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Tipi

Develop by Storeotip
Free App

Help Desk app embedded in your store admin

Streamlined workflow
Centralized support conversations
Assign support tasks
Admin interface integration
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About Tipi

Launched Jun 13, 2024

Categories

Helpdesk

Built by Storeotip

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Description

Make your customers happy and keep them coming back with Tipi, the app that helps stores with their customer support needs. It’s easy to use but has strong features that let you deal with customer inquiries quickly. You’ll get the hang of it in under an hour. Before you know it, you’ll be providing great and personalized customer support.

Make your customers happy and keep them coming back with Tipi, the app that helps stores with their customer support needs. It’s easy to use but has strong features that let you deal with customer inquiries quickly. You’ll get the hang of it in under an hour. Before you know it, you’ll be providing great and personalized customer support. more
  • All customer support conversations in a single location
  • Assign conversations to your support team members
  • Implement the most straightforward conversation workflow
  • Integrated in your store's admin interface

Pros

  • Integrated within the store's admin interface, making it convenient for store managers
  • Comprehensive conversation management with all customer support interactions in one place
  • Ability to assign conversations to particular support team members ensuring accountability
  • Straightforward conversation workflow enhancing the usability of the app
  • Ease of use with a learning curve of under an hour, enabling quick productivity

Cons

  • Limited information on advanced features or customization options
  • Integration specifics with different store platforms are not detailed
  • No mention of analytics or reporting features to measure support performance
  • Potential lack of scalability for larger stores with more complex support needs
  • User interface specifics are not discussed, which might impact user experience

Key Features

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