Vitals: Reviews, Bundles, AI logo

Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,199)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

SmartTravel Pro

Jan 05, 2025  on Shopify

customer support available 24/7 and extremely effective, and the app itself is just gem, they do it all ,and do it GOOD

Ignition Speed Shop

Dec 25, 2024  on Shopify

We have been very pleased with the diversity of offerings through Vitals. If we had one recommendation for enhancement, it would be to the bundling features. We ran into placement issues that made one of our bundle offerings difficult for customers to locate and take advantage of during Black Friday/ Cyber Monday. We continue to experiment with offerings and are pleased with the app as a whole.

The Finest Necessities

Dec 23, 2024  on Shopify

Vitals has greatly helped me understand whatever the hell I've been doing because I don't really understand it completely like that. BUT vitals has made the job a lot easier to maneuver around and go about it. So for that reason, I thank you, and you can have all 5 of my stars fr. (oooo you want to give me a free subscription for a year now ooooo you love me oooooo)

Volo

Dec 21, 2024  on Shopify

Great app, gives you unlimited apps, customer support was super nice, Miriam G really boosted my site. Thanks .

Fox Valley Candle Studio

Dec 17, 2024  on Shopify

Installed the app today. It does a great job of walking you through initial setup. I was concerned that with 40 tools, it would be a giant mishmash of settings, etc. But this was not so. It is very well organized. One surprise was that the 30 day free trial is not the default. It's only 7 days to start with. You have to setup and enable some of the tools to earn the full 30 days. At first, I was annoyed, but then I saw how well they guide you through this, making it easy to take the steps and earn the extra time. This approach was highly effective in helping me to get immediate benefit from it. Now I'm completely satisfied and happy with Vitals. While setting it up, there was one thing I thought could be done better. I reached out to them and they had a solution in about 30 minutes. I was completely blown away by their responsiveness. I am a very happy customer. I could not have wished for a better Day One experience.

MariGold

Dec 13, 2024  on Shopify

I used Vitals during Black Friday to manage promotions on my Shopify store, particularly for "Buy One, Get One" (BOGO) deals, and the experience was frustrating. Despite setting up my promotions correctly, the app caused significant pricing inconsistencies that confused my customers. Vitals was the only app I used for these promotions, so it’s evident the issue stemmed from how Vitals’ discount logic interacted with Shopify’s built-in system. This conflict created discrepancies, leaving customers unsure about final pricing and damaging their trust in my store. What made the situation worse was the support team’s response. They shared redundant screenshots from before the app was uninstalled, failing to address the core issue or provide a resolution. An app designed to simplify promotions should not cause more problems than it solves. I cannot recommend Vitals for managing discounts or promotions unless they address these flaws. If you value customer trust and smooth operations, consider alternatives.

Razzle and Rose

Dec 12, 2024  on Shopify

Like 50 apps in one.. well worth the money and I dont know what i would do without it! The best part is the super responsive, quick and helpful customer service. I had a couple of issues where I couldn’t figure out why some things weren’t showing up and they sorted it out within minutes. Highly recommend!

Pandur

Dec 08, 2024  on Shopify

Fast answer and service delivery. Great all-in-one app that you need for your store to make it just on point for anything that you want to sell/resell. Vitals did a good job making this app. Recommended 100%

BadAss Jack's Custom Gifts

Dec 07, 2024  on Shopify

I can't see all these 5 stars. (1) Why on earth would any lead capture app give up the code to a fake email rather than deliver the code by email. That's the entire point of it. (2) If you use spin the wheel, all you have to do is click the page and it will go away. So, the decline statement is useless. Usage charges will break the bank. Every app promises conversions until you ask them about it. If every app produced those conversions we'd all have 100% conversion would we not? The sale timer is cool, but plenty of those out there. The star reviews are cool, but again, plenty of those. Usage charges & codes given for fake emails that clutter up your lists are the two biggest drawbacks.

Original Garage Moto

Dec 02, 2024  on Shopify

As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable. During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most. If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.

AGC

Nov 29, 2024  on Shopify

I can't believe how many amazing apps Vitals has to offer in this bundle. I honestly don't know how I didn't discover this app earlier. I would have saved so much time and energy had I just installed this app, rather than the dozen or so different apps I had installed. At least I can delete all the other apps I will never use again because the apps in Vitals are so much better than anything else I had.

UNIVIEW369

Nov 28, 2024  on Shopify

I'm extra motivated to get my website up and running because of the tasks to achieve a 1 month free trial!! Thank you!

LUVORY™

Nov 25, 2024  on Shopify

Amazing app, full of functionalities that helps business and makes life easier! Support is also very quick to respond and very helpful. Great experience so far!

Daring Dutch Designers

Nov 23, 2024  on Shopify

I started using this app for my new webshop. The staff of Vitals has been super friendly and very quick with their help and responses. Would recommend!!

Glamora®

Nov 20, 2024  on Shopify

Vitals is the absolute best of the best for so many features all in one place! I have the pleasure of recommending this app to everyone looking for convenience and stress-free operation.

RealRenew Labs

Nov 16, 2024  on Shopify

Absolutely the most complete app. Everything you need in one app and with many features on each app in it. Easily customizable.

Vesray

Nov 15, 2024  on Shopify

Very easy to setup. Costumer service is kind and fast to help. I like the upsell builder a lot, but also Visitor Replays is a win. Highly recommend it!

VintageCB750

Nov 12, 2024  on Shopify

I reached out to support for help and Miriam replied within the hour. She was very helpful, going above and beyond by making a custom change to my theme to better integrate with their app. I use around 10 different apps in this bundle. Highly recommend!

Kodu Homes

Nov 11, 2024  on Shopify

This app has it all. I am a HUGE fan of the fact that it has all the features you need to get your store up and going without having to add every app individually and ruin how fast your site loads. It is very user-friendly, pretty customizable and provides immense value with its EXTREMELY long free trial! There is lots of bang for your buck in this app and I have been looking for something like this for months. Highly recommend to newbies and vets of all kind. 10/10 vitals. Way to go!

Belly Belt

Nov 11, 2024  on Shopify

Compleet, overzichtelijk en echt alles in 1. Geen 20 losse apps met verschillende abonnementen en alles in 1 stijl/thema

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