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SaleSmartly：Omnichannel chat

SaleSmartly：Omnichannel chat

  • $9 / Month
  • Free Plan Available
8.2
16 Reviews
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One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.
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Omnichannel integration
Unified interface
Social media chats
Centralized communication
Quick serve feature
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Miduoke

Miduoke

  • Free App
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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Multi-channel integration
Unified communication interface
Consistent service experience
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Sendlane: Unified Email & SMS

Sendlane: Unified Email & SMS

  • $1550-$600 / Month
  • Free Plan Available
  • 60 Days Free Trial
9.1
13 Reviews
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Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.
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Pre-built templates
Revenue generation
Data management
Unified platform
Automation
Deep-data insights
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Shipsy

Shipsy

  • Free Plan Available
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3PL Management Unified tracking, Communication & NDR update. Show more

Shipsy is a comprehensive logistics management app designed to streamline your delivery operations by integrating a wide range of hyperlocal, same-day, next-day, and courier partners. With Shipsy, businesses can easily automate courier bookings based on best rates, fastest turnaround times, or top performance metrics, ensuring efficient and cost-effective deliveries. The app offers standardized and unified tracking, providing a consolidated view of all deliveries, allowing for easy monitoring and management. Users can set personalized business rules to prioritize amongst different partners, optimizing delivery processes. Shipsy also enhances customer communication by sending real-time shipment status updates, non-delivery reasons, and corrective actions through WhatsApp, SMS, and email. This powerful tool serves as a one-stop solution to simplify logistics operations, improving both customer satisfaction and business efficiency.
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Carrier integration
Customer notifications
Unified tracking
Automated booking
Priority rules
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JivoChat Live Chat

JivoChat Live Chat

  • $19 / Month
  • Free Plan Available
7.5
66 Reviews
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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.
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Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support
Add to Site
HeloRobo : WhatsApp & LiveChat

HeloRobo : WhatsApp & LiveChat

  • $29-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
1 Reviews
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Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.
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Personalized campaigns
E-commerce integration
Quick responses
Automated messages
Omnichannel support
Unified inbox
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Keros Digital SA

Keros Digital SA

  • Free App
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"Effortless, unified B2C order management for major retail brands." Show more

Keros Digital SA offers an innovative solution tailored for major retailers through its K-OMS, a modular Order Management System (OMS) designed for ease of use and efficiency. As a Swiss Software Company, Keros aims to simplify complex organizational and distribution challenges, enabling a seamless and borderless Unified Commerce experience. With K-OMS, retailers can automate order management, optimize inventory visibility, and integrate authentic Click & Collect or Return services using existing store inventories. The system eliminates the need for cumbersome Tax Management projects, allowing businesses to internationalize and expand effortlessly within a few months. Shared expertise from the Keros team ensures retailers have real-world insights into refining their Order Management processes. K-OMS stands as a complete B2C DOM/OMS solution, elevating customer services and operational management in the eCommerce landscape.
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Unified order management
Omnichannel capabilities
Modular system design
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Pull Sheet App by oBundle

Pull Sheet App by oBundle

  • 7 Days Free Trial
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Streamline BigCommerce fulfillment with a unified, efficient product pull sheet. Show more

The Pull Sheet App by oBundle for BigCommerce revolutionizes order fulfillment by simplifying the product picking and packing process. By generating a consolidated pull sheet, it gathers all product details from multiple orders into one clear document, removing the hassle of reviewing individual packing slips. Designed to streamline your operational workflow, the app provides an itemized summary that ensures quicker and more precise fulfillment. This tool significantly reduces errors and enhances efficiency, offering a smoother and more organized picking process. Optimize your business operations with the Pull Sheet App, and experience the benefits of a unified and fully integrated order fulfillment system. Suitable for businesses aiming for improved accuracy and speed in their product handling, this app is a game-changer in the logistics of e-commerce.
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Streamline fulfillment
Error reduction
Unified product list
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SaleChaty

SaleChaty

  • Free Plan Available
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Unified platform for customer communication and marketing automation across channels. Show more

SaleChaty is a versatile platform designed to streamline customer service communication and marketing promotion across multiple channels. It consolidates various communication tools, including web chat, WhatsApp, email, Facebook Messenger, Telegram, Line, Slack, and WeChat, into one seamless interface. The app enhances customer interaction through AI bot integration, a comprehensive knowledge base, and automated workflows, ensuring efficient and effective communication. SaleChaty also empowers businesses with robust marketing features such as bulk messaging plans, third-party distribution, and pre-designed templates for WhatsApp and email. By centralizing these functions, SaleChaty simplifies complex processes, boosts productivity, and enhances customer engagement. Ideal for businesses of all sizes, it enables a unified approach to both customer service and marketing strategies.
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Marketing automation
Automation workflows
Bulk messaging
Knowledge base
Template support
Unified communication
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WildGoose Live Chat

