Track123 Order Tracking 3D logo

Customer reviews: Track123 Order Tracking 3D

Develop by Track123

Reviews (4,354)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Nova Prime Market

Oct 04, 2024  on Shopify

Es una app excelente para mejorar tu tienda. Se ve mucho más profesional si puede rastrear tu pedido. Recomendable!!

apse

Oct 03, 2024  on Shopify

This app has aid in our endeavor to build more trust with our customers! We are a made-to-order brand and handcraft each order, so being able to add our own statuses such as, "in production queue" and "in production" is a new way to communicate this with our customers.

Stiff Posture

Oct 03, 2024  on Shopify

Wonderful and easy to use tracking system. It looks great and works well. Lots of customization options and very quick support answering times!

Nirvafy

Oct 02, 2024  on Shopify

Excellent application, recommended. I think it is the most professional. It provides very easy guided integration and correct parcel order in transit.

OFFTAP CARTEL

Sep 29, 2024  on Shopify

Highly recommend Track123 as I use this application in my business. Such an amazing application and great service.

Lumii Brush

Sep 28, 2024  on Shopify

Best tacking app by a mile, not even a comparison really, i use this for all my product tests and i've never had an issue with it!

Modern Mythos Art

Sep 28, 2024  on Shopify

While support was good and the UI was easy, it lacks some features other apps offer, such as the ability to both monitor shipping within Shopify's dashboard and use custom emails (seems you can only do one or the other). Also, I'm always paranoid about adding a new tracking app, in case customers receive dated or duplicate emails, so I checked with support that this definitely wouldn't happen. I was assured, but the day after adding the app and turning on notifications, I got a customer email replying to a Track123 "Delivered" email they just received, for an order that was actually delivered a week ago. No idea yet how many other customers received these emails, but it's exactly what I wanted to avoid.

Femora

Sep 27, 2024  on Shopify

Perfecta para dejar seguimiento a los clientes ademas tiene modo drop que con 1 clic se configura asi que se las recomiendo

Wearable

Sep 27, 2024  on Shopify

The Track123 app has made tracking my online orders incredibly convenient! It provides real-time updates for all my shipments in one place, and the user interface is simple and easy to navigate. I especially love the notifications feature that keeps me updated on any changes in delivery status. The app supports a wide range of couriers, which makes it a one-stop solution for all my tracking needs. Highly recommended for anyone who shops online frequently and wants to stay on top of their deliveries effortlessly!

Mr. Tin

Sep 27, 2024  on Shopify

As a website owner, this tracking app has been a game changer for my business. It allows me to easily monitor all shipments in real-time and keep my customers updated on their orders.

SARVI

Sep 26, 2024  on Shopify

Track123 is an exceptional app that has significantly streamlined our shipping and tracking processes, making it an invaluable tool for our business. The seamless integration with Shopify has allowed us to effortlessly manage and monitor our orders, ensuring that our customers receive their packages on time and without any issues. The user-friendly interface and robust features of Track123 have greatly improved our efficiency and customer satisfaction. The real-time tracking updates provide peace of mind to both us and our customers, as we can easily track the status of shipments from dispatch to delivery. Additionally, the comprehensive analytics and reporting tools offered by Track123 have provided us with valuable insights into our shipping performance, helping us to identify areas for improvement and optimize our logistics operations. The customer support team has been extremely responsive and helpful, addressing any questions or concerns promptly and effectively. Overall, Track123 has proven to be a reliable and efficient solution for all our shipping and tracking needs, and we highly recommend it to any business looking to enhance their order fulfillment process.

Opusfab

Sep 26, 2024  on Shopify

this is the best app to track order. I didnt even have to connect my delivery partner or anything, it works like magic and perfectly matches to my store theme!

EasyFiy

Sep 25, 2024  on Shopify

I love this app! When you first start, I recommend trying and exploring the free version. But if you’re already familiar with the app, I highly encourage you to upgrade to the paid plan. It allows you to create a very professional track & trace page, among other great features!

AutoPump US

Sep 24, 2024  on Shopify

Track123 is an excellent app for order tracking, offering a user-friendly interface and great features like real-time updates. We've been using it for nearly a year, and it has added tremendous value to our customer experience. Whether you're just starting or already established, this app is a must-have for smooth Shopify integration. Highly recommended!

WARAN mart

Sep 22, 2024  on Shopify

The app auto updates the delivery status with various delivery methods and it provides very simple dashboard for our view and follow-ups.

SMOKE SOUQ: Vape Dubai

Sep 20, 2024  on Shopify

I’ve tried a few tracking apps, but Track123 really stands out. It's super easy to use, and the interface is so clean and straightforward—it just works. But what really blew me away was their customer support. Anytime I had a question, they were on it right away, offering real solutions, not just generic replies. If you need a hassle-free way for your customers to track their orders, Track123 is honestly the best solution I’ve found.

Priecom Gaming

Sep 20, 2024  on Shopify

They have very efficient customer service, with response times in seconds and always willing to help you with any request.

Cashflow Fanatic

Sep 19, 2024  on Shopify

Been using Track123 for all my order tracking. Great support, easy to use interface, customization options. They help!

Carlenss

Sep 19, 2024  on Shopify

Muy fácil de usar y las opciones que ofrece son muy buenas ! muy feliz de integrar esta aplicación en mi tienda de shopify

evanrubyshop

Sep 19, 2024  on Shopify

Ease of Program App Use Recently downloaded the app (which was one of the apps recommended after chatting with Shopify support about my business needs). The page by page instructions were easy to follow, easy to read and I was able to custom design the landing page with products from my store - which for me is a plus! A 5 star rating is possibly in the future after I have more experience to see how well it performs.

Scroll to Top