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Vitals: Reviews, Bundles, AI logo

Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,726)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Galaxy Natural & Artificial Professional Flavours

Jan 20, 2025  on Shopify

App wont work if you want say Buy 2 get 1 free, you cant list variants such as flavours, you'd have to have all the same! Support comes back to you if your desperate for answers about every 1-2 hours. For £30 look about before getting this!

Avello

Jan 18, 2025  on Shopify

Initially you might think that the widgets are not that customizable, but that couldn't be farther from the truth. My support agent Jed is a true coding wizard and was able to make the widgets look exactly the way I wanted in about 10 minutes, even on a Sunday night. Never experienced support on this level. Thank you!

Passion Félins

Jan 17, 2025  on Shopify

Comme vous le dites vous-même marketing tout-en-un, c'est génial et cela nous facilite grandement la vie.

GoPaw

Jan 14, 2025  on Shopify

Incredibly fast to answer, always professional and they'll make custom changes for you right there on the spot. Love their team - keep up the good work guys!

Your Hype Haven

Jan 13, 2025  on Shopify

Vitals has so many apps inside of it that could be game changers. To be honest, I'm new to this so I have only tried a handful of them, but so far they are fabulous!! I'm interested in using more of the products for sure! I just have to figure out how to do it! They do offer support for those though so I look forward to diving even deeper into my settings etc to make my store even more efficient and easy to manage. Thanks Vitals!

CRUCIFIX

Jan 12, 2025  on Shopify

This App is an absolute MUST!!! Our store has seen such incredible growth since adding Vitals I can't even imagine running without it! So many options, reasonable price, great customer service.

stylishhomedecor2024.com

Jan 10, 2025  on Shopify

I'm so upset why I didn't know about vital app before if anyone runs Shopify store then it's the bigist mistake not to install a vital app The vital app is supre duper excelent ,great functionality and works very well I would say east or west ,vital is the best!

FeraFinds

Jan 09, 2025  on Shopify

A great plus for your website. A broad selection of useful apps. Also the service is very quick, clear and good.

Banshii

Jan 08, 2025  on Shopify

Has everything you could need. Would require about 20 other additional paid apps combined to do everything Vitals can do. $30.00 Very Justified.

Roam & Rooted

Jan 08, 2025  on Shopify

Jed responded within seconds of my enquiry. He was very patient and addressed all my requests. Couldnt be happier!

Gleamco

Jan 06, 2025  on Shopify

Its very easy to write reviews and with and watch what your customers are doing on your website. The Support answers very fast and is very helpful.

VERGE

Jan 05, 2025  on Shopify

We are enjoying using Vitals. We are not using all the available Apps but are happy with the ones we are using. Also, great and accessible customer support which is always a good sign. Thanks Team.

SmartTravel Pro

Jan 05, 2025  on Shopify

customer support available 24/7 and extremely effective, and the app itself is just gem, they do it all ,and do it GOOD

Ignition Speed Shop

Dec 25, 2024  on Shopify

We have been very pleased with the diversity of offerings through Vitals. If we had one recommendation for enhancement, it would be to the bundling features. We ran into placement issues that made one of our bundle offerings difficult for customers to locate and take advantage of during Black Friday/ Cyber Monday. We continue to experiment with offerings and are pleased with the app as a whole.

The Finest Necessities

Dec 23, 2024  on Shopify

Vitals has greatly helped me understand whatever the hell I've been doing because I don't really understand it completely like that. BUT vitals has made the job a lot easier to maneuver around and go about it. So for that reason, I thank you, and you can have all 5 of my stars fr. (oooo you want to give me a free subscription for a year now ooooo you love me oooooo)

Volo

Dec 21, 2024  on Shopify

Great app, gives you unlimited apps, customer support was super nice, Miriam G really boosted my site. Thanks .

Fox Valley Candle Studio

Dec 17, 2024  on Shopify

Installed the app today. It does a great job of walking you through initial setup. I was concerned that with 40 tools, it would be a giant mishmash of settings, etc. But this was not so. It is very well organized. One surprise was that the 30 day free trial is not the default. It's only 7 days to start with. You have to setup and enable some of the tools to earn the full 30 days. At first, I was annoyed, but then I saw how well they guide you through this, making it easy to take the steps and earn the extra time. This approach was highly effective in helping me to get immediate benefit from it. Now I'm completely satisfied and happy with Vitals. While setting it up, there was one thing I thought could be done better. I reached out to them and they had a solution in about 30 minutes. I was completely blown away by their responsiveness. I am a very happy customer. I could not have wished for a better Day One experience.

MariGold

Dec 13, 2024  on Shopify

I used Vitals during Black Friday to manage promotions on my Shopify store, particularly for "Buy One, Get One" (BOGO) deals, and the experience was frustrating. Despite setting up my promotions correctly, the app caused significant pricing inconsistencies that confused my customers. Vitals was the only app I used for these promotions, so it’s evident the issue stemmed from how Vitals’ discount logic interacted with Shopify’s built-in system. This conflict created discrepancies, leaving customers unsure about final pricing and damaging their trust in my store. What made the situation worse was the support team’s response. They shared redundant screenshots from before the app was uninstalled, failing to address the core issue or provide a resolution. An app designed to simplify promotions should not cause more problems than it solves. I cannot recommend Vitals for managing discounts or promotions unless they address these flaws. If you value customer trust and smooth operations, consider alternatives.

Razzle and Rose

Dec 12, 2024  on Shopify

Like 50 apps in one.. well worth the money and I dont know what i would do without it! The best part is the super responsive, quick and helpful customer service. I had a couple of issues where I couldn’t figure out why some things weren’t showing up and they sorted it out within minutes. Highly recommend!

Pandur

Dec 08, 2024  on Shopify

Fast answer and service delivery. Great all-in-one app that you need for your store to make it just on point for anything that you want to sell/resell. Vitals did a good job making this app. Recommended 100%

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