Where Knowledge Meets Innovation

Yugaa - AI Chatbot

Develop by Shopify

$59-$119

/ Month

7 Days Free Trial

AI-powered empathetic chatbot for websites to resolve queries.

24/7 support

Knowledge base

Streamlined operations

Instant responses

Data security

Automated engagement

Personalised assistance

Improved satisfaction

Sales conversions

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About Yugaa - AI Chatbot

Launched May 01, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Yugaa: AI-Powered Automation, Instant Responses, Copilot Ticketing, Boosts Satisfaction, Reduces CX

Yugaa's AI-driven chatbot empowers merchants by automating customer engagement and support, providing instant, personalized assistance. Handling high inquiry volumes is effortless with a 55% reduction in wait times and 41% in CX costs. Merchants enjoy a 30% boost in customer satisfaction and sales conversions. With real-time analytics, AI Copilot for ticket escalation, and seamless management, Yugaa ensures efficient customer interactions while optimizing support systems to drive profitability

24/7 AI-powered empathetic chatbot that understands intent & responds naturally.
Live Analytics to help merchants track the performance of their AI Chatbot
AI Copilot Ticketing: Efficiently manage,escalate and resolve customer inquiries
Knowledge base creation for expanding & training the knowledge of the chatbot.
Customization: Ensuring the bot window appearance aligns with your branding.

Pros

Automated customer engagement and support
Instant responses and personalized assistance
Improved customer satisfaction and streamlined operations
Increased sales conversions
Efficient customer interaction management
Reduced customer experience (CX) costs
Valuable insights for optimizing the support system
24/7 availability with AI-powered empathetic responses
Live analytics for tracking chatbot performance
Knowledge base creation for training and expanding chatbot knowledge
Customization options to align with branding
Strong data security with encryption ensuring confidentiality

Cons

Potential dependency on the chatbot for customer support, which might lead to reduced human interaction
Initial setup and training might require a significant time investment
Customization and integration could be complex for non-technical users
Live analytics and data insights might require interpretation and action by the user to be effective
May not handle all complex queries or situations, requiring human intervention