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Customer reviews: Avis Product Options, Variants

Develop by Shopify

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,425)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

YONEOKA RIBBON ヨネオカリボン

Oct 21, 2025  on Shopify

I find the app intuitive and easy to use. The staff are always very helpful, responding very quickly to app customizations, fixes, and improvements.

CHATHAM & CARON

Oct 21, 2025  on Shopify

Great customer service from Aylin today! I chatted through the app and they quickly showed me a solution to what I wanted to accomplish. Thanks so much!

PerfArts

Oct 16, 2025  on Shopify

Judy was amazing! She was very professional, patient, and helpful throughout the whole process. She quickly understood what I needed and made everything so easy. Highly recommend her support!

PetStom | Unique Jewellery

Oct 14, 2025  on Shopify

I've been using this app for a while now. I'm very happy with everything; it works perfectly! I especially want to mention the support! Any question I have is resolved within 5 minutes. The support is top-notch. Especially AYLIN, she really helped me out today!

ShopWSUSurgery

Oct 10, 2025  on Shopify

amazing app with so many things on the free plan that most places dont offer. Claire is great and so helpful!

Glitz Jewellery Boutique

Oct 10, 2025  on Shopify

Such an easy tool to use with exceptional service! Thank you Claire and Sam for being so kind and responsive. The team is very quick to solve any problem. I'm using this tool for engraving add-ons, gift wrapping, and more. Super worth it!

CT 017Cantony

Oct 09, 2025  on Shopify

As a beginner, I had some major issues and couldn’t find anyone who could really help me. CLAIRE amazing support she was so helpful and patient. Thank you so much.

VP Studio 8 Custom Designs

Oct 07, 2025  on Shopify

As a shop that is based on apparel and customized products this app has been invaluable already. The ease of use and value for the money is exactly what we need. Support has been fantastic also. I have reached out about a few different support topics and the response time has been exceptional and the assistance fantastic. I have always been able to resolve my issues within a very short period of time. Resolution instructions have been very clear and very user friendly. Highly recommend.

Hansen Honey Farm LLC

Oct 06, 2025  on Shopify

The support team went above and beyond to help me resolve an issue with our checkout button that wasn't even caused by their app.

The Color Amber

Oct 06, 2025  on Shopify

I had some very specific questions & Lucy and Kiera went above and beyond to help sort my issues out and make everything run smoothly!! I've loved Avis for years & they made me love it even more. Highly recommend. SO many options for variants!

t-switch.us

Sep 30, 2025  on Shopify

I'm having some issues with the apps, and Vivian has been instrumental in providing clarification and working to resolve my concerns.

Nostalgic Auto Styling

Sep 30, 2025  on Shopify

This app has been a very useful extension for my site. At first, I had some trouble figuring it out, but the live chat system helped guide me step by step. AYLIN, my support rep, was extremely detail-oriented and helped me out immensely. I plan on upgrading in the future to meet my needs, as this app is very customer-service driven.

KVIIDA

Sep 30, 2025  on Shopify

Customer service has been super helpful! even fixes a couple of things. So far, everything is working great. love the preview on custom options

Greta & PAUL

Sep 27, 2025  on Shopify

The Avis Options App is extremely comprehensive and offers a wide range of useful features. It’s clear that the app is continuously being improved – new functions are added regularly, and the team actively listens to user feedback and implements many suggestions. If something doesn’t work, the support team is always available and responds very quickly, even on weekends. A special thank you goes to Sam, Vivian, and Lucy, who are always friendly and helpful. The development team also deserves great praise for reacting promptly, fixing issues reliably, and implementing requested improvements with dedication.

Divine Feminine Force

Sep 21, 2025  on Shopify

Great support from Lucy. She offered a workaround to manage stock by using the bundle/ add-charge feature, which links a real product in the store to the option. So far I'm very happy with the app!

sports-343

Sep 17, 2025  on Shopify

Happy user of Avis Product Options for a few years. Support is always helpful and shout out to AYLIN from Avis Team for her guidance.

BYMconfort

Sep 16, 2025  on Shopify

Quisiera dejar un comentario sobre esta aplicación: para mí es la adecuada y, sobre todo, el soporte es inmediato.

Spida Custom Apparel

Sep 15, 2025  on Shopify

We started using this after using 2 other apps. Although the other apps were good and did what we wanted, with Avis Product Options I have been able to do everything both those apps did and more. We love the Live Preview option; it can be a bit fiddly and time consuming when first starting out with it and getting to know the ins and outs, but it is well worth it in the end. I did require tech support as the app was clashing with another, but after a 5 min chat with Judy and 30 mins later, Henry had it was all sorted out. So far, I can't fault this app or the support.

Eyedentity Opticians

Sep 12, 2025  on Shopify

Good app to use, esp support team is very helpful, making sure your objective of installing app is fulfilled.

Made by Alicia Marie

Sep 12, 2025  on Shopify

Claire was very helpful and knowledgeable. She helped me with my question very quickly and understood exactly what I was asking for.

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