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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,046)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Wear Me Wheatbag

Dec 16, 2025  on Shopify

I have just started using Selleasy and needed help with setup. Sudhan Ravi and Suki were excellent at solving my questions and getting me set up properly. Thank you so much :)

Egoproof

Dec 16, 2025  on Shopify

Have been using this app on multiple sites for a while now. Always works as it should, and they're always quick to help with tweaks or issues. Definitely recommended!

Tapas y Vino

Dec 16, 2025  on Shopify

Tolle Erfahrung mit dem Support! Ich hatte drei Probleme mit meinen Kampagneneinstellungen, die ich über den Chat klären konnte. Der Mitarbeiter hat alle Fragen zügig und äußerst professionell beantwortet und behoben.

Copper Studio

Dec 15, 2025  on Shopify

Kriti was very helpfull in the installation of Upsell, she help me with some codes for the amazon bought toguether and it was very quick and efficient.

Wild Canyon Adventures

Dec 15, 2025  on Shopify

Needed help with some settings, and Surya was able to help easily and quick. Very happy with this app's functionality and service.

earspasm

Dec 15, 2025  on Shopify

Reached out to Logbase over the weekend with a feature request. Just got off a Zoom call with Suriyaa, and as it turns out, the developers were just about to launch a new version of this app that addressed those specific requests, and Suriyaa exported all of my data, and upgraded me to this new version (if you *don't* have it yet, you absolutely should get it — BUT, you will lose all of your campaign setup data if you don't export it first. Just a word to the wise so you don't find yourself in a pit of despair.) Anyway, great experience with this company. Thanks Logbase, and especially Suriyaa!

PENDULUM PMU

Dec 14, 2025  on Shopify

Very easy to use app and you can book a zoom call and they will help you with everything! Highly recommend

Mureta & Co.

Dec 12, 2025  on Shopify

Kriti was extremely helpful with a minor issue that I was having which ending up being user error on my part. Really easy to use app and great support!

SUBIE SUPPLY CO.

Dec 11, 2025  on Shopify

Great app, easy to use and works exactly as expected. Setting up upsells was quick, and we’ve already seen an increase in average order value. Support is fast and helpful. Highly recommend.

ISARO UNDERWEAR

Dec 06, 2025  on Shopify

Great! I highly recommend it. Mani Shankar helped me and solved my problems. I had tried other apps, but the service and setup were too complicated. Then I stumbled upon this app, and I don't regret it at all.

TheSalonGuy

Dec 05, 2025  on Shopify

I was switching from another upsell type app and had some general technical questions so I setup a zoom call and I was connected with Kriti. Out of the hundreds of calls I have been on in my career with support, she was probably the BEST I have ever dealt with. Knowledgeable, patient, easy to understand and extremely helpful. I was blown away. I would suggest this app on the support alone! Looking forward for this app to help grow my sales.

ca.agmmobile

Dec 05, 2025  on Shopify

I contacted the online customer service personnel, who were very professional and quickly identified the problem. They were also very patient and guided me on how to correct the incorrect settings. It was a great communication!

Intentionally Blank

Dec 04, 2025  on Shopify

Great support and customer service from Sudhan Ravi! He was so helpful getting the app setup and was very patient. Highly recommend!

AwaniWorld

Dec 03, 2025  on Shopify

Thank you, Mr. Suriyaa. Great customer support. I was very worried about integrating the add-on and upsell offer blocks, but now the problem is solved.

Proporta

Dec 02, 2025  on Shopify

We've been using the Selleasy Upsell & Cross-Sell app since March 2022, and it's worked great for us. It's easy to set up and manage deals (even on older custom themes), the customer support is very responsive and knowledgeable, and the pricing is fair. Highly recommended.

Ecostride

Dec 02, 2025  on Shopify

Trisha was a great help settimg up my initial add on and adjusting spacing etc. Great first experience

Oud Elements

Dec 02, 2025  on Shopify

Great app for upselling, was helped by Ruba from the helpdesk instantly whenever I got stuck, made everything run smooth and easy!

Lumoza

Dec 02, 2025  on Shopify

Facile d'utilisation et l'assistance est super efficace , prise de contrôle de l'écran par l'IA qui s'occupe de résoudre ce que vous ne savez pas faire . Thank you very much

DEMARCA SPORT ONLINE

Nov 28, 2025  on Shopify

Kriti was amazing, she explain me everything super cleary and with patient. The app seems awesome and the customer service was great!!!! I really recommend it

QUTOYS

Nov 28, 2025  on Shopify

Please do not use this plugin!!!!!! This is a scammer who charges fees indiscriminately. Previously it was 8.99, later it was 16.99, now it's 19, and he's still charging fees indiscriminately. Customer service doesn't even pay attention to you!!!

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