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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,336)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Brytly

Jul 16, 2024  on Shopify

I am very happy with the support I received from the team at Vitals. I had a question about how to do something in the Reviews app and I was responded to quickly and was given the exact information I needed and was able to finish my project right away. Thank you so much Vitals Team!

districtoasis

Jul 16, 2024  on Shopify

A must-have app for every store owner. Amazing customer support, useful apps. Basically, you have all you need in one place.

The Trend Portal

Jul 15, 2024  on Shopify

So far this is my all-in-one app that I'm going to be using from now on. You get so many apps and features for a great price and they all work together so well.

Art With Lauren

Jul 15, 2024  on Shopify

We tried a few review apps -- Judge.me, Loox, Fera -- and Vitals won out. You have control over your reviews, the pricing model is reasonable for what you get, the widgets are quick + look great, and Vitals support has been great. Shoutout to Juan for quickly solving a few quick UX fixes for us. Keep up the great work, team!

INKLY

Jul 15, 2024  on Shopify

Kliphord was amazing! He didn't just fix my issue quickly, but also customized the widgets exactly how I wanted with some special code for my store. He really cares about his customers. Thanks a lot, Kliphord !

BELIEVV

Jul 15, 2024  on Shopify

I'm truly impressed with the Vitals app that I use for my online store. It offers numerous opportunities to enhance my site and make it look more professional. What I love most is the exceptional quality of customer service. Whenever I've needed assistance, the team has been incredibly responsive and helpful. I highly recommend Vitals to anyone looking for a comprehensive solution and top-notch customer support for their online store.

Dorsia

Jul 15, 2024  on Shopify

John Paul B. helped me when I was having a hard time navigating certain issues. He is patient and guided me step by step on how to resolve them.

Cleansmart

Jul 13, 2024  on Shopify

I have been using Vitals for approximately one year now. I love the app and it has helped my sales increase. It is very easy to use and has one of the best support systems around. Thanks so much

Prize-Wear Jewelry

Jul 11, 2024  on Shopify

Started using this app about a week ago. Its so useful, convenient and cost saving, having essential apps in one place. Its also been really easy to use.

Noralisa

Jul 10, 2024  on Shopify

Très simple, rapide et efficace j'adore, j'ai importé des avis à mes produits sans aucune difficultés merci de nous faciliter la vie

NotebookGsm

Jul 10, 2024  on Shopify

I’ve been using Vitals for a few months now, and I am absolutely thrilled with the results. This app is a powerhouse, combining multiple functionalities into one seamless tool, making it incredibly convenient and efficient for managing my Shopify store.

Negrea.shop

Jul 10, 2024  on Shopify

Everything you need in one app. And the team support is fast and prompt to help with any issue you have

numiTHERA

Jul 10, 2024  on Shopify

Great apps that are easy to add to your store. Also I love the fast and helpful customer support team.

Artful Frames

Jul 08, 2024  on Shopify

Not only is the app worth every penny, but if you have any questions the support is almost always available. For me that is huge.

Victory Grips

Jul 08, 2024  on Shopify

The support is excellent. I have never worked with people so quick to respond and deliver. They were able to make the transition from one review app to theirs seemless. The app itself has a ton of functional value. A great addition to improve the functionality and conversion rate for your Shopify store.

Haircules

Jul 08, 2024  on Shopify

Amazing customer support. We had a couple of design request so that the widgets could match our theme design and John was very attentive, fast and patient with us. He did exactly what we needed. We'll continue to use this app not only because it does what it supposed to do but also because of the incredible support team. Thank you John!

Hivebud

Jul 08, 2024  on Shopify

Vitals is a game-changer for Shopify store owners! This all-in-one app has streamlined our operations by integrating over 40 features, from upsells to reviews, into a single platform. It's incredibly user-friendly and has significantly boosted our store’s performance. The support team is responsive and helpful, making it an essential tool for any Shopify business. Highly recommend!

Golf1rst

Jul 07, 2024  on Shopify

This is one of the best apps I could ask for when starting up a store and running a store long term. There are so many useful apps to take advantage of to help you decide what works best on your website and any website in particular. The reviews app I like, the bundles app I like. And more

Stereo lamp

Jul 06, 2024  on Shopify

Great app, very easy to use I love the work they put in, please guys try this app you wont regret a thing, very easy to navigate, amazing futures, although I wish they had some free future, you can use without subscription, great app all the same

Venera

Jul 04, 2024  on Shopify

Excellent customer service. Magaly is top notch, she needs a raise. I needed help with a CSV file and she edited it for me with the product_handle I gave her. She did it so fast too which was impressive. Overall 10/10

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