Vitals: Reviews, Bundles, AI logo

Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,199)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

CHILDnPET

Aug 15, 2024  on Shopify

What an excellent product. Vitals allows us to customise the customer experience, making us more money and giving the customer better deals and easier purchases.

galorase

Aug 14, 2024  on Shopify

There's a lot of nice features and the customer support is quick to solve problems. The designs look great too, and high quality.

your trendy

Aug 13, 2024  on Shopify

I've been using the Vitals app for Shopify for a few months now, and I have to say, the support team has been exceptional! Whenever I've encountered an issue or had a question about how to make the most of the app's features, the support staff have been incredibly responsive and helpful. Not only do they respond quickly, but their attention to detail and willingness to go the extra mile to resolve my issues really stands out. They offer clear explanations and even provide screenshots or guides that make implementing their solutions a breeze. The professionalism and knowledge of the Vitals support team has truly enhanced my experience with the app, ensuring that I'm able to utilize its full potential to boost my store's performance. It's rare to find a support team that is this committed to customer satisfaction. I highly recommend Vitals not just for its features, but for the top-notch support that comes with it! Thank you, Vitals team, for your outstanding support!

Glimt belysning

Aug 13, 2024  on Shopify

Vitals is a really good app and the best part is the service. I've had some issues (based on me being untechnical) and the support helped me so fast I almost thought they don't have anything else to do than support me. They solved the problem fast and easy and learned me how to do next time. They are both professional and very caring. Also, the app is really simple to use.

Aurealis

Aug 13, 2024  on Shopify

Great app, for a convenient price you have a lot of apps that otherwise would cost hundreds of dollars. The assistance is also very rapid. In minutes you get an answer and changes done by them. Kliphord D. was great in solving my problem. Thanks

My Neo Market

Aug 12, 2024  on Shopify

Tiene absolutamente de todo y es muy fácil de usar. Definitivamente un must en las tiendas en linea

Deep Sleeps

Aug 12, 2024  on Shopify

I have been using Vitals for 24 hours and I'm absolutely blown away by the sheer number of features it offers. The customer service is also fantastic, they reply in minutes and have helped me solve multiple queries in no time.

Shop Davinci

Aug 10, 2024  on Shopify

Great app, has everything you want. Some feedback: Please fix that all apps can be translated. Great support too!

Beautify HQ

Aug 09, 2024  on Shopify

This app is the best!! You can do so much with this one app compared to installing multiple apps to do the same thing which can slow down yur website. I love it!

ThrYve Boutique

Aug 09, 2024  on Shopify

Great app. does so many things and superb customer service to answer qustions and help with everything.

Stuff We Like

Aug 09, 2024  on Shopify

it has things that I didn't even think about. it's very nice to have an app that automates a lot of things.

Tectum Shop

Aug 07, 2024  on Shopify

I was looking for some help regarding the alignment of the apps. John Seth was super quick with the replies and helped me solve my problem really fast and efficiently. Thanks once again for helping!

CAPTURE SCENE

Aug 06, 2024  on Shopify

The support I get from Vitals is second to none. They are prompt and willing to help with all my questions and the guidance is always easy to understand. Thanks Vitals

Ranecone

Aug 06, 2024  on Shopify

It's been very helpful for a beginner like myself and it's well worth the monthly price. Customer service is also quick and good.

Jamila Lab

Aug 06, 2024  on Shopify

Excellent customer service, solving any issues and app itself contains all you need. Essential for store

Varci

Aug 05, 2024  on Shopify

Tanto el soporte como la aplicación son magnánimos, me permite ahorrar hasta 200 dólares mensuales en todas las funciones que tiene.

Nuveva Beauty

Aug 05, 2024  on Shopify

Gary was very helpful and the response is very quick. They did everything for me in seconds. I reccomend!

TECKNOVA

Aug 05, 2024  on Shopify

Great app with lots of options to make to store more professional and easy to set up. In addition, they have really friendly and quick support that solves all problems and doubts that may arise. Very happy with Vitals!!

Print Pal Club

Aug 05, 2024  on Shopify

I have had a very smooth interaction with this application with the help of John Seth S. who has been my go-to person for any complication I may have within the application, will be highly recommended to my peers.

The Travel Basement

Aug 05, 2024  on Shopify

I messaged and spoke to John asking for assistance removing a pop up. John was extrememly prompt in providing me the information i needed and i was able to fix my issue straight away. Very happy with his service today!

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