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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,841)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Athena Gaia

Jun 03, 2025  on Shopify

So far this is a fantastic app that is easy to install and customize. I had one theme conflict, and I was able to schedule a zoom call within a day, at which time Suriyaa implemented a backend change to fix it immediately. GREAT customer service. He was helpful and efficient. I look forward to playing with more features over the next few days.

Gesund mit System

Jun 02, 2025  on Shopify

Great product which brought me more sales through a clever upsell funnel. Great support team (Trissha helped me) with a quick response time

Skin Shine

May 23, 2025  on Shopify

Very good app, especially the customer service. I spoke with Febin, and he was extremely helpful. I had several questions and some issues with the app, and he solved everything in a 20-minute call. Perfect customer support. Plus, it only took one day to get the meeting scheduled.

COZY ELEGANCE & COMFORT

May 23, 2025  on Shopify

Una aplicacion muy util, me ha ayudado a incrementar el valor promedio de mi compra. gracias Jaannie por tu tiempo y paciencia para ayudarme a configurar todas mis ofertas.

ADAE Dental Online Store

May 22, 2025  on Shopify

I’m beyond impressed with the Selleasy app and their support team. Every time I had a question or needed help setting up bundles, their customer service responded quickly and resolved everything with professionalism and kindness. They truly go above and beyond! Highly recommend this app not only for its features but also for the top-tier support behind it.

Orgacia

May 22, 2025  on Shopify

App is impressive and packed with conversion-friendly features. The support team is exceptionally responsive and resolves issues promptly. I would highly recommend this app.

GadgetElectro

May 20, 2025  on Shopify

Great app with fantastic features. I received a great support from the agent named Trisha. Very recommended!

Siegfried - Rheinland Distillers

May 20, 2025  on Shopify

Awesome customer service. We had multiple requests and they were all solved in a matter of minutes. Trissha, Suriyaa and their colleagues were extremely friendly and fast to help us out. The app does exactly what is requested!

The Home of Times Tales!

May 16, 2025  on Shopify

So far this app has been working wonderfully for us. It's very easy to use and understand. The customer service is also amazing, very easy to get ahold of and they are very helpful. Boomika helped me this last time and she did a great job going through my store and checking everything.

Lickity Split

May 16, 2025  on Shopify

Febin from the support team has been incredibly helpful and was able to fix all of the issues I was having. Great help.

West Midway Mercantile

May 16, 2025  on Shopify

Way cool app. Simple and clean looking. Not intrusive to my customers at all. Upsells always rais my average order.

Drawings By Trent

May 15, 2025  on Shopify

We've been using Selleasy for about a year now and have good success. When I discovered today that one of our deals was not appearing on mobile the team at Logbase were on it and had it fixed within minutes saving us valuable time.

Date Idea UK

May 14, 2025  on Shopify

Sehr guter Support ! hatte ein problem, dass es ein produkt falsch angezeigt hat und Suriyaa hat mir sehr gut und schnell geholfen !

TECARE

May 11, 2025  on Shopify

Febin est super il a su s'adapter a moi malgrès la langue et il a su corriger mon problème en très peu de temps. Merci à lui !

Vent

May 09, 2025  on Shopify

There are lots of apps out there, but not many people like Mani. He didn’t just fix the issue – he jumped on a Zoom call, guided me through every step, and really cared about helping. That kind of support makes all the difference. Highly recommend – both the app and the humans behind it

Tribu Mates

May 07, 2025  on Shopify

Es la mejor app para para descuentos en cart, upsell mi AOV ha subido extremadamente bien, Jen me demostró como hacer todos los descuentos con una paciencia tremenda, porque no se mucho español, aun asi todo quedo de maravilla, instálenlas y suban su AOV!!!

Bingley Fencing

May 06, 2025  on Shopify

Excellent - app great control of upselling/cross selling. much better than the search and discovery FBT. I have worked with this developer or a few clients and their support and knowledge is brilliant. Would highly recommend. Also very reasonably priced compared to lots of other upselling apps.

Bianco Concept Store

May 06, 2025  on Shopify

The app works fine, and delivers what it promises: the customer care is super fast and effective (special thanks to Suriyaa)

Salt Oral Care

May 06, 2025  on Shopify

I had a wonderful experience! The attention to detail, prompt communication, and overall quality truly exceeded my expectations. It's rare to come across such professionalism combined with a personal touch. A special thanks to Bhoomika for the incredible support throughout—I truly felt taken care of. It was a great experience overall, and I would absolutely recommend this to anyone looking for something reliable and satisfying. Thank you for making everything so seamless and enjoyable!

1800ceiling

May 05, 2025  on Shopify

The tech support person, Surya was SO very helpful, knowledgeable and patient. Surya fixed many custom requests I had. i have been using Shopify for many years and I found that the Selleasy app is indeed very easy to format and the support staff is wonderful. Thank you Surya.

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