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Upsell & Cross Sell — Selleasy logo

Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,878)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

The Little Potion Co

Sep 03, 2025  on Shopify

We love this app and the support! I recently couldn't work out how to add the timer to the cart pop up. I easily booked a zoom call with Boomika she was able to access my store from the back end and added the code needed to get the timer to work. I can now show a limited time discount at checkout. Thanks again!

Tivano

Sep 01, 2025  on Shopify

I'm impressed with the quality of the support, Trissh was very helpful and resolved my issue quickly. I was interested in the upsells and like their UI the most compared to other apps. But what stood out was the speed and quality of support, it is rare to have someone hop on a zoom call with you (especially as a new free-plan user) and walk through setting it up correctly.

HOOKSTER

Sep 01, 2025  on Shopify

Easy setup and works great! Trissha helped me out with some advanced configurations. She was excellent.

EyeConnect Crafts

Aug 26, 2025  on Shopify

This app and the help is awesome! Sell Easy has helped me finally solve the problem of how to make SURE people get the mini brads they need to also order to go with and make their Totem Poppet animals jointed! NoI have a pop up that reminds them to get the mini brads with any Totem Poppet animal. AND their help desk me set it up the very same day! I was able to set up a zoom for the same day. Uki, the customer rep was awesome! She stayed on and helped me despite having another call come in! She walked me though everything step by step. Even helped me change the color of the button. AND the app is FREE for up to 50 orders a month! Just WOW. I defiantly recommend this app!!!

Zenoni & Colombi

Aug 26, 2025  on Shopify

The support available through the app is very helpful in fixing errors in the code. Thanks to Kriti for her excellent, in-depth solution to my problem in just a few minutes.

Quit Hero

Aug 26, 2025  on Shopify

An ideal app for add-ons, frequently bought together items, and more — plus their customer service is excellent.

Rewild at Heart

Aug 25, 2025  on Shopify

Excellent app - really easy to use and customise. Lots of different options, and they have a whole suite of other apps too. Big fan! Super helpful customer service too, Sankari & Suriyaa were both very quick and nice and helpful. Cheers!

The Jaipur Wala

Aug 24, 2025  on Shopify

The bundle isn’t working correctly. When I change the product size from the dropdown, all prices should update automatically, but they don’t. Also, only two products are showing as bundle options on the product page.

Esprit D'Air

Aug 23, 2025  on Shopify

Excellent app! You can add upsells on product page, cart page, and even post-purchase. I haven't completely explored all of the options available, but it has definitely helped us with getting more sales. When there were some issues (due to my own user error), the support team, especially Dhinakar was very helpful in resolving it.

JERRYCO CLOTHING

Aug 21, 2025  on Shopify

I have started to use this free app to promote product bundles. Set up is very straightforward and integrates with my 'Ride' Shopify theme with no issues. I contacted the chat feature to check about adding a free shipping discount code and immediately had assistance about how to do this in Shopify. Looking forward to using this app more!

NIKIN CH

Aug 20, 2025  on Shopify

Amazing app. The only upsell app you really need and for the price you pay it's unmatched. And amazing support, thank you Febin for all you customizations!

COLLO. simply clean.

Aug 19, 2025  on Shopify

Einfach einzurichten. Das Beste: Die App funktioniert auch mit unserem Theme (BoosterTheme), da sie total flexibel ist. Der Support spielt in seiner eigenen Liga. Sie sind so schnell, das habe ich noch nicht erlebt. Wir hatten ein Problem mit dem Upsell PopUp und haben es dem Support gemeldet. Innerhalb von 5 min. (FÜNF Minuten) hat es funktioniert! WOW! Macht weiter so. Das ist wirklich herausragend gut.

RitKeep (CA)

Aug 19, 2025  on Shopify

We are very happy with this app! The features are exactly what we needed, easy to set up, and work smoothly on our store. The support team is incredibly responsive and helpful – they quickly solved all our customization requests and even went the extra mile to guide us. Highly recommended for anyone looking to boost upsells and improve customer experience.

Green My Skin

Aug 16, 2025  on Shopify

The Selleasy app has been a game-changer for my store. It's incredibly easy to use and I've seen a noticeable increase in my average order value. The features for upsells and cross-sells are intuitive and work perfectly. I also want to give a huge shout-out to the customer support. Mani was extremely helpful and I was attended to within just a couple of minutes. The quick and effective support made the setup process completely seamless. I highly recommend Selleasy to any Shopify merchant looking to boost their sales and get amazing customer service.

Modern Nature

Aug 15, 2025  on Shopify

Febin from customer service did an incredible job for me today. He was extremely patient, friendly, and attentive throughout our interaction. I am beyond satisfied with the support I received and truly grateful for the help!

Artventures

Aug 15, 2025  on Shopify

I’m loving the Selleasy app—setup was a breeze and I had upsells live in minutes . The interface is clean and intuitive, so even non-tech folks can jump right in. Big shoutout to their support team too: fast, friendly, and genuinely helpful whenever I had a question . Highly recommend!

Messy Hare

Aug 14, 2025  on Shopify

The app is versatile, easy to use, and priced competitively from what I've seen. I got install support with Suki who was extremely helpful in getting my campaigns finalized, giving me a general overview, and even running a test purchase. I would highly recommend you giving this upsell/crossell app a try if you are looking for a solid app.

Orchard

Aug 13, 2025  on Shopify

Want to replace our current upsell app and selleasy offers the functionalities we're using at a FRACTION of the cost. Simple setup. Had some specific requests like font changes, hiding certain buttons etc and scheduled a setup call: extremely helpful! The agent was able to help me with all my requests on the spot and was very knowledgeable.

chill chair

Aug 12, 2025  on Shopify

Dhina was awesome in helping us get set up and the service was top class. We were very impressed with the help and expertise offered.

HAYPIGS

Aug 08, 2025  on Shopify

Really enjoying using this App and it's been fantastic at increasing our basket sizes and showcasing products customers often miss. The support for or legacy theme was great too! Thoroughly recommended!

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