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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,080)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

My Active World

Jan 09, 2026  on Shopify

I love how the campaigns look on my store pages. The customer service is very responsive and helpful. They are available for questions and concerns. My problem was fixed on the backend with my customer service agent Suki. I would definitely recommend this app.

Apex Dogs

Jan 09, 2026  on Shopify

The Customer support is great! I had a bit of confusion with something on the app and I messaged the customer chat and got a response in under a minute. The confusion was easily explained and quickly. The app has been working well to increase my AOV and I'm very happy to continue using it.

Omnithreads.life

Jan 06, 2026  on Shopify

Excellent service! Jananee was very kind and patient and helped me get my request completed in a timely manner! I would definitely recommend to anybody!

Naturnest

Jan 05, 2026  on Shopify

The service response was very fast, and they were able to solve my problem immediately. It's an excellent plugin, and I hope they can upsell more products.

The Simple Little Things - Celebrating The Not So Simple.

Jan 01, 2026  on Shopify

The customer service has been amazing. Suki was exceptionally patient with me and helping me navigate technical stuff which isn't my forte. Highly recommend this app!

Kalishopping

Dec 29, 2025  on Shopify

muchas gracias , muy amables . el soporte 10 de 10 , sin problemas y todas mis preguntas resueltas.

E - Warehouse

Dec 29, 2025  on Shopify

Easy to set up and use. Support is also very helpful. Suki helped confirm for me that my campaigns are live and working as desired.

luxaviva

Dec 22, 2025  on Shopify

Excellent upsell app with great cart drawer compatibility Selleasy is a very solid upsell and cross-sell app, and what impressed me most was how well it works with my theme—especially the cart drawer. Many upsell apps struggle or completely break when used with cart drawers, but Selleasy integrated smoothly without issues. On top of that, the support team was extremely helpful. They guided me through the setup, helped fine-tune the app to match my theme, and made sure everything was working exactly as expected. The support was responsive, patient, and genuinely solution-oriented. If your store uses a cart drawer and you’re tired of apps that don’t fully support it, Selleasy is a great choice. Strong functionality, great compatibility, and reliable support. Highly recommended.

Kosher Wine Warehouse

Dec 22, 2025  on Shopify

Kriti thank you so much!! She was amazing, so helpful and knowledgeable, and helped me make sure I could add my in-cart popup correctly. Great app!

Econock

Dec 19, 2025  on Shopify

Suki and Sudhan were extremely helpful ! Its rare that people go out to the extent solving your problems. I think they Upsell team is lucky to have these folks !

Greenlight

Dec 18, 2025  on Shopify

Great app - lots of functionality, and their customer service is incredible. You can schedule a call with them to help you set up (Suriyaa was great) and they are also very helpful via email.

Dermishop

Dec 18, 2025  on Shopify

Kriti make a great job helping to resolve problems with the selleasy app, like widget position and other types of campaigns

Wear Me Wheatbag

Dec 16, 2025  on Shopify

I have just started using Selleasy and needed help with setup. Sudhan Ravi and Suki were excellent at solving my questions and getting me set up properly. Thank you so much :)

Egoproof

Dec 16, 2025  on Shopify

Have been using this app on multiple sites for a while now. Always works as it should, and they're always quick to help with tweaks or issues. Definitely recommended!

Tapas y Vino

Dec 16, 2025  on Shopify

Tolle Erfahrung mit dem Support! Ich hatte drei Probleme mit meinen Kampagneneinstellungen, die ich über den Chat klären konnte. Der Mitarbeiter hat alle Fragen zügig und äußerst professionell beantwortet und behoben.

Copper Studio

Dec 15, 2025  on Shopify

Kriti was very helpfull in the installation of Upsell, she help me with some codes for the amazon bought toguether and it was very quick and efficient.

Wild Canyon Adventures

Dec 15, 2025  on Shopify

Needed help with some settings, and Surya was able to help easily and quick. Very happy with this app's functionality and service.

earspasm

Dec 15, 2025  on Shopify

Reached out to Logbase over the weekend with a feature request. Just got off a Zoom call with Suriyaa, and as it turns out, the developers were just about to launch a new version of this app that addressed those specific requests, and Suriyaa exported all of my data, and upgraded me to this new version (if you *don't* have it yet, you absolutely should get it — BUT, you will lose all of your campaign setup data if you don't export it first. Just a word to the wise so you don't find yourself in a pit of despair.) Anyway, great experience with this company. Thanks Logbase, and especially Suriyaa!

PENDULUM PMU

Dec 14, 2025  on Shopify

Very easy to use app and you can book a zoom call and they will help you with everything! Highly recommend

NeoHaira™

Dec 12, 2025  on Shopify

Amazing app! It’s incredibly easy to use and delivers great results right away. The support team is outstanding responses are always quick, clear, and extremely helpful. A special thanks to Trissha, who has been amazing and very patient, guiding me through every step and making sure everything worked perfectly. MANY thanks

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