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Customer reviews: Avis Product Options, Variants

Reviews (1,608)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

HappyInky

Mar 04, 2025  on Shopify

I lost a lot of money due to their app not working correctly for additional fees. Please be very cautious

Lovely Dolls

Mar 03, 2025  on Shopify

Great service. My problem was solved within a few minutes, Sam and Kiera even did more than I asked, super support, just awesome.

CCIGATES

Mar 02, 2025  on Shopify

This app is an absolute game-changer! The customization options are seamless, and it integrates perfectly with Shopify. It has helped us enhance our product offerings effortlessly, making it easier for customers to select variations. The interface is user-friendly, and the support team is incredibly responsive. Highly recommended for any store looking to optimize product options!

ad notam

Mar 01, 2025  on Shopify

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

Bali Floating Kitchen

Mar 01, 2025  on Shopify

BIG shout out to Emily and the dev team at Avis. They are always so quick to respond to any questions and resolve any issues immediately, even on the weekends. THIS is how customer support should be. 10/10 service.

House of Diamonds

Feb 27, 2025  on Shopify

LUCY and the dev KIERA from Avis Team are very helpful. I needed some dev work to automatically remove variants when the cart is emptied from the main product. They quickly created a custom code for my website when i gave them the links. Overall this product is great and fast, responsive, professional and friendly service.

Symphony Light Art

Feb 27, 2025  on Shopify

I love this app, and the customer service! Lucy from the Avis Team in particular was super helpful with assisting me with the avis options. Thank you! ❤

Sesdress

Feb 26, 2025  on Shopify

This plugin is really great! It’s packed with features and super easy to use, exactly what I needed. What stood out the most to me was the customer service provided by LUCY. Her efficiency is amazing, always resolving issues promptly, and her attitude is professional and responsible. I’m extremely satisfied with the experience and would highly recommend this to others!

Dear Floofs

Feb 26, 2025  on Shopify

I recently started using Avis Product, and I have to say it’s the best app for customizing product options! It’s incredibly easy to set up, and the customer service is top-notch. The team is available 24/7 and always willing to help. A special shoutout to Lucy and Judy—they’ve been amazing, assisting me late at night and even throughout the day while we worked on our website. They truly understand our concerns, and their suggestions always solve the issue.

Budgetmagic

Feb 26, 2025  on Shopify

Ich war auf der Suche nach einer App, bei welcher ich bei meinen Produkten unterschiedliche Varianten anbieten kann, welche aber keine Auswirkungen auf meinen Lagerbestand haben. Mit dieser App ist es möglich, für mich perfekt, da ich nun nicht mehr unterschiedliche Lagerbestände führen muss. Perfekter Service, der Chat reagiert sofort und mir wurde direkt geholfen. Ich kann die App absolut empfehlen.

Sweet Baby Kitchen

Feb 26, 2025  on Shopify

I’m so glad I came across this app while creating my online store. Whenever I’ve had questions or faced challenges, their team has been super quick to assist and walk me through the process. It’s made everything so much easier! I highly recommend it!

Pretty Lovely DesignCo

Feb 25, 2025  on Shopify

amazing easy to set up julia and lulla helped me so much i highly suggest this app for customization options

My Store

Feb 25, 2025  on Shopify

As of right now this app has helped me with swatch variant options which has been awesome. My business isn't up and running yet but this feature is a very big part of the business and this is the only app out of 4 that I've tried that has worked well so far! I had an issue which I could not figure out on my own. AYLIN from the Avis Team was quick to help me solve my problem and was great help. I'm sure I will run into more issues down the line and know that I can count on quick help from their support team

The Kugel Shoppe

Feb 24, 2025  on Shopify

has excellent support and is there to help with anything you need! they helped with so much customization!

Creasteel

Feb 21, 2025  on Shopify

We already use the app in another shop and can recommend this app to everyone. The best thing about Avis is that they have absolutely professional and friendly support that helps quickly and efficiently with problems.

Pinlisting

Feb 20, 2025  on Shopify

This app was perfect to give my customers the options they need. The support has been great and Lucy has been wonderful to work with. Highly recommended!

Clare Swan Designs

Feb 20, 2025  on Shopify

I love that this app gives you the variant options when you have lots of choices within one product. Aylin was extremely responsive and helpful getting my issue fixed as well. In addition to future offerings.

Fendory

Feb 19, 2025  on Shopify

I just started using Avis Product Option, and I’m so impressed with how easy it is to set up! Even as a new user, I was able to add custom options like color swatches and dropdown menus to my products without any hassle. The app has so many features that I can’t wait to explore further. The support team has been super responsive and helpful with my questions so far. This app is already making my store look more professional—highly recommend giving it a try!

Snap Campers

Feb 19, 2025  on Shopify

Lucy with the Avis team was amazing! She spent over an hour answering all of my questions and helping me get all set up.

Shaya

Feb 17, 2025  on Shopify

The team at Avis is always quick to respond and beyond helpful to make custom changes that I request. They are always so kind about helping out in a way I don't see with most applications. Truly appreciate them!

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