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Customer reviews: Avis Product Options, Variants

Reviews (1,608)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Cavapeter

Apr 17, 2025  on Shopify

Amazing support! Huge thanks to Emily from the Avis Team for the quick and helpful assistance. The app is super easy to use and really effective!"

ISIPHO

Apr 17, 2025  on Shopify

I've had nothing but excellent service using this product, the support and dev team go out of their way to assist with any requests or guide you through any issues you might encounter. Seemless integration with my store and has increased productivity alot, I was using a different app for options previously which didn't work very great. Switching to avis product options was an excellent choice! I used it for a few months, month to month and it didn't disappoint so I paid for the entire year upfront. If you're looking for an excellent product options app with immaculate and speedy customer support you can trust, then look no further than Avis Product Options Shout out to Emily, Sam, AYLIN and the dev KIERA they've been extremely helpful and have gone above and beyond every time I've had a support query with Avis Product Options

Yourify

Apr 15, 2025  on Shopify

Aylin was very kind and incredibly helpful in assisting me with the app I installed on my store. She quickly helped me set up option variants on my product pages and made the process smooth and easy. Highly recommended for her excellent support and friendly attitude!

PackQueen

Apr 14, 2025  on Shopify

I recently had a fantastic experience with Avis Product Options! Their team members, Lucy and the developer Kiera from the Avis Team, did an outstanding job assisting us. Their knowledge and support were greatly appreciated and made our experience smooth and seamless. Thank you, Avis Team!

NHARLA

Apr 13, 2025  on Shopify

Lucy from the AvisPlus team has been absolutely amazing to work with! She truly listened to what I wanted for my store, guided me through each step with patience and care, and made sure everything looked and functioned just how I envisioned. Her support was not only professional but also warm and genuine. Thanks to Lucy, my shop looks incredible and works seamlessly. The AvisPlus team is lucky to have her — I’m so grateful for her help. I highly recommend this app for your Shopify store!

Juwelman

Apr 13, 2025  on Shopify

This app works exactly as expected and is perfect for offering customizable product options with add-on pricing. I especially want to thank Aylin, Judy, and Lucy from the support team – they responded immediately, were super friendly, and solved my requests quickly and professionally. The customer service is truly outstanding, and it makes working with Shopify a great experience. Huge thanks to the whole team – keep up the amazing work!

Handmade by Kae

Apr 12, 2025  on Shopify

Straightforward instructions. Superb support with the few issues I had during set up and so far the app is working as expected.

Dogs & Lifestyle

Apr 12, 2025  on Shopify

Eine wirklich tolle App, die intuitiv zu bedienen ist und auch im FREE Plan für eine Basic-Konfiguration bestimmter Produkte perfekt funktioniert! Der Support durch LUCY war einfach toll! Sie hat sich meiner offenen Fragen angenommen und konnte alles schnell und professionell klären und beantworten. Sehr zu empfehlen!

JupiterStarCo.

Apr 10, 2025  on Shopify

My service chat experience with both Emily and Aylin was exceptionally positive. They collectively demonstrated outstanding professionalism, friendliness, and efficiency in addressing my inquiries. Both Emily and Aylin were remarkably helpful and a pleasure to interact with. Emily's warm and empathetic approach ensured I felt heard and understood. She provided clear, concise, and easily digestible explanations, and her solutions were both practical and effective. I especially appreciated her thoughtful attention to detail. Aylin, complementing Emily's approach, impressed me with her skill and professionalism. Her responses were consistently quick and accurate, and the information she provided was well-organized and directly addressed my needs. Her efficient handling of the chat and confident expertise were evident throughout our interaction. Together, Emily and Aylin provided a seamless and highly satisfactory customer support experience. Their combined strengths ensured that my questions were answered thoroughly and my issue was resolved effectively. I felt valued and well-supported. I would confidently recommend their services to others.

Semerkand Online

Apr 10, 2025  on Shopify

Top App mit herausragendem Support – Ein großes Lob an Judy und Dun! Die „Avis Product Options“-App ist genau das, was wir für unseren Shop gebraucht haben. Sie ermöglicht es uns, komplexe Produktvarianten sauber und benutzerfreundlich darzustellen – ein echter Gamechanger für unseren Verkaufsprozess. Was diese App jedoch wirklich besonders macht, ist der Support: Ein riesiges Dankeschön an Judy und Dun! Die beiden haben uns unglaublich schnell, freundlich und kompetent weitergeholfen – selbst bei individuellen Anpassungen. So einen Service erlebt man selten! Die App läuft stabil, ist intuitiv aufgebaut und lässt sich flexibel an unsere Bedürfnisse anpassen. Unsere Kund:innen profitieren von einem klar strukturierten Produktangebot, was sich auch positiv auf die Conversion ausgewirkt hat. Wir sind begeistert – bitte macht genauso weiter!

QUIT IT

Apr 09, 2025  on Shopify

Great app with easy templates to get started. Lucy was so helpful while setting up my checkout and helping to fix any issues i came across. 10/10

flowtoys

Apr 09, 2025  on Shopify

This app is everything we needed and more for our highly customized store! The app is easy to use, and the customer service is top tier. The Avis team is extremely responsive and will do everything they can to make sure your website is running optimally. Special thanks to Aylin, Hena, Hazel, Sam, and Lulla - you are all incredible!

Dive To Shade

Apr 09, 2025  on Shopify

this is my 2nd store and keep using this app, they dont offer me the same price but quality is the same, hope they can give me discount

Antidox Series Official

Apr 07, 2025  on Shopify

AVIS and SAM provide super good service help me to solve problem immediately, barely see apps customer service provide kind of service, and u know what, this apps is awesome!

Donna Rose

Apr 06, 2025  on Shopify

Emma was a great help today helping me get the customization section setup on my website. quick replies and great easy step by step responses made it super easy to navigate! thanks again!

JW Jules Children's Clothing Company

Apr 06, 2025  on Shopify

They were very helpful and quickly fixed my problem as well as added a feature to make it even better.

Affetto

Apr 04, 2025  on Shopify

I want to express my appreciation for the fantastic experience I've had with the Avis App. Aylin, Jayden, and the entire development team have done an exceptional job. The app is incredibly user-friendly, reliable, and thoughtfully designed. It's clear that the team put a lot of effort into ensuring an outstanding user experience. Keep up the amazing work!

My Store

Apr 02, 2025  on Shopify

**Outstanding Support & Impressive App Functionality!** I had an amazing experience with Emily's support! I was stuck at a few points, but she effortlessly helped me solve them, understanding exactly what I needed without much explanation. She not only provided solutions but also built the flow seamlessly for me. I’m truly impressed by her expertise and the capabilities of this app compared to others. It made my work so much easier, and I couldn't be happier with the results. Highly recommend both Emily’s assistance and this app! ⭐⭐⭐⭐⭐

BalloonClub

Apr 02, 2025  on Shopify

Emily and Lucy are super responsive and incredibly helpful! Whenever I get stuck, they patiently walk me through everything—even things I couldn’t figure out myself. Their developer, Jayden, has also been amazing—he helped me adjust my swatch sizes and even assisted with some backend customizations. Great support team all around!

Ahiri Inc.

Mar 28, 2025  on Shopify

LUCY and the developer KIERA from the Avis Team were incredibly helpful! I needed some development work to update the styling of my new option button to match the original design of my website, and they nailed it. Once I gave them collaborator access, they quickly created and implemented the custom code needed. On top of that, they generously added free features to help me configure add-on charges for option values, along with an add-charge notification. The product is excellent, and the support team is fast, responsive, professional, and very friendly. Highly recommended!

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