Avada Email Marketing

Develop by Shopify

$16-$47

/ Month

Free plan available

Verified

Increase sales with email automation marketing campaign & SMS

Segmentation tools

Sms marketing

Personalization options

Email automation

Sales popups

Advanced reporting

Campaign monitoring

Newsletter campaigns

Omnichannel messaging

About Avada Email Marketing

Launched Aug 05, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Follow up and convert customers via omnichannel: Email Marketing, SMS, Push Notifications, WhatsApp.

Avada Email Marketing, SMS, Pop up is the solution for merchants that target to convert their visitors/leads and build long-term customer relationships. The platform lets you follow up and convert your customers via omnichannel, including email marketing, SMS, push notifications, and WhatsApp. The main features are smart mail, automation, mass mail, newsletter, SMS marketing, sales popup forms, segment audience, advanced reports, campaign monitor, spin-to-win, and push notification.

Automation Workflows (Abandoned cart, Abandoned checkout , Welcome subscribers)
Newsletter campaigns (newsletter pop-up, customer email, email promo)
Capturing leads via Popup & Forms (popup window, discount pop up, coupon popup)
Various email marketing templates: recart templates, firepush template, shipment
Personalization (Segment contacts, Product recommendation, order creation sms)

Pros

Comprehensive features including email marketing, SMS, push notifications, and WhatsApp
Enhanced customer engagement through automation workflows and pop-up forms
Diverse campaign types and advanced personalization options
Positive user feedback on ease of use and value for money
High customer satisfaction with consistent praise for support team
Wide variety of email templates and efficient tools for managing campaigns
Excellent customer service with rapid resolutions

Cons

Issues reported with the promise of 'unlimited contacts and emails' being misleading
Occasional technical difficulties requiring frequent support intervention
Loss of subscribers when sending out campaigns as reported by some users
Certain advanced features are locked behind a paywall, leading to upsell attempts

Top Helpful Reviews

Rovess

Jul 08, 2025 on Shopify

Regarding email marketing functionality, I believe Avada's product is slightly better than Klaviyo. Klaviyo has a very obvious trademark. It's very clear that this will cause customers to be unclear about what our brand is. The most important point is that for Shopify sellers, they will definitely encounter various problems, especially with complex software like this, and customer support functionality will be particularly important. First, Klaviyo does not have online support, meaning you have to send emails to customer support like in the last century, and then wait for ten hours or even longer. Even after waiting for a response from customer support, you'll find that their reply is completely useless. However, for Avada, they have 24-hour online support, and their response time is within 1 minute, anytime. They will proactively help you modify the code. Even if you are a free user, Avada's customer support treats all issues equally. This is something Klaviyo cannot match.

YONIFUL

Jun 29, 2025 on Shopify

ALYSSA was freaking amazing!!!! very very smart young lady and accomplished every single need I had. looking forward to doing great things with avada. Alyssa if you see this, you are GREAT!

INES FASHION

Jun 23, 2025 on Shopify

L'application offre une expérience utilisateur exceptionnelle et son support client est absolument irréprochable. Je suis bluffé par la réactivité et l'efficacité des équipes, qui répondent toujours avec professionnalisme à toutes mes interrogations. Je recommande fortement cette application à quiconque recherche fiabilité et performance au quotidien. Elle dépasse toutes mes attentes et s'est vite rendue indispensable.

Dhia Jewellery

Jun 08, 2025 on Shopify

I had a great experience with the online support team, especially Jasmine. She responded quickly and was incredibly helpful throughout the entire process. Her positive attitude and commitment to understanding and meeting customer needs truly stood out. Great customer service all around!

Gemmispop

Jun 06, 2025 on Shopify

This program is very professional and can solve practical problems, and Hana is also very patient to help solve the problems encountered during use. It is highly recommended for everyone to use it.

LORA Babygoods

May 22, 2025 on Shopify

Had a small issue setting something up and reached out to Avada support — Alyssa helped me out quickly and clearly. Nice to know their support actually works when you need it!

GlamTint® | Best Press On Nails | Easy Nail Stickers

Apr 25, 2025 on Shopify

The Avada support team promptly responds to my inquiries and provides solutions. The product is currently in the trial phase.

Altholz Bilderrahmen - Lasergravur Geschenkideen

Apr 16, 2025 on Shopify

Absolutely fantastic service from Hana. Without her, I wouldn't have been able to set up the entire DNS entries. I would also give it 6 stars for the great service.

Prosperity Champs

Apr 05, 2025 on Shopify

They are very fast in responding inside the live chat session with 24/7 support. Also helping in things that are complicated for me making my life easier. Literally cheap and don't need to purchase a plan to talk to there support team unlike other email services i installed. 5 stars all the way!!!!!!!!!!!!!!!!!!!!!!!

NKinds

Mar 22, 2025 on Shopify

It was Saturday when I have time most to work on my Shopify online store and of course I have most questions. I had doubt to start chatting and getting right answers because it was weekend. However, Abby responded and swiftly solved my problem. Also, I had the free plan (hasn't upgraded to a paid plan then), but still Abby's response was fast and direct to the point! Thank you Abby and I am now ready to commit to the app and expand my email campaign further to expand my store.

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