Sadhan was very helpful in assisting me in setting up Aftership emails for customers. We just moved over from BigCommerce, and on that platform, I have used Aftership for about 10 years - highly recommended!

amazing experience with aftership i love Aditya Kumar! Very helpful and respectful! 100% recommend them

Me facture 26 euros alors que je n'ai jamais utilisé leurs application et que j'ai désinstaller j'attends mon remboursement et rapidement !

These are a bunch of indian scamming people! Install 17 track, DO NOT INSTALL THIS SHIT APP. They will trick you into upgrading to premium plan of $250 and then at the time of uninstalling will bring up that $11 plan will work perfectly for you. They are bunch of scammers Stay away!

This app told me I could integrate with Klaviyo in an Essential plan. But I must upgrade to Pro (+$100) to work with this function. I think it's tricky. And with $119, I have many other options to work with that are better than this.

Jai as really helpful in answering my questions and jumping on a google meet to resolve my issue. Really recommend.

Impossible to cancel billing as they make you go through loops to contact people in different departments and because it’s setup separate to Shopify on purpose you will be stuck to it forever.

Do not support first mile + last mile trackings numbers on different carriers. If the tracking number is updated or change country no tracking number is available. Tracking history go back to start. Have you ever shipped inside Europe or from China to Europe with changing tracking numbers or changing tracking systems ? Plus horrible AI support

This app is extremely helpful in keeping our business organized and to keep clients up to date on their order progress. We would strongly recommend this app for all businesses with logistical needs.

A bit pricey but the support team of the app is very good. They spend a lot of time helping me to resolve my problem. Great support from Sadhan! Thank you!

Les intervenants sur le chat sont très compétents et rapides à solutionner les problèmes, notamment Aditya qui m'a aidé pour certains endroits de traduction (bouton, boite de texte etc ..) Merci à Aditya

It is so hard to talk to customer service, nothing will be helped. This app will try everything to make you upgrade thier plan. Stay away! Otherwise, you will be charged more and more, and don't know why.

AfterShip Order Tracking is an excellent app! The features are seamless and make order tracking so easy. On top of that, the customer support is fantastic—special thanks to Sadhan for being so helpful and responsive. Highly recommend this app for anyone looking to improve their tracking experience! ✨

Installed app and instead of using the free trial I paid a year in advance. Bad move. Kept getting free trial offers and request for a training session from multiple people. Never could get SMS to work. I had a training session scheduled that both of the conflicting support departments missed. I scheduled another but ran out of steam and decided to remove the app. Unfortunately, no refund from the folks, so all I can do is share my story. Follow-up: The follow-up is as bad as the original customer service experience. I don't believe anyone reads the responses.

DO NOT USE THIS COMPANY. They have terrible (no) customer service and they will not refund you any pro-rated amount if you pay for the annual subscription. Do not use them. I would highly recommend using Re-Do for everything instead.

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Garvita from the support team resolved it within a second. Excellent service! Highly recommended!

A little harder to navigate features that I would have expected and quite expensive for premium features but generally seems to be a good app.

It's so expensive. I needed it to connect with omnisend to allow me to send emails to customers when their order is ready for collection. I thought the 11$ option would be sufficient. But you need the 119$ option to have webhooks. Such a waste of 1 1/2 hrs.

It's a great and easy app to integrate into your Shopify store, making it easy for your customers to track their purchased products.

Easy interphase and an excellent support team. Especially Shreyasi, who helped me with my query. She was polite and knowledgeable.