I think the help app and the people behind it are great! Pleased and impressed by how truly efficient they are! Unlike quite a few other apps out there with just auto "here's the link" replies!

I just came across couple issues with finding solution for Filters and custom fields. Support team- *Nitin* right away helped me with Sharing screen and direct me to right way without rushing things. Kudos to After Ship team!!

Great app to help customers track their order directly on my website. I like how everything is customizable and is very user friendly. The free plan has 50 shipments per month to be able to be tracked and that's perfect for me. I like how I don't have to pay for an extra thing because I have a few shipments a month and it's very affordable

Personally, I use aftership for all my business because they do for me what exactly I need and help me monitor and track deliver seamlessly

Still the leader in tracking experiences for customers. More expensive but it works. Some issues auto-detecting Hong Kong post tracking numbers for some reason though.

Worst Customer Service Experience – Avoid AfterShip at All Costs! If I could give AfterShip zero stars, I would. This has been, without a doubt, the worst customer service experience I’ve ever had with any company. I’ve been waiting for over three days for them to fix a SIMPLE issue, and all I get are empty promises and vague excuses about how they’re 'working on it.' Spoiler alert: they’re NOT. The sheer lack of urgency and professionalism is staggering. It’s obvious they don’t care about their customers or resolving issues in a timely manner. They just keep stringing me along with no real solutions, wasting my time and making me regret ever trusting them with my business. If you value your sanity, do yourself a favor and stay far, FAR away from AfterShip. This company is a joke and a complete waste of time. I’ll be looking for a more reliable alternative immediately. Absolutely pathetic service.

App works fine, just that they will charge your shopify account for multple charges and you will spend days to get it reversed. Shopify doenst help either.. I wouldnt recommend this app for the simple reason you will need to spend time adjusting your charges.

So far it I like it. I am just doing the free trial. I love how everything is in one place. Wish there was more bundles for all the services to keep cost down, especially for small or new businesses. But great app overall and great support.

User-friendly, reliable, and feature-rich. This app exceeded my expectations and made everything so convenient!

The tracking dashboard is intuitive and user-friendly, which has made tracking orders so much less overwhelming. The ability to monitor those pesky longer delivery window items that my customers ask for on their website reduces the time and mistakes in emails. The app really delivers pronounced value to any busy shop owner. Thanks AfterShip!

I love this app, it has been smooth sailing with automation, I just have a few troubles but i think it is just operator error!

Its easy-to-use interface and live tracking feature make it simple for us to manage multiple orders at once. It has greatly improved our efficiency and saved us time. Great app!

After months of working with the AfterShip app and its customer service team, I can confidently say that they're one of the most reliable vendors I've worked with. They respond quickly to concerns and always follow through with helpful suggestions. I appreciate such attentive and personalized service.

the costumer support is very quick in responding to my queries. i am still trying the app out and i am sure i am gonna be satisfied

NE FONCTONNE PAS TRES BIEN JE RECOIS PAS LES MAIL DE TESTINGNE ET ON NE PEUT PAS TOUT TRADUIRE C'EST PAS SERIEUX DR FAIRE UN MAIL EN FRANCAIS ET UNE PARTIE EN ANGLAIS

Premium is really overpriced. I did premium purely for the custom tracking domain, but majority of the premium features you need to spend a few thousand a month for Shopify Plus to use. The auto-guessing the carrier with premium is almost always wrong. Every day I have to manually assign the carrier to the shipments. Glitches keep happening where it looks like packages are all in one package when there are multiple packages, so I get angry emails from customers demanding refunds when only one item arrives. It keeps importing tracking numbers twice. It also isn't fair that they will only let premium have a custom domain. My Apple and PC devices won't load the AfterShip link because it thinks its spam. I downgraded from the premium $239 a month down to the $59 plan. When you pay that much for an app every month, you expect it to work smoothly. $59 is all its worth to me.

Thank you very much, Ritika ! I appreciate the assistance you provided me today with my AfterShip Tracking account. Your customer service is excellent and very helpful.

Ich bin mit dem Kundenservice von AfterShip mehr als zufrieden. Sie waren immer verfügbar, wenn ich Hilfe brauchte, und ihr Team tat sein Möglichstes, um alle meine Probleme zu lösen. Ihr Engagement für ihre Kunden ist wirklich lobenswert.

AfterShip has a support team that delivers on consistent top-rated customer service. They're polite, quick to respond, and quick to ensure a solution to any inconvenience. Overall, an app I’m thankful for.

I recently started using AfterShip Order Tracking for my business, and I must say, the experience has been wonderful. The platform is incredibly user-friendly and has significantly improved the way I manage my shipments. The real-time tracking feature is a game-changer, providing both me and my customers with up-to-date information on the status of orders.