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Customer reviews: TrackingMore Order Tracking

Develop by TrackingMore

Reviews (1,012)

Overall rating
4.9

What Merchants Think

The "TrackingMore Order Tracking" app is well-received by merchants who appreciate its intuitive interface and seamless integration with Shopify. Many reviews highlight the transformative impact of the app on order tracking processes, with a significant emphasis on the exemplary customer service provided by the support team. Overall, merchants find the app user-friendly and effective in enhancing customer communication and satisfaction.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Exceptional customer support, often mentioning specific team members like Ashley, Richie, and Asha
  • Customizable tracking pages that maintain brand identity
  • Real-time updates and detailed analytics
  • Cost-effective, with a generous free plan available

Common Concerns

  • Occasional issues with syncing and real-time updates
  • Complex navigation within the help section
  • Challenges related to first-mile + last-mile tracking

Final Thoughts

Overall, the "TrackingMore Order Tracking" app is well-regarded for its functionality and excellent customer support. While there are some concerns regarding specific functionalities, these are often outweighed by the positive experience provided by the support team. The app is recommended for Shopify store owners who seek a reliable order tracking solution that improves customer satisfaction and operational efficiency.

Melaninful

Apr 13, 2025  on Shopify

Asha is being super helpful. It's been a pleasant!

BetterQuestions

Apr 12, 2025  on Shopify

Haven't properly used the app yet. But support and Setup was great!

ELITE FIREWORKS®

Apr 06, 2025  on Shopify

Amazing app, and amazing customer service. Very helpful!

Armadara

Apr 02, 2025  on Shopify

Muito bom, recomendo para todos!

House Of Aaradhi

Mar 31, 2025  on Shopify

Great app. Helpful support. New to this app, so more to explore. Thanks Tracking More Team.

signsupplyco

Mar 29, 2025  on Shopify

The BEST Tracking APP! Integrates seamlessly with other apps. Also has very good, responsive customer service. Transparent and low pricing (unlike other tracking apps that nickel and dime you for every feature)

BlindIT

Mar 26, 2025  on Shopify

love the fast response to support and high quality service " like Victoria " this app will be the top with this great team wish you all the best

Atercel

Mar 26, 2025  on Shopify

Ms. Ashley helped me a lot in setting up my store edd page. Very professional and helpful. Great!

Miselora Blog

Mar 25, 2025  on Shopify

Ashley helped me a lot!

The Oscura Collective

Mar 16, 2025  on Shopify

I have been using TrackingMore across multiple sites i own, and the ease of use, and the fact it makes things seamless for customers is great. highly recommend!

COOLA

Mar 14, 2025  on Shopify

Good app functionality, but, more importantly, responsive and helpful support team.

cuisine inspirante

Mar 14, 2025  on Shopify

Richie ma vraiment aider sur beaucoup de chose, il est vraiment gentil et serviable. merci

Jiggy Teas

Mar 13, 2025  on Shopify

Good stuff, Victoria was helpful :)

VaJa Beauty

Mar 11, 2025  on Shopify

Awesome app. Support is top notch. Richie helped me with all my queries. I highly recommend.

Razunoth

Mar 08, 2025  on Shopify

ok

royaume a bebe

Mar 04, 2025  on Shopify

I would like to thanks Richie for her help. She is very good. I recommand this apps

Orchid&Oak

Feb 19, 2025  on Shopify

not used it yet but looking forward to using it to progress my business

Cherished Goods Company

Feb 17, 2025  on Shopify

just installed, so far so good

Missionary Express Europe

Feb 15, 2025  on Shopify

I'd like to thank Richie for offering support, the help was amazing and solved the issues I was experiencing with the website.

Puppy Pacha

Feb 15, 2025  on Shopify

thank you very much for always being there to answer. a big thank you for your involvement. I am testing trackingmore, I will give more details soon but for now everything is ok

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