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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,199)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Drakmore Dice

Sep 11, 2024  on Shopify

Jed D. is a legend! He had great understanding despite my issues being very specific. He listened to all of my requests and didn't just provide multiple solutions but edited a piece of code himself on my behalf and fixed my issue in seconds. I highly recommend the app and the support team!

PODS Play

Sep 11, 2024  on Shopify

This app and the fast service through chat sets these guys apart from the rest. Never stop your chat function, it's so much quicker than emails and ultimately saves every one time. Chat support are always fantastic, the only limiting thing is the Shopify theme, now time to tackle their support....

Gleambelle

Sep 09, 2024  on Shopify

This is an on the go, all in one app. You will get almost everything you needed for your store from this single app. And also great support , for all your personalized queries and all. Absolutely a must go if you are a beginner.

STYLARIA

Sep 08, 2024  on Shopify

This app is incredibly useful, offering support for over 40 apps. The best part is their support team, which is available 24/7 to assist you.

Moboody

Sep 08, 2024  on Shopify

Merci à John du support d'assistance de vitals. Une assistance très rapide convivial et très utile

Kalitera

Sep 08, 2024  on Shopify

Vitals has been incredibly useful, it eliminates the need for having multiple different apps for your store and allows you to get basically everything you need in just a single app. The live support is also really quick and helpful!

My Store

Sep 08, 2024  on Shopify

Vitals has everything and super user friendly. It easy to navigate for a beginner like myself, if there is something I am unclear about, real person customer service is right there to help. Highly recommended using vitals to get yourself setup !

WoHo Wolf

Sep 07, 2024  on Shopify

The app support is great and these guys always go out of their way to help resolve any issues. And always in a reasonable time frame.

Vitrine Plaza

Sep 07, 2024  on Shopify

I had an excellent customer service by Zeus R. to set up my store with Vitals. I really appreciate it.

Unglaz

Sep 07, 2024  on Shopify

As a company, we’ve had an ongoing issue with the Vitals app. Even though we removed the app before the trial period ended and never used it, we’ve been charged for months. After contacting Shopify, they explained that stopping the charges from this app can be difficult and recommended reaching out to Vitals directly, as payments are managed through a third-party system. They also mentioned that we should contact them again if the issue isn’t resolved with Vitals. We would appreciate it if you could help us resolve this by providing a full refund and confirming the cancellation of the subscription. If this can’t be resolved, we’ll need to explore other options, including legal counsel, but we’re hopeful it won’t come to that. Thank you for your understanding and assistance.

Crontiq

Sep 07, 2024  on Shopify

Best app in Shopify, one purchase and you got all the upsells, emails, automation, design, scarcity, urgency, pop out, gift, offer, promotion. ALL IN ONE PLACE. Excellent support as well, they are able to reply swiftly and provide any customizable changes to your store by helping you and guiding you towards it. One payment, and you got it all. If you separately purchase all the function through all the other apps, you're at least spending more than 500$ just to set up a store, but with vital? Just a fraction of it. I've been using vital as my go to app each store, it's been working extremely well, best app and service on Shopify.

Pure Peptide Labs

Sep 06, 2024  on Shopify

Absolutely amazing! They have everything you need to run the perfect shopify store. Also, the customer service is amazing as well!

Glowing Gadgets

Sep 06, 2024  on Shopify

I love this app, it's super convenient and has all of the essential features for your Shopify store all in one. It is also priced very reasonably. If I were to get these features from individual apps, it would cost me quadruple what vitals currently costs. Customer service are also also super helpful and they offer very quick response times.

Elavona

Sep 06, 2024  on Shopify

Great app, but the support team is even better! They provide immediate assistance, and I want to give a special thanks to Kliphord for his help today. He was incredibly patient and helpful throughout the process.

HappyStore

Sep 05, 2024  on Shopify

I contacted Vitals Support today about a technical problem that occurred during the installation of Vitals. The support employee tried to solve the problem, but I have now noticed that the employee's intervention has caused even more problems. Now I wanted to contact Live Support again, but the function has been deactivated for me for several hours. I am now on my own with my problems without an option for help, only mail support, but that hardly helps me here.

AZZURRA

Sep 05, 2024  on Shopify

Easily the best reviews and marketing app. Kliphord specifically has been a great help to me and my store. He's helped me out on numerous occasions and solved my problems in under 5 minutes both times. Easy 5 stars for the team at vitals.

Pawzies

Sep 04, 2024  on Shopify

Great App, saves alot on costs. The features are highly efficient and you get to choose from 40 or more apps. Love it!

Ride World

Sep 04, 2024  on Shopify

Thanks to Vitals, - very useful app, for store setup and most of managing processes. Maybe for more I have to find a guide how to use Vitals better.

Vytazen

Sep 04, 2024  on Shopify

Good so far! I think if they had a subscription widget I'd not need to use any other app. They're support was super fast and did a great job.

All Best Beauty

Sep 04, 2024  on Shopify

The customer service is speedy. The problem was solved in minutes. So far so good. Thank you Kliphord D.

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