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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,910)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Chefs Life

Sep 22, 2025  on Shopify

Good customer service from Kriti troubleshooting my Shopify site. The Selleasy app has made it simple to provide bundle & save options to increase our AOV.

Tesvolution

Sep 19, 2025  on Shopify

Easy to use and great support! The App itself is easy to use. I had a small issue with the implementation. Made a Zoom appointment and 18 hours later Kriti helped me to implement the upsell function in the cart drawer. Now it works fine, thanks a lot!

DELMO SPEED

Sep 18, 2025  on Shopify

Love the app but the customer service is amazing. The app is pretty straight forward but when I had a few questions with setting up my campaigns, I was easily able to schedule a quick Zoom call with customer service and Surya quickly resolved the issue. Thank you for the amazing service Surya!

Nid Magique

Sep 18, 2025  on Shopify

I've tried many apps, but this one is outstanding it offers a wide range of options. Best of all, the support is top-notch :) I recommend contacting Suriyaa quick and effective. Highly recommended.

NoFuss Foodworks

Sep 18, 2025  on Shopify

The App is simple yet effective. All the tools you need to create bundles, upsells at different steps in customer journey. This app not only increase AOV but enables us to crosspromote our other products. And lastly great support! Cudos to the team :)

Cedar Planters Canada

Sep 17, 2025  on Shopify

I am very grateful for the support I received. Thanks to their help, I was able to solve different challenges easily. They are always open and willing to find the right solution, and I truly appreciate the dedication and assistance provided.

PickandPay

Sep 17, 2025  on Shopify

It's a fantastic app! I really love it and I highly recommend it. This app helped us a lot to create service add-on on certains products.

MBH Store

Sep 16, 2025  on Shopify

Excelente aplicación, además si te surge algún problema el soporte técnico responde rápido y con la mayor predispocion. Recomendaría al 100 porciento

Silentwood.com

Sep 16, 2025  on Shopify

Great service and fast respons time with help of setting up. Had Febin as my support and got everything done very fast with extra points that will insure great amounts of profit :)

John Julian

Sep 15, 2025  on Shopify

Suriyaa was really helpful in sorting out why an offer wouldn't work for me (user error), patient and sorted it with no problem. App works perfectly.

Blinkjoy

Sep 12, 2025  on Shopify

Just chatted with Suki during their free onboarding session. This was absolutely incredible. So so valuable. This app has really helped on our store a lot.

Fiora Bloom

Sep 12, 2025  on Shopify

A huge thank you to Sudhan Ravi and his amazing team! They worked tirelessly and with incredible dedication to deliver a seamless and absolutely perfect customization for me. Everything was handled with professionalism, reliability, and great attention to detail. I am truly impressed by the quality of their work and the patience they showed in perfecting every aspect. If you’re looking for a team that goes above and beyond and delivers top-notch results, this is the one! Highly recommended!

Grainmark Leather

Sep 10, 2025  on Shopify

I've checked over 10 bundle apps in the past 2 weeks. Selleasy is the best one in terms of functionality and customer support. I required a widget that was very different from what they originally provided, and their team has modified the widget for me within 24 hours. Very professional and reliable, thank you!

Gymneat

Sep 10, 2025  on Shopify

Surya is very helpful supporter. He helps me to fix any error. Thank you very much. Great app to create the offers for customers

Kiddos Kicks

Sep 09, 2025  on Shopify

The support team are amazing for someone who is not technical. Kriti from support team was amazing in guiding me and assisting me in setting up the app for my store. This app is easy and I see the potential it has to increase my store AOV.

GLAMÓRE

Sep 09, 2025  on Shopify

I had an issue while setting up, and Kriti from the support team resolved it right away. Couldn’t ask for better assistance!

JLifestyle

Sep 08, 2025  on Shopify

App is really easy to use and navigate. Customer service is awesome, within minutes you get a response and find a solution if there is any issue.

Rewild at Heart

Sep 06, 2025  on Shopify

Excellent app - really easy to use and customise. Lots of different options, and they have a whole suite of other apps too. Big fan! Super helpful customer service too, Sankari & Suriyaa were both very quick and nice and helpful. Cheers! Siddarth is also rad, super helpful and the whole team are always brilliant! =)

Tokidos

Sep 05, 2025  on Shopify

easy to set up and they will react quickly when you encounter any questions. Trissha and Suki are super helpful:)

7C Jewel

Sep 05, 2025  on Shopify

Great app. customer support is really great. I booked a support call and they arranged a personal zoom call same day to resolve my doubts. Surya (customer support executive) really helped me clearing my doubts. Looking forward to grow my business with Upsell

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