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Customer reviews: Hextom AI Translate & Currency

Develop by Hextom

Reviews (2,702)

Overall rating
4.8

What Merchants Think

Merchants using the "Hextom: Translate & Currency" app have generally provided positive feedback, praising the app for its impactful features and the responsive support team. Many merchants find it indispensable for international e-commerce due to its effective translation and currency management capabilities, although some concerns were raised regarding technical issues and support efficiency.

Key Strengths

  • Offers user-friendly interface and easy setup.
  • Provides accurate translations and effective currency conversion.
  • Responsive and helpful customer support.
  • Free plan available for basic usage with reasonable upgrade options.
  • Enhances global reach for Shopify stores.

Common Concerns

  • Occasional bugs and technical issues affecting app performance.
  • Inconsistent support response times in some cases.
  • Translation errors in certain languages, leading to potential misunderstandings.
  • Issues with AI translation overcharging.
  • The free plan's limitations might not suit all users.

Final Thoughts

Overall, "Hextom: Translate & Currency" is highly recommended by many merchants for its effectiveness in simplifying the language and currency needs of global e-commerce stores. While some technical and support-related concerns exist, the app’s strengths in enhancing accessibility and usability make it a valuable tool for expanding into international markets.

JAEGER

May 08, 2025  on Shopify

Super Support, immer schnelle Antworten, sobald was adaptiert werden muss. Weiter so!

Deitylove Jewelry

May 08, 2025  on Shopify

good

Furever Your Friend

May 06, 2025  on Shopify

Great app and awesome support!

Macte Ovens

May 06, 2025  on Shopify

sono contento di usare quest'app, mi sto trovando molto bene ed il servizio clienti è eccezionale

Mover Plastic Free Sportswear

May 06, 2025  on Shopify

Great Assistance

ANDYOURSTORIES

May 05, 2025  on Shopify

Wild Crazy Paws

May 05, 2025  on Shopify

Hextom is a great language app! I finally found a very useful way to reach customers all over the world!

Official Hazelight Gear Store

Apr 29, 2025  on Shopify

Great app for translation and currency - especially if you want it to figure it out trough geolocation or browser language. Customer support are experts too. Highly recommend.

Flag Menu

Apr 28, 2025  on Shopify

POMADY

Apr 24, 2025  on Shopify

great

RideAgain Motors

Apr 22, 2025  on Shopify

OPHRASTUDIO

Apr 22, 2025  on Shopify

nice

HYKLE

Apr 20, 2025  on Shopify

I tried installing many apps before Hextom Most DON't work as intended or lack features i need. So far this app works wonders

Dacein GmbH | Handy Ersatzteile 2

Apr 17, 2025  on Shopify

Very good software, it helps the store to be seen by people in more countries, which is very important to me

Risenty Store

Apr 16, 2025  on Shopify

I just want to say a big thank you to Lenard D for the amazing support! He was patient, professional, and very clear with his explanations. He helped me resolve several issues step by step, and everything is working perfectly now. Really appreciate the great customer service — 5 stars!

KingCamp

Apr 14, 2025  on Shopify

Great Work!

Akustic Panel

Apr 13, 2025  on Shopify

Very good app, Lenard D from support is the best!

Chic Cart

Apr 13, 2025  on Shopify

Loovy

Apr 13, 2025  on Shopify

BacklitLEDsign

Apr 12, 2025  on Shopify

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