Its really great for small businesses as the AI can manage a lot of FAQs allowing you to concentrate on sales

I've been using Tidio for a few years, and I'm glad I did. Being able to quickly interact with visitors on the site is a game changer that has lead to conversions. Great app!

Tidio is super easy to set up and makes my site feel professional. I like how customers can get quick answers or chat with me directly. The widget looks clean, customizable, and works well on mobile.

We love Tidio, the Lyro chatbot is an absolute lifesaver, svaes us so much time and effort answering FAQ's, our emails have reduced drastically.

Tidio is a really great customer service app, allowing you to manage most of your chat needs, connecting store live chat, IG Direct, FB Messenger, WhatsApp and e-mail. While they do offer a overall good AI chatbot, it could be smarter - don't really follow up the conversation previous context and don't improvise (like chatting to gpt). 9/10 app.

Great app and very easy to setup. It integrated AI seemlessly and is a valued addition to any ecommerce website.

Our website's customer chat support works flawlessly, is configurable, has quick answers and AI support is superb.

What a time saver! Instead of having to answer every chat, Tidio takes care of most chats without human interaction.

We’ve been using Tidio for a while now, and it’s made a big difference in how we connect with our customers. The setup was simple, and the dashboard is very easy to navigate, even for someone who’s not very technical. What I like most is that we can manage live chats and automated responses together. The chatbot handles common questions quickly, which saves us a lot of time, and when customers need extra help, we can jump into the chat right away. It also integrates smoothly with Shopify, which is a huge plus for us. Overall, Tidio has helped us respond faster, improve customer satisfaction, and make our support team’s job much easier. Definitely a tool worth having if you run an online business.

Tidio has been a game-changer for our Shopify store. The live chat and chatbot features are seamless, helping us engage customers instantly and recover abandoned carts effectively. Setup was quick, the interface is user-friendly, and support is responsive. A must-have app for building stronger customer relationships and boosting sales.

Tidio ha sido una excelente incorporación para nuestra tienda online tendencias gourmet. Cuando hemos requerido ayuda el equipo de soporte siempre actua de manera rápida y ayuda. Ahora queremos ver como implementar mejor la IA para el proceso de atencion clientes y seguir experimentando con los flows. Si me gustaria contar con mas data exportable para analisis customizados, sin embargo la recomiendo.

This is an excellent app, it's difficult to see what more could want from it yet it is packaged in a simple to use interface. A shopify must have in my opinion.

Lyro bot is excellent. Highly recommend if you want something to manage your store questions when you are offline. Setting up the questions is easy and quick.

Tidio has been incredible for our business! It's such a great way to connect with customers quickly for instant answers, but the game-changer for us has been using the Lyro AI Agent. It handles most of our conversations now, so our team only needs to step in occasionally.

Very easy to set up and get started. The interface is intuitive, especially for smaller teams or non-technical users. While it covers most of the basics well, there are some limitations once you try to scale or customize more advanced workflows.

tot nu toe is het allemaal begrijpelijk met instaleren, verder ben ik nog aan het kijken hoe het werkt

Tidio has been a valuable tool for boosting customer engagement on our Shopify store. The live chat is intuitive, and the mobile accessibility makes it easy to stay responsive even while juggling other tasks. We appreciate the sleek design and how well it integrates with our brand’s premium outdoor vibe. However, setting up automated flows and AI responses has been more complex than expected. The learning curve is steep, and some features feel buried or unintuitive. With clearer guidance and more streamlined setup tools, this could easily be a 5-star platform. Still, it’s a strong option for businesses looking to enhance their customer support.

Really very easy to install and super functional, even in basic versions. It has simplified the work of customer service and Lyro when trained to answer various questions, really solves a lot of conversations that would normally be handled by a physical person. The costs are also fair for the kind of results the app brings. Absolutely recommended.

Customer service is really on top of it, and we've been seeing our support experience get streamlined quite a bit.

Love Tidio! Super easy to use and has directly generated new sales for us thanks to the Lyro AI bot and the flows we were able to create. Miles better than most other live chat apps.