WildGoose Live Chat

  • Free Plan Available
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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.
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Automatic translation
Data statistics
Multi-channel live chat
Efficient agent collaboration
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Yobi Sync

Yobi Sync

  • Free Plan Available
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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.
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Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes
Install App
WapTap: Quick Chat WhatsApp

WapTap: Quick Chat WhatsApp

  • Free Plan Available
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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.
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Whatsapp integration
Instant communication
Customizable contact button
Desktop and mobile
Flexible interface
No app required
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Elfsight Facebook Chat

Elfsight Facebook Chat

  • $4.19 / Month
(3.4/5)
9 Reviews
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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.
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Selective page display
Instant website communication
Customizable chat triggers
Add to Site
Support Board ‑ Chat & Chatbot

Support Board ‑ Chat & Chatbot

  • $5-$10 / Month
  • Free Plan Available
(1/5)
1 Reviews
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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
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Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access
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Azark Shop Quick Contact Forms

Azark Shop Quick Contact Forms

  • $5.99-$49.99 / Month
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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.
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Customizable forms
Responsive design
Instant notifications
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switchCode WhatsAppChat Button

switchCode WhatsAppChat Button

  • $3 / Month
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Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.
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Custom icons
Preset icons
Animated icon
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Google Workspace

Google Workspace

  • Free App
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Simplify collaboration with integrated tools for productivity and communication. Show more

Google Workspace is a comprehensive suite of productivity tools designed to enhance collaboration and streamline workflow for businesses and individuals alike. It integrates all popular Google applications, such as Gmail, Google Drive, Docs, Sheets, and Meet, into a seamless, unified platform, allowing users to create, communicate, and collaborate with ease. With features like real-time editing, smart suggestions, and advanced security measures, Google Workspace boosts productivity while ensuring data protection. The platform is highly adaptable, offering customization options to meet the diverse needs of various industries and team sizes. Google Workspace also enhances connectivity with powerful AI-driven functionalities, enabling teams to interact efficiently regardless of their physical locations. With its user-friendly interface, it simplifies task management and ensures that all necessary tools are just a click away, making it easier for individuals and teams to focus on what matters most.
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Streamlined communication
Custom business email
Integrated productivity tools
Simplified collaboration
Real-time document editing
Shared calendar access
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Enhanced Order Staff Notes by oBundle

Enhanced Order Staff Notes by oBundle

  • 7 Days Free Trial
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Chat-like staff notes for better customer communication in BigCommerce. Show more

Enhanced Order Staff Notes by oBundle revolutionizes the way you manage customer communication on your BigCommerce store. This app transforms traditional order staff notes into a dynamic, chat-like interface, fostering more engaging and efficient interactions. By upgrading to Enhanced Order Staff Notes, you empower your team to build personal, professional, and impactful connections with customers. The intuitive design ensures that communication is clear and organized, enhancing the overall shopping experience. Ideal for businesses striving to elevate their customer service, this app provides the tools needed to make each interaction memorable and effective. Transform your store’s communication today with Enhanced Order Staff Notes by oBundle, and witness the difference in your customer relationships.
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Try for Free
SMSify Notifications & Support

SMSify Notifications & Support

  • Free Plan Available
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Enhance customer communication with automated SMS notifications and 2-way chat. Show more

SMSify Notifications & Support is a powerful app designed to enhance customer engagement by facilitating seamless communication between merchants and their customers. This app allows businesses to send automated SMS notifications for essential order updates, such as new orders, fulfillment, cancellations, and more, ensuring that customers are always informed. With a dedicated phone number, merchants can enable two-way SMS chat, allowing for direct customer interaction, thereby building trust and improving customer satisfaction. The app offers easy customer support features, making it simple to address inquiries and enhance the shopping experience. Perfect for businesses aiming to reduce support response times, SMSify helps improve overall customer satisfaction. Additionally, SMSify streamlines the order confirmation process by sending unique links via SMS, keeping customers engaged and informed every step of the way.
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Automated sms notifications
Dedicated phone number
2-way sms chat
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Ecomsend‑ Chat, Order Tracking

Ecomsend‑ Chat, Order Tracking

  • Free Plan Available
  • New
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Streamline order tracking and communication for enhanced Shopify customer support.

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