Shopify Support team apps

Tipi

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Help Desk app embedded in your store admin

Streamlined workflow

Centralized support conversations

Assign support tasks

Admin interface integration

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Swift

(2/5)

2 Reviews

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Reliable & affordable door-to-door shipping service for India

Cod verification

Address verification

Real-time monitoring

Dedicated account manager

Ai-powered courier

Next day cod

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CRMammoth: your CRM team!

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Contact CRMammoth CRM team

Contact form

Custom crm tips

Crm recommendations

Collaboration start

Issue suggestions

Evaluate crm state

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Aunoa CRM and Support Agents

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Centralize all support interactions from different channels.

Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

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All In One Support Button

$5 / Month

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One-click customer support via social media

Customizable branding

Multi-platform support

One-click access

Notch – Customer Support Suite

7.8

4 Reviews

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Full CS operations managed by AI and a team of CS experts. Show more

Notch – Customer Support Suite is a transformative solution designed to elevate eCommerce customer support by seamlessly integrating AI precision with expert management. This comprehensive service takes over your entire customer support operations, eliminating the complexity and hassle of managing multiple providers, allowing you to focus entirely on business growth. Enjoy the benefits of enhanced customer satisfaction, improved operational efficiency, and peace of mind as Notch simplifies your workload. The app offers seamless integration with eCommerce platforms to deliver 24/7 automated chat support, utilizing your store's unique knowledge and insights. Additionally, Notch provides data-driven business insights to foster continuous revenue growth, ensuring that your support operations not only meet but exceed customer expectations. With Notch, managing customer service becomes an effortless process, leading to stronger relationships with your customers and driving your business success.

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Data-driven insights

Ai-powered operations

Expert team support

Seamless ecommerce integration

24/7 automated chat

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Solve Hero

$100 / Month

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AI Powered Customer Support

Email ticket routing

Ai response generation

Training manual management

WhatsApp for Teams by Rasayel

$300 / Month

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Drive product sales and support customers over WhatsApp

Issue refunds

Automated chatbots

Sync orders

Create orders

Bulk campaigns

Open api

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Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

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Customer support with social media & marketplace [eBay,amazon]

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Marketing+Support on WhatsApp

$15-$40 / Month

6.2

1,046 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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Crisp ‑ Live Chat & AI Chatbot

$25-$95 / Month

7.1

21 Reviews

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Give your customer support experience a human touch

Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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EngageBay CRM

7.8

1 Reviews

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EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.

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Sync orders

Personalized communication

Drip campaigns

Sync contacts

Web tracking

Email sequences

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Unified Repairs Support

$14.99-$49.99 / Month

(3.5/5)

4 Reviews

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All-in-One Repair Management Software

Email templates

Draft orders

Unlimited repair requests

Customer registration

Status change

Repair history tracking

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Givego

7.8

1 Reviews

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Enhance & Extend Your Customer Service with Givego Experts

Plug and play

Expert connection

Post purchase video analysis

In-app messaging

Content availability

Seamless customer journey

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ESTS WhatsApp

$99.99 / Month

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Customers of your store can directly contact your support team

No coding required

Easy setup

Whatsapp integration

Direct contact

Agent list

Kombatix Fraud Defense

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Helping support teams fight friendly fraud at the source. Show more

Kombatix Fraud Defense is an essential app for merchants aiming to protect their online revenue from friendly fraud. Leveraging an extensive network of consumer insights and transactional fraud history, Kombatix empowers businesses to confidently challenge fraudulent refund claims. The app's sophisticated algorithm provides merchants with robust evidence to counter disputes, allowing them to maintain their hard-earned profits. By analyzing billions of historical transactions, Kombatix employs AI to validate legitimate purchases, minimizing the risk of chargebacks. Its user-friendly scoring system equips support staff with the necessary tools to effectively combat fraud. For additional help, users can access support via email and online chat, ensuring merchants always have assistance at their fingertips. Visit the Kombatix website for more information and learn how it can safeguard your business against deceptive practices.

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Data network insights

Transactional fraud history

Confidence in denial

Supporting evidence

Ai validation

Historical transactions

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HelpDesk for Ecommerce support

$34-$59 / Month

6.2

1 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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ChaChing: Support families now

7.8

5 Reviews

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Support hard-working families while expanding your business.

Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

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ARCS Support Ticketing System

$2.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System

Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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Shopify Support team apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Tipi

Swift

CRMammoth: your CRM team!

Aunoa CRM and Support Agents

All In One Support Button

Notch – Customer Support Suite

Solve Hero

WhatsApp for Teams by Rasayel

Webkul Helpdesk Support‑UVdesk

Marketing+Support on WhatsApp

Crisp ‑ Live Chat & AI Chatbot

EngageBay CRM

Unified Repairs Support

Givego

ESTS WhatsApp

Kombatix Fraud Defense

HelpDesk for Ecommerce support

Chatway ‑ Live Chat Support

ChaChing: Support families now

ARCS Support Ticketing System