Voxi

Name: Voxi Introduction Video
Uploaded: 2025-08-16T16:15:05Z
Duration: 1 min 33 s
Description: Multilingual voice assistant for quick customer support in stores.

Voxi

Develop by Shopify

$9.99-$39.99

/ Month

Multilingual voice assistant for quick customer support in stores.

Multilingual voice assistant

Instant customer answers

Custom knowledge base

About Voxi

Launched Aug 07, 2025

Built by Shopify

Address

2035 Sunset Lake Road, Suite B-2, Newark, DE, 19702, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Add a multilingual AI voice assistant to your store for instant customer support.

Voxi adds a multilingual voice assistant to your store, helping customers get quick answers about products, orders, shipping, and returns. Merchants can upload a file or scrape their website to instantly build a custom knowledge base. The assistant speaks English and Spanish, works across devices, and responds in real time, improving customer engagement and support without any manual setup.

Let customers interact with your store using voice in English and Spanish
Easily train the assistant by uploading a file or scraping your store's content
Answer customer questions instantly about products, orders, shipping, and more

Pros

Supports multilingual interactions, specifically in English and Spanish, which caters to a broader customer base.
Allows for quick customer support by providing real-time responses about products, orders, shipping, and returns.
Easy setup for merchants as the knowledge base can be built instantly by uploading a file or scraping website content.
Cross-device compatibility ensures that the voice assistant works seamlessly on various platforms.
Enhances customer engagement and support without requiring manual setup, saving time for merchants.

Cons

Limited to only two languages, which may not support all potential customer demographics.
Relies on the accuracy of the uploaded files or scraped data, which might lead to incorrect responses if not properly managed.
No mention of integration with existing customer support systems, which might create challenges in unifying support data.