They are always very helpful if there's an issue. I was previously helped by Wendyle who was fast and assisted me without hesitation. Thank you!

YotPo support (Doner P) was really helpful in addressing some small display issues on the shopping cart. We've been using the app on another Shopify store for years and are very happy with it. So much so that we didn't hesitate to install it on our most recent Shopify Store (sister brand company). It does everything we need and easy to adjust the settings to match our brands.

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

We just installed the Yopto app for the first time and had some issues. Tech support answered our email immediately and resolved the problem. This all happened in the evening, I didn't expect after hours support, and was pleasantly surprised. Thanks John G. for the great support!

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The app works well, and I received great customer service from Doner P helping to resolve an issue with duplicate reviews when migrating my reviews from Shopify Reviews to Yotpo.

The experience with the company was great- Their customer service is amazing! We were helped by Doner P and he definitely saved the day for us. <3

Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working

Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help! Yotpo features look promising. Hope to have good experience futher.

I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself. Highly recommend. Any issues you have they will solve.

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.