I’ve run into problem after problem trying to use AliReviews for importing and managing reviews. The biggest letdown is the lack of true automatic importing from AliExpress—everything is manual, which is a nightmare for stores with lots of products. I also faced constant bugs and glitches: importers/Chrome extensions breaking, error messages with no explanation, and limits that aren’t clear until you hit them. The bulk import tools aren’t really “bulk”—it’s all repetitive copy-paste, and nothing syncs automatically, even though that’s what most Shopify sellers need. On top of that, customization sometimes resets or just doesn’t work as expected. Support tries to help, but the issues keep piling up. I expected a lot more for a paid app. If you have a big store and need real automation, I’d suggest looking elsewhere.

App is very good and interface intuitive, works great! Super easy to import and manage. Support is also very fast and Katherine was lovely and saved me much time and trouble! Can only recommend!!

Your app was not displaying correctly on my website. I asked you to fix it, and to do so, you requested permissions and disabled the COD (Cash on Delivery) purchase button. The problem is that you didn’t inform me about this, and by the time I realized it, hours had gone by without any sales. That means we were wasting money on ads driving traffic to a website with no purchase option. I’ve lost quite a lot of money because of this. The app itself is good, but giving your technicians access to the site has turned out to be risky

Works Perfectly for Bulk Review Import Kudosi made it super easy to import real, photo-based reviews to my store. It saved me hours and made my products look way more trustworthy. Great app for anyone with lots of items!

I sought the support of the team to set up the app and was assisted by Harwin. I find the app really helpful in importing reviews automatically from aliexpress with just a few clicks. The only downside is the price. Other than that I have no other concerns. I would really recommend the app. ShelloCB.

I ran into some issues with the Kudosi app as my reviews weren’t posting properly and the system kept throwing errors. The chatbot wasn't much help at first, BUT I was pleasantly surprised by how quickly I was connected to a real support agent. Harwin from the support team was super responsive and resolved the issue from their backend efficiently. Great service recovery and solid support when it matters most!

Mya from Kudos customer support helped me today. And I got help.I have also received help from other Kudos customer support people in the past.

Works very well, But you need to understand its technical aspect. but its a Good App with paid plan. this will let you import review from any website. this is the feature which i like most.

I uninstalled this app a week ago, yet I was still charged without my consent. There was no warning, no confirmation, no way to cancel the billing inside the app. Now I’m being told I need to chase the developer for a refund. This is unacceptable and feels like a scammy practice. Be very careful — even if you uninstall it on time, they will still take your money. I will be reporting this to Shopify and my payment provider. Definitely not trustworthy.

I have bought this cycle from Vesco company and I am impressed with KICK PRO (MOTO) model ,, Great cycle with great price.. By Ridhi Jindal

Fantastic App with Great Support! This app makes it super easy to find honest, helpful reviews. The interface is clean and intuitive, and I love how quickly I can get the info I need. Plus, the support team is fast and efficient — they solved my issue in minutes. Highly recommend!

I would recommend this app to others due to the fast and excellent customer services I received from Dawn.

I'm so grateful for Saiki's help. She was incredibly quick and solved my issue immediately. 100% recommended!

Not supporting eBay. They are targeting Areviews on Google, so please be careful not to install this app.

Really great app! Helps reassure clients in their purchases. The customer and technical support is excellent. Fast response and a team that is efficient in getting things done. Thank you very much Katherine!

Awful app. It's constantly glitching, it stopped working for me for a while and their support was AWFUL. They basically scammed me. I paid for nothing. Use Loox or something else if you don't want issues.

This is the only review i have ever done. The support team has been more than helpful providing the key information i needed for exporting and importing reviews. The team and staff are very dedicated and friendly and will help you just as much as they helped me.

Still being charged after I canceled an deleted app due To it did not work an i only had the free trail but someone who works for the company added me onto the 14 99 month one without my knowledge be aware!!

Saiki from the support team was incredibly helpful. Highly recommend this app, not just for its features but also for the outstanding support team!

"Kudosi" (formerly AliReviews) is, without exaggeration, the worst app experience I’ve had on Shopify. Their support barely speaks English, routinely fails to acknowledge your actual requests, and seems to have no clue how to operate their own app. I’ve had to explain things multiple times only to receive irrelevant copy-pasted responses. When something breaks, which it will, expect hours of back-and-forth with a team that either doesn’t understand what went wrong or simply refuses to take responsibility. The UI is clunky and unintuitive. The app is plagued by frequent, pointless updates that break your existing settings and custom code without warning. I’ve had to manually redo CSS styling on four separate occasions because of these updates each time wasting hours doing trial and error while support either ghosted me or made things worse. They refuse to compensate for the time, stress, and energy their failures cause. Not once have they offered even a free month for the inconvenience. Instead, they’ll gaslight you into believing none of it was their fault. The final straw? A support agent accessed my store during Easter sale weekend and broke existing styling in the middle of a live campaign. I missed out on family time sitting there for hours undoing the damage and still, their team refused to take accountability. If you're looking for a reliable, professional reviews app this isn’t it. Kudosi is a mess of poor design, worse support, and zero customer respect.