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Vitals: Reviews, Bundles, AI logo

Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,335)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Lash Glow

Sep 24, 2024  on Shopify

Includes so many usefull apps all in one app, for a great price. Customer service is exceptional. Always responds within a few minutes and are very friendly.

HERMANS STORE

Sep 24, 2024  on Shopify

App magnifica, tantissime funzioni per un prezzo bassissimo. Assistenza in chat risponde immediatamente, SUPER CONSIGLIATA!!

Auralias

Sep 23, 2024  on Shopify

Gary was absolutely fantastic! He quickly identified and solved the issues on my website with expertise and professionalism. His communication was clear, and he went above and beyond to ensure everything was running smoothly. I highly recommend Gary for any website-related support—he truly made the process stress-free and efficient. Thanks again, Gary!

RIDGECOVER

Sep 20, 2024  on Shopify

Vitals is a game-changer for any e-commerce business. It offers so much value for such a low price. It's amazing! It has streamlined my operations, boosted my sales, and the most important, Vitals improved the overall customer experience on my site.

Aega Essentials

Sep 17, 2024  on Shopify

Vitals is an incredible app!! The amount of of applications you get is insane and it is literally all you need when starting and running a store! And the customer support is even better to be honest. The guys are so friendly and helpful. Couldn't ask for anything more. The the that helped me was John S. Such a good guy and so insightful. Really appreciate this app! I highly highly recommend !

Modest Ones

Sep 17, 2024  on Shopify

I had issues with the website, Kliphord from the vitals support team helped me a lot. overall amazing service!

yaraji

Sep 16, 2024  on Shopify

John from support is phenomenal! He transformed my website to perfection, nailing every detail, like adding margins to stars and tweaking fonts with lightning speed and precision. His clear communication made me feel truly valued. John didn't just meet my expectations; he blew them away! If you're fortunate enough to work with him, know you're in the best hands possible. Thank you, John, for an extraordinary experience!

ARC Of SWEDEN

Sep 16, 2024  on Shopify

Great service and very fast. I am impressed by the apps features and most of all the customer service, wow!

PawPals.dk

Sep 15, 2024  on Shopify

Incredible app! It boosts conversions, trust, and much more. Best of all, they offer fast and amazing customer service! Rediculos how much value you get from this app!

Ohana Sunshine

Sep 12, 2024  on Shopify

Amazing apps. this is by far the best apps i ever use. the support from vitals is also great. highly recommended.

Drakmore Dice

Sep 11, 2024  on Shopify

Jed D. is a legend! He had great understanding despite my issues being very specific. He listened to all of my requests and didn't just provide multiple solutions but edited a piece of code himself on my behalf and fixed my issue in seconds. I highly recommend the app and the support team!

PODS Play

Sep 11, 2024  on Shopify

This app and the fast service through chat sets these guys apart from the rest. Never stop your chat function, it's so much quicker than emails and ultimately saves every one time. Chat support are always fantastic, the only limiting thing is the Shopify theme, now time to tackle their support....

Gleambelle

Sep 09, 2024  on Shopify

This is an on the go, all in one app. You will get almost everything you needed for your store from this single app. And also great support , for all your personalized queries and all. Absolutely a must go if you are a beginner.

STYLARIA

Sep 08, 2024  on Shopify

This app is incredibly useful, offering support for over 40 apps. The best part is their support team, which is available 24/7 to assist you.

Moboody

Sep 08, 2024  on Shopify

Merci à John du support d'assistance de vitals. Une assistance très rapide convivial et très utile

Kalitera

Sep 08, 2024  on Shopify

Vitals has been incredibly useful, it eliminates the need for having multiple different apps for your store and allows you to get basically everything you need in just a single app. The live support is also really quick and helpful!

My Store

Sep 08, 2024  on Shopify

Vitals has everything and super user friendly. It easy to navigate for a beginner like myself, if there is something I am unclear about, real person customer service is right there to help. Highly recommended using vitals to get yourself setup !

WoHo Wolf

Sep 07, 2024  on Shopify

The app support is great and these guys always go out of their way to help resolve any issues. And always in a reasonable time frame.

Vitrine Plaza

Sep 07, 2024  on Shopify

I had an excellent customer service by Zeus R. to set up my store with Vitals. I really appreciate it.

Unglaz

Sep 07, 2024  on Shopify

As a company, we’ve had an ongoing issue with the Vitals app. Even though we removed the app before the trial period ended and never used it, we’ve been charged for months. After contacting Shopify, they explained that stopping the charges from this app can be difficult and recommended reaching out to Vitals directly, as payments are managed through a third-party system. They also mentioned that we should contact them again if the issue isn’t resolved with Vitals. We would appreciate it if you could help us resolve this by providing a full refund and confirming the cancellation of the subscription. If this can’t be resolved, we’ll need to explore other options, including legal counsel, but we’re hopeful it won’t come to that. Thank you for your understanding and assistance.

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