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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,866)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Notcoy

Jun 26, 2025  on Shopify

The UI of the app is very intuitive. The embeds work really fast, and the support is quick and very helpful!

Linenly

Jun 23, 2025  on Shopify

The team was incredibly helpful and responded very efficiently whenever I had questions. Their customer service is top-notch, and they made the setup process smooth and hassle-free. Highly recommend this app!

Vidaan Jewels

Jun 18, 2025  on Shopify

The app is seamless and a must have for all businesses. downloaded the app on shopify and scheduled a zoom call with the team and Surya guided me through the whole process and helped me understand what will work for my brand.

MCINDOE DESIGN

Jun 18, 2025  on Shopify

This app has really helped my AOV which I was struggling with before and I only installed it a couple of weeks ago. I had some questions about the app and Febin was super helpful and got my request sorted in under 24 hours on a call. The widget customization also makes it easy for the add-ons to blend in with your store design.

body helix

Jun 16, 2025  on Shopify

Great customer support! I needed help getting all of my settings just right. They walked me through it step by step and got everything where I want it and running smoothly. Can't wait to add the DealEasy app to go with it for my tiered discounts. Thanks, Logbase!

Kiggle

Jun 16, 2025  on Shopify

Amazing app Easy to setup Easy to create campaigns Customer support is really amazing Thanks to Trissha, Siddharh we were able to fix some issues with our campaigns

The Scoin Shop

Jun 12, 2025  on Shopify

Enjoying this app, many different upsell options and the support is very helpful and quick. Clean, easy interface on the backend and good walk through videos, I wish more apps made these to show functionality and use cases. Thanks Mani for your assistance!

Thirty Six Knots

Jun 12, 2025  on Shopify

We’ve had a great experience working with Selleasy, especially with Suriyaa, who went above and beyond to help us customize the add-ons to fit our needs perfectly. Their support was prompt, clear, and highly effective. Highly recommend both the app and the team behind it!

GALXBOY

Jun 12, 2025  on Shopify

Surya was very helpful and easy to understand. Updated us to the latest version so we can test and trial.

ULLENBOOM Baby

Jun 11, 2025  on Shopify

Ich habe sie zwar gerade erst installiert, bin aber mit dem anfänglichen Support sehr zufrieden. Haben innerhalb weniger Minuten helfen können.

KOSAE

Jun 10, 2025  on Shopify

Great customer service! I had issues setting up the app and was able to schedule a call the next day. Boomika was able to solve everything and implement all my requests immediately. Thank you!!!

Pássaro

Jun 10, 2025  on Shopify

The app is great if you want recommend products for your customer on the product page, payment page, etc. The customer service is algo great, they offer video calls to help you as well which is amazing!

WAYFINDER

Jun 06, 2025  on Shopify

Selleasy is hands down one of the best Shopify apps I’ve used. The interface is intuitive, the setup process is clearly guided, and the upsell tools work beautifully right out of the gate. During setup, I had some visual customization requests to match my store theme better, and scheduling a Zoom call was easy. I had the pleasure of working with Trissha, who was incredibly knowledgeable, helpful, and efficient. She noticed I had an older version of the app from a prior install, helped update it automatically, and even offered to re-create my upsell offers. The new version is even better, and most design edits can now be done directly in the app without any coding. The pricing model is fair and scales with order volume, making it both accessible and cost-effective. Between the product performance, ease of use, and exceptional customer support, this app sets the gold standard. Other developers should take note. This is how it’s done. Well done, team!

Smelly Men

Jun 05, 2025  on Shopify

Just started using it and needed some assistance with set up - the team helped me out straight away and fixed my issues quickly. Very impressed with support.

Athena Gaia

Jun 03, 2025  on Shopify

So far this is a fantastic app that is easy to install and customize. I had one theme conflict, and I was able to schedule a zoom call within a day, at which time Suriyaa implemented a backend change to fix it immediately. GREAT customer service. He was helpful and efficient. I look forward to playing with more features over the next few days.

Gesund mit System

Jun 02, 2025  on Shopify

Great product which brought me more sales through a clever upsell funnel. Great support team (Trissha helped me) with a quick response time

Skin Shine

May 23, 2025  on Shopify

Very good app, especially the customer service. I spoke with Febin, and he was extremely helpful. I had several questions and some issues with the app, and he solved everything in a 20-minute call. Perfect customer support. Plus, it only took one day to get the meeting scheduled.

COZY ELEGANCE & COMFORT

May 23, 2025  on Shopify

Una aplicacion muy util, me ha ayudado a incrementar el valor promedio de mi compra. gracias Jaannie por tu tiempo y paciencia para ayudarme a configurar todas mis ofertas.

ADAE Dental Online Store

May 22, 2025  on Shopify

I’m beyond impressed with the Selleasy app and their support team. Every time I had a question or needed help setting up bundles, their customer service responded quickly and resolved everything with professionalism and kindness. They truly go above and beyond! Highly recommend this app not only for its features but also for the top-tier support behind it.

Orgacia

May 22, 2025  on Shopify

App is impressive and packed with conversion-friendly features. The support team is exceptionally responsive and resolves issues promptly. I would highly recommend this app.

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