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Customer reviews: Track123 Order Tracking

Develop by Track123

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,260)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

Being Shipped

Oct 14, 2024  on Shopify

Track123 Order Tracking 3D has been a game-changer for my store! It integrates effortlessly with Shopify and supports tons of carriers, making it super easy to keep customers informed about their orders. The tracking page looks professional, and my customers love being able to check real-time updates without having to contact me directly. Since installing the app, I've seen a noticeable drop in “Where’s my order?” emails, which saves me so much time. It’s smooth to set up, runs flawlessly, and gives my store a more polished feel. Highly recommend it if you want to improve the post-purchase experience for your customers!

BRISTLECLEAN™

Oct 11, 2024  on Shopify

Track123 ist genau das Richtige fürs tracken jeder Bestellung. Einfaches handling und super zuverlässig!

SyncNiva

Oct 10, 2024  on Shopify

Great software, great support. Have used a bunch of other tracking plugins but they were always buggy or had issues. This one is great and easy to customize. Plugin works wonderfully - highly recommend.

MetaFurs™

Oct 10, 2024  on Shopify

This is great for beginners who want to get some sort of customized tracking page to match their branding, and from what I can tell, it allows you to have a higher order per month limit for the free plan when starting out, compared to similar apps on the Shopify App Store.

Nuova London

Oct 08, 2024  on Shopify

Great app! I would highly recommend. You can fully customize the tracking page and integrate it flawless with the most populair apps!

Vitamy

Oct 08, 2024  on Shopify

Very nice app. i would recommend this app to anyone starting up a business. Too much things are premium though.

Soarium

Oct 08, 2024  on Shopify

The fact that I can customize the tracking page to my stores theme makes this a needed asset to anyone's online store. Highly recommend.

VitalEase

Oct 06, 2024  on Shopify

I recently used Track123 Order Tracking 3D, and I must say, my experience was fantastic! The interface is incredibly user-friendly, making it easy to input my tracking number and get real-time updates on my shipment. I loved the 3D visualization feature, which gave me a unique perspective on where my package was at every stage of the delivery process. Not only did it provide accurate information, but the notifications were timely, keeping me informed without being overwhelming. It really took the stress out of waiting for my order! Overall, I highly recommend Track123 to anyone looking for a reliable and visually engaging way to track their shipments. It's a game-changer in the world of order tracking!

Car Hub

Oct 04, 2024  on Shopify

Track 123 works super well. Its easy to use and to integrate into your shopify store. I DEFINITELY recommend this app

PulseParadise

Oct 04, 2024  on Shopify

Salma was great in sorting out the problem. It is a great app for anyone who is looking to create a tracking page.

Nova Prime Market

Oct 04, 2024  on Shopify

Es una app excelente para mejorar tu tienda. Se ve mucho más profesional si puede rastrear tu pedido. Recomendable!!

apse

Oct 03, 2024  on Shopify

This app has aid in our endeavor to build more trust with our customers! We are a made-to-order brand and handcraft each order, so being able to add our own statuses such as, "in production queue" and "in production" is a new way to communicate this with our customers.

Stiff Posture

Oct 03, 2024  on Shopify

Wonderful and easy to use tracking system. It looks great and works well. Lots of customization options and very quick support answering times!

Nirvafy

Oct 02, 2024  on Shopify

Excellent application, recommended. I think it is the most professional. It provides very easy guided integration and correct parcel order in transit.

OFFTAP CARTEL

Sep 29, 2024  on Shopify

Highly recommend Track123 as I use this application in my business. Such an amazing application and great service.

Lumii Brush

Sep 28, 2024  on Shopify

Best tacking app by a mile, not even a comparison really, i use this for all my product tests and i've never had an issue with it!

Modern Mythos Art

Sep 28, 2024  on Shopify

While support was good and the UI was easy, it lacks some features other apps offer, such as the ability to both monitor shipping within Shopify's dashboard and use custom emails (seems you can only do one or the other). Also, I'm always paranoid about adding a new tracking app, in case customers receive dated or duplicate emails, so I checked with support that this definitely wouldn't happen. I was assured, but the day after adding the app and turning on notifications, I got a customer email replying to a Track123 "Delivered" email they just received, for an order that was actually delivered a week ago. No idea yet how many other customers received these emails, but it's exactly what I wanted to avoid.

Femora

Sep 27, 2024  on Shopify

Perfecta para dejar seguimiento a los clientes ademas tiene modo drop que con 1 clic se configura asi que se las recomiendo

Wearable

Sep 27, 2024  on Shopify

The Track123 app has made tracking my online orders incredibly convenient! It provides real-time updates for all my shipments in one place, and the user interface is simple and easy to navigate. I especially love the notifications feature that keeps me updated on any changes in delivery status. The app supports a wide range of couriers, which makes it a one-stop solution for all my tracking needs. Highly recommended for anyone who shops online frequently and wants to stay on top of their deliveries effortlessly!

Mr. Tin

Sep 27, 2024  on Shopify

As a website owner, this tracking app has been a game changer for my business. It allows me to easily monitor all shipments in real-time and keep my customers updated on their orders.

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