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Vitals: Reviews, Bundles & 40+ logo

Customer reviews: Vitals: Reviews, Bundles & 40+

Develop by Shopify

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,545)

Overall rating
4.9

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

LITVA'S Jewelry

Dec 23, 2025  on Shopify

John Paul is probably the BEST support agent I have dealt with!!! Super fast response, resolved my issue within minutes... saw one more thing I needed adjusted and BOOM done! So thankful for his help! My Related Products and Recently Viewed Products look amazing now!

Greycord Beauty

Dec 21, 2025  on Shopify

Vitals has been exceptional for me. It helped me convert customers and made upgrading my business easy. They always answered my questions quickly within the hour or right away. The team at vital have been great to me and i recommend them to e commerce owners at all levels.

RE LUMI Beauty

Dec 18, 2025  on Shopify

Fantastic support — fast and thoughtful. The Vitals team helped us fine-tune our cart and review display quickly and precisely. Super responsive, clear guidance, and everything was implemented exactly as requested. Really appreciate the hands-on support!

Geoffrey Siu Art LLC

Dec 18, 2025  on Shopify

Truly lives up to the name. There are so many features in the app that we love, like the Back in Stock and Bundle features. I like that you can customize where you see alerts so you choose where messages pop up. I do wish you could customize the widgets themselves a bit more, but most work just fine. Customer service is also great!

Fugitivo

Dec 17, 2025  on Shopify

Muy buena atención cuando uno necesita hacer cambios o modificaciones que la app no puede por defecto, se adapta muy bien a las necesidades. Faltan algunas cosas por mejorar, pero en general es una excelente aplicación y muy buena respuesta de los ejecutivos.

Sloth Hiking Club

Dec 08, 2025  on Shopify

John Seth was extremely helpful in my request. Their support responded to my request instantly too. Highly recommend Vitals.

Nekelon

Dec 03, 2025  on Shopify

I’ve been using Vitals for my store and the experience has been excellent. The app is powerful, fast, and packed with features that genuinely help increase conversions. A special shout-out to the support team — they respond quickly and always go the extra mile. Jed helped me today and resolved my issue in minutes. Truly outstanding service! Highly recommended for any Shopify store.

PicoPets

Dec 03, 2025  on Shopify

Pleased with the functionality of the app so far! It has a lot of great features. There are some things that I hope they add in the future, such as titles for product reviews. Otherwise, they have had great customer support. They are very quick to reply and solve any issues you may have.

Brew Bar Coffee

Dec 03, 2025  on Shopify

Kliphord D helped me with no hesitation or time wasted to get my email marketing back on track! Couldn't recommend this app enough. The support is always friendly and ready to help!

Ketush

Nov 26, 2025  on Shopify

Buenísima la App, tiene muchas apps dentro que son muy útiles. La atención al cliente 10/10. me solucionaron un problema que para mi estaba muy difícil, en menos de 5 minutos. Miriam G. fue la que me ayudo.

Fantasie-Schmiede

Nov 23, 2025  on Shopify

This app can do kinda everything for you. You dont need other apps because this app has over 40+ functions. >And the support is awesome too!!

La Carriva

Nov 22, 2025  on Shopify

Kliphord guided me on how to convert currencies based on location, and it worked smoothly. Also, they responded really fast, I liked that. 5/5

The Vine Online

Nov 21, 2025  on Shopify

The truth is that I really liked the app in many ways, but I had to uninstall it because of the most important issues. The customization sections fall short and have errors. Very simple functions, like adding a product at the end in an upsell, aren’t available; you can only do it by forcing discounts or free products. I think they offer many features, but a lot of them are unnecessary and not really useful for generating sales and making money.

zero2cart

Nov 13, 2025  on Shopify

I had an outstanding experience with Kliphord D. He went above and beyond to help me resolve my issue quickly and efficiently. He was patient, knowledgeable, and genuinely cared about making sure everything was sorted out. It’s rare to find such friendly and professional support - I really appreciate his help and the great service overall.

HEVO

Nov 13, 2025  on Shopify

This app will save your both money and time. Basically most functions you need without having to use 10 separate apps for $29 each. 10/10!!

Mesa Bellezza

Nov 12, 2025  on Shopify

So far so good! I was having issues with the currency converter, Jed D. was able to assist me fast, and professionally. 6/5.

ColeccionMontecarlo

Nov 08, 2025  on Shopify

bastante rapida la ayuda y bien acomodada , gracias en especial a Jhon Paul B. que ha sido de gran ayuda y la aplicacion me va muy bien para mi tienda, recomendada 100%

CSA Products

Nov 08, 2025  on Shopify

I had some questions about one of the vital app setup where I have reached them thru customer service. The chat support person was friendly, professional and quick with the response. I been looking for the mistakes since last 20 minutes but the support only took few minutes and came up with the solution for the problem. Very satisfied with the app and the customer service!

Strive Nutrition

Nov 05, 2025  on Shopify

Great app with multiple solutions. The support team responds quickly to minor configuration issues. Highly recommended.

Onix Arena

Nov 04, 2025  on Shopify

I can definately suggest this app,cause you can have all features in one app and customer service is very helpful and giving you all support in moment.

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