ALYSSA was freaking amazing!!!! very very smart young lady and accomplished every single need I had. looking forward to doing great things with avada. Alyssa if you see this, you are GREAT!

L'application offre une expérience utilisateur exceptionnelle et son support client est absolument irréprochable. Je suis bluffé par la réactivité et l'efficacité des équipes, qui répondent toujours avec professionnalisme à toutes mes interrogations. Je recommande fortement cette application à quiconque recherche fiabilité et performance au quotidien. Elle dépasse toutes mes attentes et s'est vite rendue indispensable.

I had a great experience with the online support team, especially Jasmine. She responded quickly and was incredibly helpful throughout the entire process. Her positive attitude and commitment to understanding and meeting customer needs truly stood out. Great customer service all around!

This program is very professional and can solve practical problems, and Hana is also very patient to help solve the problems encountered during use. It is highly recommended for everyone to use it.

Had a small issue setting something up and reached out to Avada support — Alyssa helped me out quickly and clearly. Nice to know their support actually works when you need it!

The Avada support team promptly responds to my inquiries and provides solutions. The product is currently in the trial phase.

Absolutely fantastic service from Hana. Without her, I wouldn't have been able to set up the entire DNS entries. I would also give it 6 stars for the great service.

They are very fast in responding inside the live chat session with 24/7 support. Also helping in things that are complicated for me making my life easier. Literally cheap and don't need to purchase a plan to talk to there support team unlike other email services i installed. 5 stars all the way!!!!!!!!!!!!!!!!!!!!!!!

It was Saturday when I have time most to work on my Shopify online store and of course I have most questions. I had doubt to start chatting and getting right answers because it was weekend. However, Abby responded and swiftly solved my problem. Also, I had the free plan (hasn't upgraded to a paid plan then), but still Abby's response was fast and direct to the point! Thank you Abby and I am now ready to commit to the app and expand my email campaign further to expand my store.

quite simple and easy to use and if you ever run into any problems or just need help their support team is very helpful and fast!

Amazing service! The support team was very professional and guided me through the entire setup process. They provided clear instructions and valuable recommendations to ensure everything works smoothly. I truly appreciate their help. Highly recommend!

The test email isn't sending, the email campaign isn't sending, and no emails are being received. I had to escalate this to the support team, and it took an unreasonable amount of time just to figure out why the email marketing isn't working. This is an email marketing app, yet it’s failing at the one thing it’s supposed to do.

My experience with Avada Email Marketing was fantastic! Hana provided quick and helpful support, making everything so much easier. I truly appreciate the great service!

Hana from Avada provided exceptional support! She was prompt, and knowledgeable, and went above and beyond to resolve my issue. Her friendly and professional demeanour made the experience even more pleasant. Highly recommend Avada's support team, especially Hana!

This is a hidden gem. The support team is very helpful and responsive as well. I had help from Hana, she was excellent. I have no idea how email marketing works but she held my hand through the whole process

Hana was a great help as I start installing the app for my website. She answered all my inquiries and didn't leave until we configured the pop-up that I need!

Nice support from "Audrey". She was patient during the tutorial, which allowed me to use this app for my business effectively.

Audrey from the Avada team was really helpful with navigating how to create pop ups for my website. At first i was struggling to navigate my way around the app, but she assisted perfectly and i now know how to create pop ups!

An intuitive email marketing app with outstanding support! Avada has proven to be an excellent choice for managing our email marketing campaigns. The interface is very intuitive and easy to use, even for those with little experience in the field. The wide range of features allows you to create professional campaigns in just a few steps, with useful tools for advanced automation and segmentation. One of the app's standout features is its exceptional support team. I needed assistance to resolve an issue, and Audrey was fantastic: quick, professional, and incredibly helpful. Thanks to her, everything was resolved in no time! I highly recommend Avada to anyone looking for a reliable solution and a customer support team that truly makes a difference.

The app seems to be great so far! I had reached out to see if Shopify's default emails could be replaced, and Hana was very helpful in finding a solution. Can't wait to continue with them!