Lydia was incredibly helpful and cooperative in guiding me through everything I didn't understand about Avada email marketing. Her support made the process much easier and more manageable.

Audrey and Raymond gave me the best help with the problems i had with the app, very helpful and i would definitely recommend

Very Fast and Quick Customer Service. Was just having a small issue and Hana came in very quick to fix the issue. Haven't had the app for long but seem like the app is very good and helpful. I would definitely recommend.

Really didn't work for me. Font on email was wrong, I asked them to fix it and it broke my automation

I recently started using Avada Email Marketing software, and as someone new to the platform, I was initially overwhelmed. However, my experience has been nothing short of fantastic, thanks to their excellent customer service. I encountered an issue with setting up my first email campaign and wasn’t sure how to resolve it. I reached out to their support team, and Hana, one of their customer service agents, was incredibly helpful. She making sure I understood how to navigate the software. Her expertise and friendly demeanor made the process so much easier for a beginner like me. What I appreciated most was how quickly Hana responded and how she made sure that I was comfortable with everything before we ended the session. She even followed up later to ensure everything was running smoothly. Overall, I’m very impressed with Avada Email Marketing software. It’s user-friendly, and the customer support is top-notch. If you’re new to email marketing or need reliable support, I highly recommend Avada. Hana and the team have certainly earned my trust!

Fantastic app for upsells, with the super customer service team on hand, it makes all easier, SPl mention AUdrey for going the extra mile

this app is great also the support team is great i had queries regarding avada and the agent named HANA solved my queries in a glimpse thank you i appreciate the hardwork i will use avada from now on for my new stores

I had an amazing experience with the support team! Tiana was incredibly helpful, friendly, and resolved my issue quickly. The process was smooth, and I really appreciate the excellent customer service. Thank you!

Had the pleasure of working with Jade from Avada. She was so helpful and the app was really easy to use. Dont try to figure it out on your own & contact the customer service to guide you through the app. My problems were resolved so easily and quickly! The app also helps you customize all your emails beautifully for ecommerce purposes.

Kevin was a big help getting me up and going. The email templates look really professional and I like that it comes from my email domain. I can't wait for my customers to see the monthly product lanches.

Hana ha sido estupenda, de gran ayuda para poder configurar mi pop up de bienvenida! Muchas gracias :)

I recently had the pleasure of working with Hana from the Avada support team, and I cannot praise her enough for her exceptional assistance. Hana was incredibly patient and knowledgeable, guiding me through the intricacies of setting up my email marketing campaigns with ease. Her expertise and friendly demeanor made the entire process smooth and stress-free. I felt well-supported and confident in using the Avada platform thanks to her clear explanations and helpful tips. If you’re looking for top-notch customer support, Hana is a shining example of Avada’s commitment to excellence. Thank you, Hana, for all your help!

"Exceptional service from Tiana/Hana! She went above and beyond to assist me, providing clear and timely support throughout. Her professionalism and friendly demeanor made the experience truly outstanding. Highly recommend working with Tiana/Hana for any needs—she’s an asset to the team!"

Hana was very helpful. Helped us resolve our queries instantly. Great app for Email & SMS Marketing!!

Hana Helped me fix my problem quite well, since verifying a domain for the first time can be extremely confusing. i'm glad to have gotten proper help, and will be using avada in the future!

Avada is such a nice application. I also love how active and loyal the support is. Shout out to Hana(a customer support) for being there when things got convoluted for me. Avada is stress-free for real

Everything works smoothly, and the customer service is brilliant. Thank Hana for helping with the issues I had!

Avada Email Marketing app is awesome. It helps you to send customized emails to your customers regarding any sales or updates about your store. In their chat support team, there is a person "Hana". She is very supportive, she helps me regarding any issues that I face. Overall the app is so good. New stores must try this app.

This is a great app for small businesses to start e-mail marketing! It has great features and reasonable settings available in the free version! I needed a tad bit of help getting my pop up to pop up and Hana was very helpful in the chat feature!

Application very complete and helpful, a bit complicated to use, thank god i had Hana assisting me. She was amazing and went above and beyond to assist me. Great support. Thank you