Super energy by Siddharth Bhatia. Loved Interakt. Have been using it since more than 2 years now. Its great!

Great app!! Helped a lot with my WhatsApp marketing. Be it automation or marketing campaign, the app does it all. The support team is amazing. Highly recommended!!

Had a long help support with Nishant, he was very patient in explaining everything and helping me solve all pending issues. Thanks

This app provides very poor customer support. They closed my ticket without any discussion or resolution, which shows a lack of professionalism. Instead of actually solving issues, they simply mark tickets as resolved. Other merchants should be aware that if you face any problem, don’t expect timely or genuine assistance from their team. Very disappointing experience – not recommended.

We at Supersox have been using Interakt – WhatsApp Marketing and it has made a huge difference in how we connect with our customers. Abandoned cart reminders have improved our recovery rate. COD order confirmation on WhatsApp reduced returns significantly. Bulk campaign feature helps us reach customers instantly for new launches & offers. Shared team inbox keeps all customer conversations well-organized. The automation features save us time, and our customers appreciate the quick updates and personalized communication. Highly recommend this app for any Shopify store looking to grow sales through WhatsApp.

Interakt is a great WhatsApp tool for Shopify users. The automation, and support features are all on point!

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

I had a very disappointing experience with Interakt. After paying $35, I was never able to properly use the app despite following all the steps. I reached out to support several times and eventually got on a call with a member of the support team. Unfortunately, the call was unhelpful and quite rude. I was told that there was a “knowledge gap” on my side and that “we are moving in circles,” which felt very dismissive instead of solution-oriented. Despite the app not working for me, I was also told that a refund would not be possible due to company policy. Overall, this has been one of the most frustrating Shopify apps I’ve tried, and I would not recommend it.

worst customer support ever, tried connecting with them but they've created a smart bot on Interakt dashboard to fool us, they always just say we'll call back, agent will contact you, but no, I haven't received any calls or email in the last 15 days. I tried to reach them, but had no luck. Hope you guys will be aware before installing this app.

Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.