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Customer reviews: TrackingMore Order Tracking

Develop by Shopify

Reviews (347)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Sweet16

Oct 23, 2025  on Shopify

Bruxas da Ilha

Oct 17, 2025  on Shopify

Ótimo

kashkazi976.yt

Oct 09, 2025  on Shopify

Supper appli

IslaLondon

Oct 03, 2025  on Shopify

I can't live without this app. Trackingmore's triggers for Klaviyo allow me to have ultra-personalized flows in real time so that customers can know all the shipping statuses of their orders; tracking page with no mention of Chinese cities or references to cities that could compromise the store's trust and image; highly customizable. I highly recommend it; I have this app in more than three stores now, with all the automations.

MARCA

Sep 29, 2025  on Shopify

top app

ATEPA

Sep 02, 2025  on Shopify

给了我很大的帮助

ODB®

Aug 28, 2025  on Shopify

D.I.C.E Body & Bath LLC

Aug 20, 2025  on Shopify

GlowssyBeauty

Aug 12, 2025  on Shopify

Application au top, des fonctionnalités intéressantes. Je recommande sans hésiter.

TSUKIYA

Jul 25, 2025  on Shopify

Customer Services are amazing , you can do anything on this app to track.

VitaNetShop.eu

Jul 21, 2025  on Shopify

works great (y)

LaCasaDellaFibra

Jul 10, 2025  on Shopify

Amazing support, amazing application, nothing else i can add Highly recommended

Hipeon

Jul 07, 2025  on Shopify

CibelleParis

Jul 04, 2025  on Shopify

Merci à Ashley pour son aide

Luméa Paris

Jul 02, 2025  on Shopify

Excellent support, very helpful ! Thank you again

Delightful Keys

Jun 28, 2025  on Shopify

The support was A+. Asha answered my questions to the best of her abilities and quickly helped me to get the trackingmore watermark off my tracking page to boost my brand image.

SYSTEMCAR67 SAS

Jun 17, 2025  on Shopify

Très Satisfait

SatinBoutique

Jun 04, 2025  on Shopify

Easy to set up and use. Satin-Boutique.com

Speg

Jun 04, 2025  on Shopify

Richie, the customer service, is an asset to your company!

Yaadin Gifts

Jun 04, 2025  on Shopify

Good support from customer care. user friendly to use. thankyou

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