Ritchie was super helpful and explained the setup very well. This app is a must for all shopify sites

Customer service is undoubtedly very expert. Asha and Victoria answered all of the questions with clarity and confidence. Strongly advised. Excellent resources for improved shipping logistics.

Ich habe einige Tracking Apps hier ausprobiert. Für mich als Dropshipper hat sich TrackingMore als die beste Lösung dargestellt. Zum einen kann man seine Trackingseite individuell gestalten. Sie ist responsive und lässt aus meiner Sicht keine Wünsche offen. Das Besondere bei dieser App ist, dass man den ersten Carrier auf Wunsch komplett ausblenden kann, sodass der Kunde ausschließlich den Last Mile Carrier (Zusteller) angezeigt bekommt. Das ist aus meiner Sicht ein überragender Vorteil gegenüber den anderen Trackern. Manche zeigen den Last-Mile Carrier GAR NICHT und der Kunde kriegt ausschließlich die Updates von den China-Carriern. Auch die Anpassung der einzelnen Statusupdates funktioniert super. Man kann ganze Phrasen wie "Import customs clearance started. Carrier note: Import clearance start" entweder komplett aus der Sendungsverfolgung entfernen oder sie durch eine beliebige Formulierung ersetzen. Ferner muss ich noch den Kundenservice hervorheben. Ich war mit der Auswahl an Schriftarten/Fonts nicht komplett zufrieden, da meine Corporate-Schriftart (Inter) gefehlt hat. Das Team hat meine Anfrage entgegengenommen und im Hintergrund binnen 2 Tagen die Schriftart implementiert. Hier war echt überrascht.

Customer service is definitely very professional. Victoria cleared every single question with precise assertive answers. Highly recommended. Very good tools for an enhanced shipping logistics.

The customer service was impeccable! I contacted support via chat and in a few minutes a kind and helpful operator solved my problem. He guided me step by step with great professionalism and courtesy, making sure that everything was sorted before ending the conversation. It is really reassuring to know that, in case of need, there is a team ready to help you quickly and effectively. A service that makes the difference and makes the travel experience even more enjoyable! Highly recommended!

Their customer service is on another level. I was primarily assisted by Ashley, but also received support from Richie. Both were extremely attentive and helpful. They resolved my issue promptly, even though it wasn’t simple or straightforward. It’s been a long time since I’ve experienced service like this from a company—it truly sets them apart. Trackingmore is already a benchmark as an app, but the support from their agents genuinely makes me want to stick with them. 10/10.

Victoria from customer service helped me many times. Honestly, nothing to complain about-hher response was clear, complete and quick. Always satisfied with the service provided!

Great app and excellent support! Ashley was very helpful and guided us through everything clearly. The app works perfectly for our needs and saves us a lot of time. Highly recommend!

Ashley was extremely kind, responsive and helpful. She took care of all my questions. Customer service is unbeatable. For someone new to to the app it is the best thing you could ask for.

The BEST Tracking APP! Integrates seamlessly with other apps. Also has very good, responsive customer service. Transparent and low pricing (unlike other tracking apps that nickel and dime you for every feature)

love the fast response to support and high quality service " like Victoria " this app will be the top with this great team wish you all the best

I have been using TrackingMore across multiple sites i own, and the ease of use, and the fact it makes things seamless for customers is great. highly recommend!

I'd like to thank Richie for offering support, the help was amazing and solved the issues I was experiencing with the website.

thank you very much for always being there to answer. a big thank you for your involvement. I am testing trackingmore, I will give more details soon but for now everything is ok

Thankyou Miss Asha for assisting my concerns and also for the branding on my page. I really appreciate it! My tracking page was so much better! And also your app were so easy to navigate. I like to suggest maybe add some subscription for the quota of 1000 per month. I really love your app for my shopify page. Thankyou very much!

Just started using TrackingMore Order Tracking, and so far, it’s looking good. The setup was smooth, and the customer support has been really helpful. Excited to see how it improves our store's customer experience over time!

Ashley provided exceptional customer support—very helpful, responsive, and quick to assist. Amazing experience!

J'avais un problème dans le suivi de mes commandes mais Ashley à tout réglé, merci pour votre aide et votre gentillesse.

the application is really well done, easy to use and the customer service was responsive. Thank you sophia

This app does exactly what it promises. A very efficient tracking way for our Swiss business clients. It offers a good level of language localization options as well as a very high level of personalization on the way the information are displayed on the tracking page. The support is also important and in the first 2-3 days of implementation both Victoria and Asha from the support team has been very responsive and quick in resolving a couple of challenges we had with CSS scripts. Highly reccomended.