. She was amazing at helping me understand the app and sorting out my issues. The features are fantastic, and honestly, this app has made my life so much easier. Highly recommend!
Three Moons Body Shop
Jan 18, 2025
on
Shopify
Avis Product Options has really helped diversify our store options, and allow us to carry brands with larger customization option that we would have been allowed to use if we just stuck with shopify options.
ALFRESCO DEPOT (Alfresco Department INC)
Jan 17, 2025
on
Shopify
The online chat customer support is excellent and always available. Whenever I have a problem or question, they assist me kindly and efficiently.
Disco Bunny Candy Bar
Jan 16, 2025
on
Shopify
I am so glad that I discovered Avis when creating my online store. Whenever I have had questions or there has been an issue, their team has stepped up quickly to resolve the issue in a timely manner. They have also taken the time to make tutorial videos catered to my specific needs so that I can create necessary changes on my own. Having access to your tech time this way is invaluable! Highly recommend!
Lucy was exceptional at helping me! So proactive, kind and helpful! I'd definitely recommend this app based on this single experience!!
House of Maryam
Jan 15, 2025
on
Shopify
Just made the switch to Avis Product Options, and honestly, why didn’t we do this sooner? The app’s super intuitive, and setup was a breeze.
Shoutout to Lulla, who’s an absolute gem. Quick, friendly, and knows her stuff!
The Boutique by Sarah
Jan 15, 2025
on
Shopify
This is perfect if you need to add customization or personalization for products. Highly recommended - easy to use and set up.