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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,281)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Tribu Mates

May 07, 2025  on Shopify

Es la mejor app para para descuentos en cart, upsell mi AOV ha subido extremadamente bien, Jen me demostró como hacer todos los descuentos con una paciencia tremenda, porque no se mucho español, aun asi todo quedo de maravilla, instálenlas y suban su AOV!!!

Bingley Fencing

May 06, 2025  on Shopify

Excellent - app great control of upselling/cross selling. much better than the search and discovery FBT. I have worked with this developer or a few clients and their support and knowledge is brilliant. Would highly recommend. Also very reasonably priced compared to lots of other upselling apps.

Bianco Concept Store

May 06, 2025  on Shopify

The app works fine, and delivers what it promises: the customer care is super fast and effective (special thanks to Suriyaa)

Salt Oral Care

May 06, 2025  on Shopify

I had a wonderful experience! The attention to detail, prompt communication, and overall quality truly exceeded my expectations. It's rare to come across such professionalism combined with a personal touch. A special thanks to Bhoomika for the incredible support throughout—I truly felt taken care of. It was a great experience overall, and I would absolutely recommend this to anyone looking for something reliable and satisfying. Thank you for making everything so seamless and enjoyable!

1800ceiling

May 05, 2025  on Shopify

The tech support person, Surya was SO very helpful, knowledgeable and patient. Surya fixed many custom requests I had. i have been using Shopify for many years and I found that the Selleasy app is indeed very easy to format and the support staff is wonderful. Thank you Surya.

The Outdoor Grill Company

May 05, 2025  on Shopify

Surya took me through setting up widget placement and getting the add to cart function working. He was very helpful.

Light Provisions

May 03, 2025  on Shopify

Really happy with how this is set up. There are so many options for upsells, from pop-ups, to carousels, to frequently bought together. I personally like the pop-up and the in cart checkout. How is this free? Suki was super helpful when I needed something adjusted in the cart page and now it looks flawless. I've already had a handful of upsells for accessories and other items that don't move as quickly in the shop.

MyNata

May 03, 2025  on Shopify

Great support from the developers (Trissha). They helped me figure out a mistake I did and they have a wide timeframe for support. The app is very customizable and the fremium options are perfect for small businesses

Petris Enterprises

Apr 30, 2025  on Shopify

Looks great and I am eager to see how well it helps with AOV. I needed some assistance in placing the widget in the desired spot in our theme and customer support was quick to assist. Very pleased!

RELR

Apr 28, 2025  on Shopify

Great app with excellent support. Very easy to setup and their support are always avaliable and very helpful!

Best4Headsets

Apr 28, 2025  on Shopify

Would 100% recomend this app. It's simple to use, the customer support is extremely good. Always helpful and quick to respond.

Kidsyard Greenland

Apr 25, 2025  on Shopify

amazing app, big shoutout to Trissha. She is super kind and super helpful. Still looking for the performance of this app but pretty sure it will help drive up the upsell rate!

Saretta Art & Design

Apr 24, 2025  on Shopify

Febin was really helpful as well as kind and patient. I would be happy to be supported by him again.

Tile Redi Commercial Sales

Apr 24, 2025  on Shopify

Absolutely tremendous customer support. They've been extremely helpful with any issue we've had so far. The offers are easy to setup and have been performing very well for us so far.

Holzkohle-Paletten.de

Apr 24, 2025  on Shopify

Great support from Febin and Jananee, one of few upsell apps that doesn't feel like you are overpaying. Generous Free trial, fixed prices and no hidden fees!

Esprit Éléphant

Apr 23, 2025  on Shopify

Efficient bundle app. If you have some problem about the app (displaying or features), the team will help you very fast.

Retro Island Gaming

Apr 22, 2025  on Shopify

Incredible customer service! Was having an issue with my shopify theme's light/dark mode not being compatible with their settings and they created custom code for me in just a few minutes. Would definitely recommend!

KEKE

Apr 22, 2025  on Shopify

I personally asked for live help since it was my first time using it and luckily Ms. Suki took care of me. I am full of gratitude for the patience and time she showed me since my English was not sufficient. I was very pleased with the guidance given. Now it is time to take a lot of orderss oh and ms. trissha help me also.. great customer service ever really

Handy24

Apr 22, 2025  on Shopify

A wide range of features, excellent integration, and outstanding support. The support team guides you through the entire integration process, and custom adjustments are no problem. Boomika's support, in particular, is exceptional!

Community IT Store

Apr 15, 2025  on Shopify

Janani was super helpful in fixing the problem I was having. Problem was fixed in under 10minutes and she made sure to check in at every step that it was what I wanted. Highly recommend Selleasy. Customer service is great.

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