Whatsy: WhatsApp Chat & Share

Develop by Shopify

Free plan available

Improve customer service & sales with WhatsApp live chat

Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

About Whatsy: WhatsApp Chat & Share

Launched Mar 22, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

WhatsApp chat & share for live chat support and social sharing to boost sales & customer support.

With our WhatsApp Chat & Customer Support you can easily show the chat button and share button on your store front. It will allow your customers to chat with your support staff directly via WhatsApp. This WhatsApp chat app allow you to add multiple chat agents & engage with auto message & Upsell to your customers during live chat. Disclaimer: WhatsApp is a registered trademark of WhatsApp LLC. Whatsy is an independent app and is not affiliated with, endorsed by, or sponsored by WhatsApp LLC.

Proactive Message - Set up auto sale trigger message to offer discounts
Boost Sales with WhatsApp Live Chat - Respond to unsure & confused customers.
No Coding Skills Required - Easiest 24/7 live chat support, add free chat now.
Add multiple agents so they can provide support on their shift timings.
Customize chat and share button colors to match your store's branding.

Pros

Improves customer service and sales by facilitating direct communication
Easy to install and use, no coding skills required
Supports multiple free chat agents, enhancing customer support capabilities
Features auto welcome messages or proactive messages to engage customers promptly
Allows visitors to quickly share information via WhatsApp
Taps into the widespread popularity and user base of WhatsApp

Cons

Limited to users who have WhatsApp, potentially excluding some customers
Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
Lacks integration with other messaging platforms, restricting multichannel support

Top Helpful Reviews

Velvara

Sep 17, 2025 on Shopify

This app is amazing! Super easy to set up and works seamlessly with my Shopify store. The WhatsApp chat integration helps me connect with customers instantly, answer their queries in real time, and build trust. I really like the customization options for the chat button to match my store branding. It also allows adding multiple agents which makes managing support so much easier. Overall, a must-have app for better customer engagement and boosting sales. Highly recommended!

D Roots Wellness

Feb 28, 2025 on Shopify

Super easy interface, very much easy to add the chat button on your Shopify website. and the best part they have excellent customer support. Big Shoutout!

Styledd by L&M

Nov 30, 2024 on Shopify

The support was great and Arya helped me in less than 10 minutes this app is definitely recommended. ⭐⭐⭐⭐⭐

HULYAH

Sep 28, 2024 on Shopify

Customer service is very good and they respond immediately. I haven't had any problems with the app yet. It would be better if there is a photo adding feature instead of an avatar.

IFYshop

Jul 26, 2024 on Shopify

very amazing . mainly its support team is very cooperative and friendly to solve the problem . really amazing . Thanks

Easivacay

Dec 04, 2023 on Shopify

Just got setup with Whatsy...setting up was a breeze! After using for a while, will return with a review on the service! For now , it's thumbs up from me!

WYNBERG LIGHTS

May 01, 2023 on Shopify

Fantastic product, free is sufficient to assist you in helping your customers have direct and instant contact with your staff and allows you to offer a faster turn around on service. I recommend this to anyone

HandynTrendy

Aug 07, 2022 on Shopify

Easy and simple to use. Frontend and backend look great. We need more apps likes this one. I will surely try other apps too.

Vida de Perro

Nov 12, 2021 on Shopify

Daniel was very attentive and solved my problem quite quickly. Im satisfied with the technical service of Whatsy.

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