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Customer reviews: Hextom AI Translate & Currency

Develop by Hextom

Reviews (2,688)

Overall rating
4.8

What Merchants Think

Merchants using the "Hextom: Translate & Currency" app have generally provided positive feedback, praising the app for its impactful features and the responsive support team. Many merchants find it indispensable for international e-commerce due to its effective translation and currency management capabilities, although some concerns were raised regarding technical issues and support efficiency.

Key Strengths

  • Offers user-friendly interface and easy setup.
  • Provides accurate translations and effective currency conversion.
  • Responsive and helpful customer support.
  • Free plan available for basic usage with reasonable upgrade options.
  • Enhances global reach for Shopify stores.

Common Concerns

  • Occasional bugs and technical issues affecting app performance.
  • Inconsistent support response times in some cases.
  • Translation errors in certain languages, leading to potential misunderstandings.
  • Issues with AI translation overcharging.
  • The free plan's limitations might not suit all users.

Final Thoughts

Overall, "Hextom: Translate & Currency" is highly recommended by many merchants for its effectiveness in simplifying the language and currency needs of global e-commerce stores. While some technical and support-related concerns exist, the app’s strengths in enhancing accessibility and usability make it a valuable tool for expanding into international markets.

Banwood

Jul 17, 2024  on Shopify

This app is a game-changer for my Shopify store. It's easy to use, provides accurate translations, and integrates seamlessly with my site. Perfect for reaching international customers. Highly recommend!

JFA Constellation Jewellery

Jul 15, 2024  on Shopify

Une application de traduction multi-langues est essentielle pour ma boutique en ligne internationale.

Qwixx Shop

Jul 14, 2024  on Shopify

One of the best translation & currency App out there. Been using it for a while and we are pretty happy with it. Highly Recommended !!!

Shaperffit

Jul 14, 2024  on Shopify

App bastante bom, só estou com um pouco de dificuldade por conta que é em ingles mais de resto é bom.

HalloGeschenk.de

Jul 10, 2024  on Shopify

It's incredible how much you can get here for free and how professionally you can integrate the languages. You can even select the Shopify theme, and it integrates perfectly into the announcement bar, where the social media links are also located. Then just adjust the colors and hide the theme's own language selection, and ta-da... you have additional languages to choose from. A great added value for our customers. Simply brilliant! Now we are of course also looking at the other apps from Hextom and are excited to see what they offer. Keep it up! *****.

Mr. Stylez

Jul 10, 2024  on Shopify

Great translation app. Easy to use and saves a lot of time. Support is also all time available and very helpful. Thank you.

wadenim-store

Jul 04, 2024  on Shopify

操作方法が分からない時、問い合わせるとすぐに連絡が来て、的確なソリューションを提示してくれて助かりました。

Card-Binder.com

Jun 30, 2024  on Shopify

App is working pretty good, works well with the Taiga theme. But the translate AI is horrible, 50% of lines is wrong and it randomly doesn't translate bits of text at all. It also translates identical lines totally different and is not consistent at all. You can't trust it to translate languages you don't know. They charge you alot for it, which in my eyes is not appropriate with the quality delivered.

サクラオンライン処方

Jun 26, 2024  on Shopify

とても使いやすくわかりやすいアプリです。 自動翻訳もスピーディーで嬉しいです。 たくさんの翻訳アプリをテストしましたが、Hextomさんが一番良かったです、ありがとう!

GOODSapes

Jun 26, 2024  on Shopify

Je viens de tester cette appli, 7 langues gratuitement c'est vraiment le top ! C'est parfait pour le lancement de ma boutique

QWIXX SHOP

Jun 16, 2024  on Shopify

The language selector and the addition of 7 different languages to our website have been game changers. We can't do without HETOM anymore. Looking ahead, we know we can rely on them to make our online store accessible to even more markets.

EMART ONLINE STORE

Jun 15, 2024  on Shopify

The standout feature of this app is its easy installation and setup process. We were up and running in no time, thanks to the intuitive design and straightforward instructions.

BREATHER COFFEE

Jun 13, 2024  on Shopify

とても使いやすくて、多言語変換がとてもスムーズです。通貨変換にも対応しているので、このアプリ一つでとても便利です。

haebom

Jun 10, 2024  on Shopify

Conveniently translate different languages to deliver an optimized experience for your global customers.

Demir Store

Jun 09, 2024  on Shopify

è stata una svolta per il nostro negozio Shopify. Grazie alle sue potenti funzionalità di traduzione automatica e manuale, siamo riusciti a espandere facilmente la nostra attività a livello internazionale. L'app è semplice da usare e si integra perfettamente con Shopify, permettendoci di gestire le traduzioni direttamente dal pannello di controllo del nostro negozio

Checkme

Jun 06, 2024  on Shopify

Even for free it meets the needs of our store and is very well-suited for Shopify stores. Easy to use.

Brincatoys

Apr 23, 2024  on Shopify

This is one of the best translation apps on the market, however, in our case, it had a few glitches/errors. If these errors had actually been corrected by the technical team, this would now be a 5-star review with no cons to speak of. However, there were errors, mostly to do with the app itself, which made it impossible to use their native tools (manual translation, gloassary, visual editor). One of these errors was the visual editor: we've had this error unresolved for more than 2 months, with the team telling us from time to time that they're still aware of the error and are working to correct it... but the truth is that every month they charge us the monthly fee and if the error isn't corrected for a year, we'll be spending a whole year without using one of their main features? Finally, I'd like to express my displeasure with their support, 95% of the time they put up a chatbot saying they're all busy and no one can take our call... when they do, they show a lack of consideration for their own customers by completely ignoring our messages...

Eurekaonline

Apr 17, 2024  on Shopify

I am thrilled with this App! I have so many store visitors from Brazil but I didn't receive any orders from there. I then realised that language could be one of the barriers. I installed this app and hopeful that my Brazilian customers will now be able to order from my store!

Temporalis

Apr 15, 2024  on Shopify

Traduction efficace et facile à gérer. Forfait gratuit idéal pour les sites se lançant à l'international.

PETT2GO

Apr 12, 2024  on Shopify

介面簡單好懂,對於不同訪問者能自動切換翻譯+幣值換算功能,進而減少跳頁面跳失率。

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