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Customer reviews: Hextom: Translate & Currency

Develop by Hextom

Reviews (2,638)

Overall rating
4.8

What Merchants Think

Merchants using the "Hextom: Translate & Currency" app have generally provided positive feedback, praising the app for its impactful features and the responsive support team. Many merchants find it indispensable for international e-commerce due to its effective translation and currency management capabilities, although some concerns were raised regarding technical issues and support efficiency.

Key Strengths

  • Offers user-friendly interface and easy setup.
  • Provides accurate translations and effective currency conversion.
  • Responsive and helpful customer support.
  • Free plan available for basic usage with reasonable upgrade options.
  • Enhances global reach for Shopify stores.

Common Concerns

  • Occasional bugs and technical issues affecting app performance.
  • Inconsistent support response times in some cases.
  • Translation errors in certain languages, leading to potential misunderstandings.
  • Issues with AI translation overcharging.
  • The free plan's limitations might not suit all users.

Final Thoughts

Overall, "Hextom: Translate & Currency" is highly recommended by many merchants for its effectiveness in simplifying the language and currency needs of global e-commerce stores. While some technical and support-related concerns exist, the app’s strengths in enhancing accessibility and usability make it a valuable tool for expanding into international markets.

サクラオンライン処方

Jun 26, 2024  on Shopify

とても使いやすくわかりやすいアプリです。 自動翻訳もスピーディーで嬉しいです。 たくさんの翻訳アプリをテストしましたが、Hextomさんが一番良かったです、ありがとう!

GOODSapes

Jun 26, 2024  on Shopify

Je viens de tester cette appli, 7 langues gratuitement c'est vraiment le top ! C'est parfait pour le lancement de ma boutique

QWIXX SHOP

Jun 16, 2024  on Shopify

The language selector and the addition of 7 different languages to our website have been game changers. We can't do without HETOM anymore. Looking ahead, we know we can rely on them to make our online store accessible to even more markets.

EMART ONLINE STORE

Jun 15, 2024  on Shopify

The standout feature of this app is its easy installation and setup process. We were up and running in no time, thanks to the intuitive design and straightforward instructions.

BREATHER COFFEE

Jun 13, 2024  on Shopify

とても使いやすくて、多言語変換がとてもスムーズです。通貨変換にも対応しているので、このアプリ一つでとても便利です。

haebom

Jun 10, 2024  on Shopify

Conveniently translate different languages to deliver an optimized experience for your global customers.

Demir Store

Jun 09, 2024  on Shopify

è stata una svolta per il nostro negozio Shopify. Grazie alle sue potenti funzionalità di traduzione automatica e manuale, siamo riusciti a espandere facilmente la nostra attività a livello internazionale. L'app è semplice da usare e si integra perfettamente con Shopify, permettendoci di gestire le traduzioni direttamente dal pannello di controllo del nostro negozio

Checkme

Jun 06, 2024  on Shopify

Even for free it meets the needs of our store and is very well-suited for Shopify stores. Easy to use.

Brincatoys

Apr 23, 2024  on Shopify

This is one of the best translation apps on the market, however, in our case, it had a few glitches/errors. If these errors had actually been corrected by the technical team, this would now be a 5-star review with no cons to speak of. However, there were errors, mostly to do with the app itself, which made it impossible to use their native tools (manual translation, gloassary, visual editor). One of these errors was the visual editor: we've had this error unresolved for more than 2 months, with the team telling us from time to time that they're still aware of the error and are working to correct it... but the truth is that every month they charge us the monthly fee and if the error isn't corrected for a year, we'll be spending a whole year without using one of their main features? Finally, I'd like to express my displeasure with their support, 95% of the time they put up a chatbot saying they're all busy and no one can take our call... when they do, they show a lack of consideration for their own customers by completely ignoring our messages...

Eurekaonline

Apr 17, 2024  on Shopify

I am thrilled with this App! I have so many store visitors from Brazil but I didn't receive any orders from there. I then realised that language could be one of the barriers. I installed this app and hopeful that my Brazilian customers will now be able to order from my store!

Temporalis

Apr 15, 2024  on Shopify

Traduction efficace et facile à gérer. Forfait gratuit idéal pour les sites se lançant à l'international.

PETT2GO

Apr 12, 2024  on Shopify

介面簡單好懂,對於不同訪問者能自動切換翻譯+幣值換算功能,進而減少跳頁面跳失率。

Qwixx Trends

Apr 10, 2024  on Shopify

Damn, from 5 to 7 languages auto translated for free, you cannot go wrong adding this App. Very happy to have found them. Highly recommended !

Looping Home

Apr 05, 2024  on Shopify

I'm new to this but so far so good. The app is very easy and intuitive to use. The support was very quick replying my questions. Very satisfied and I recommend it.

Broodminder Europe

Mar 26, 2024  on Shopify

Great tool to deal with store translations and currency management. I'm using it for 2 years already and I'm always finding what I need. If needed, support is always available to help!

Brandsonce

Mar 13, 2024  on Shopify

I Just install it on my page, ut things make me to come on review was first how started! Nice and I hope it will work well as is it started!! Perfect.

ShopKerta

Jan 15, 2024  on Shopify

We have used numerous translation apps on shopify since 2014 - it was not until we found TMS did our translation issues (RTL, updated translations, missing text) were resolved. Not only is this app incredibly easy to use and has many functions, the customer care provided exceeds anything else. We had a lingering trrnaslation that showed up on all pages incorrectly as a result of a previous app and TMS managed to not only track it down in the code but remove it in a quick and efficient manner. We are exclusively using TMS on all our stores!

Villegas Editores

Jan 11, 2024  on Shopify

I recently integrated Hextom's Translate My Store app into my Shopify store, and I couldn't be more pleased with the results. As an online retailer with a global customer base, ensuring that my store is accessible to a diverse audience is crucial. Hextom has proven to be the perfect solution for simplifying the localization process.

Studio Pwncess

Dec 18, 2023  on Shopify

Hextom has been an EXTREMELY reliable, intuitive, efficient, and effective solution tool design brand. I can always trust that using their tools, I will get what I need to done much quicker and it'll be a quality job. Some of the features, especially the SEO/Bulk Product Edit ones, are mind-blowing to me. Life is so much easier!

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