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Customer reviews: Avis Product Options, Variants

Reviews (1,488)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Shirt Alert

Jan 15, 2025  on Shopify

Works like a charm! I'm using it to add custom options to my t-shirt webshop and it does just that. Very happy with it.

【乱視用カラコン】専門店トリカ公式通販(TORICA)

Jan 14, 2025  on Shopify

I'm using the Avis Product Option app in several Shopify stores because it's the most helpful, user-friendly, beautifully designed, and affordable option app available! The support team is also amazing—kind, quick, and especially helpful. Shoutout to JUDY, dev KIERA, and LUCY for their outstanding support. Trust me, this is the option app you've been looking for!

Seed-Tube.com

Jan 13, 2025  on Shopify

I was having a problem setting up my first option. I contacted the help and Emily was amazing and sorted everything out for me and was wondefully polite. I highly recommend.

Joyfully Crafty

Jan 11, 2025  on Shopify

I am so thankful I found this app! I love having a free/affordable option! They were super helpful and easy to use! Judy and the team were super helpful when I had questions!

Radikal Homes

Jan 10, 2025  on Shopify

Their customer service is really amazing. Lynn and Emily have helped me greatly in every question I have had so far. They reply quickly and understand your issue, then they also fix the issue super fast. I recommend

Naturalic ナチュラリック ヘナ<公式>

Jan 10, 2025  on Shopify

シンプル設定で簡単でした。カート状の表示も分かりやすいかと思います。気に入ってます!

Extravagant Hair

Jan 09, 2025  on Shopify

I'm amazed by the level of customer service, especially Aylin from the Avis team. All of my requests have been dealt with professionally and without delay.

THE 47 CUSTOMS

Jan 08, 2025  on Shopify

Get the best service for setting up your Shopify store with the Avis Product Options, Variant app! Easily customize your product options and variants to give your customers a seamless shopping experience. With user-friendly features and responsive support, managing your store’s products becomes quick and hassle-free. As a User I would surely recommend to Install Avis Product Options, Variant today and take your Shopify store to the next level. And the Best thing is the customer support for helping me out with any issue

Luna Lifted

Jan 06, 2025  on Shopify

I downloaded 4 different product variant apps looking for one that could do what I needed with a good user interface. This one (Avis) is the best one I found. The second I installed it a help chat popped up with an actual REAL PERSON asking me if I needed any help. Judy & Aylin were with me throughout my entire process, always available to answer my questions. I've never had such a phenomenal customer chat experience. This app even had the ability for an add on gift wrap option I'd been paying an entirely separate app for. Now I have all my add ons and variant customizations through one app for half the price. Interface is easy to understand and has so many options. Every potential issue I had, Judy & Aylin were able to either fix or help me find the setting for. Highly recommend this app.

PhotoFramesandMore

Jan 06, 2025  on Shopify

I had an exceptional experience with the support team for this Shopify app. Emily and Jayden, the developers, went above and beyond to resolve my issue promptly and professionally. They were not only knowledgeable and efficient but also incredibly kind and patient in addressing all my questions. What impressed me the most was their proactive approach – they didn’t just solve the immediate problem but also provided tips to optimize my app usage. It’s clear they genuinely care about their users and want to ensure the best experience possible. I highly recommend this app, not only for its great functionality but also for the top-notch support team behind it. Emily and Jayden, thank you for making this such a positive experience!

SSInnerPrize

Jan 04, 2025  on Shopify

Signed up for the Pro Plan and was immediately contacted by Aylin from AVIS Product Options just to welcome me onboard and ask if I needed any help. She gladly removed the watermark which requires you contact support, so that was extremely convenient, then I was having issues finding the Advanced Features and Conditional Logic for the options... turns out it was operator error I was simply not selecting an option or choosing Add Option which is WHEN the Conditional Logic features appear. Aylin was extremely patient and looked into the issue, while the whole time it was just me not being familiar with their navigation. Thanks for the live support Aylin.

SHOP AMORE HAIR

Jan 04, 2025  on Shopify

Very good app with lots of options and availability to do lots of things, such as including priced add ons without having them as a product on your site, which I found a lot of other apps didn't provide. You can also customise the style to match your store, so you can't tell it is another app which is very helpful. Aylin, one of the chat service agents ran through and helped me to navigate all the steps to setting up my option set and was very attentive and patient. I would 100% recommend to anyone who is looking for an app to integrate on their store.

Klaver Sport

Jan 04, 2025  on Shopify

Fijne app om mee te werken en na het downloaden goed op weg geholpen door Judy waardoor de app snel kon draaien.

PetaLisa

Jan 01, 2025  on Shopify

Lucy, Kiera, Judy and Henry are super helpful solving my problems. I am new to Shopify, and this App definately save me a lot of time managing all product options. I highly recommand it.

Eunoia Design

Dec 31, 2024  on Shopify

Besides the app being very convenient and easy to set up, everytime i have a question, their team is soo helpful and kind. They always have helped solve my problems. Lucy was my support agent for a problem i had today, and even with all of my questions she was really kind and helped solve my problem! Thank you Lucy!!

Risxn Tweaks

Dec 30, 2024  on Shopify

Don't even have a high plan and was treated excellently. My support agent was Lucy and she was wonderful the developer helping was Kiera and she was also wonderful quickly fixing the issue and automatically changing it on my site for me! 10/10 service looking forward to staying with this company for a long time

Dreamylily

Dec 30, 2024  on Shopify

Very useful, I encountered some problems while using it, but my service agent LUCY solved them for me

Kaitlyn Rose Co.

Dec 28, 2024  on Shopify

Using Avis Product Options makes adding variations to my products quick and easy. It is very simple to do and makes my products look professional and well thought out.

OEOSH

Dec 27, 2024  on Shopify

Great Experience! I needed help with setting everything up after installing the app and they were not only prompt in getting back to me but helped me until I was completely satisfied and up and running. Everything seems to be running great so far! Highly Recommend! Thank you!

Ma Boule De Couches

Dec 27, 2024  on Shopify

Un immense merci à Alyne et Lucie pour leur aide incroyable, même à deux heures du matin ! Leur rapidité, leur efficacité et leur capacité à comprendre toutes mes demandes, malgré la barrière de la langue, m’ont vraiment impressionnée. Elles ont fait preuve d’un professionnalisme exemplaire, d’une patience infinie et d’une gentillesse qui ne passe pas inaperçue. Travailler avec elles est un vrai plaisir et une expérience rassurante. Je me suis sentie écoutée, soutenue, et leurs solutions étaient toujours parfaitement adaptées à mes besoins. Si vous cherchez des partenaires fiables, compétentes et vraiment investies dans ce qu’elles font, je ne peux que vous les recommander à 1000 % ! Vous serez entre de très bonnes mains. Encore merci, Alyne et Lucie, pour votre engagement et votre bienveillance ! Vous êtes incroyables !

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