Arbeiten jetzt seit fast einem Monat mit Tidio und Lyro Chat AI und sind begeistert. Einfaches übersichtliches Dashboard, schnellen Einarbeiten und der Mehrwert der 24/7 Erreichbarkeit für unsere Kunden ist einfach mega.

La app Tidio me ha ayudado a que mis clientes aprovechen cupones de descuento y dejen su correo electrónico.

Good UI, Fast and Efficient. Just what you need for cutomer service. -1 star because needs some improvement and better customer reply time.

We’ve been using Lyro AI through Tidio on our Shopify store and it’s already taken a huge load off of customer service. It handles the bulk of repetitive questions about shipping, orders, and meal details so our support inbox stays way cleaner. Training it on our FAQs and pages was straightforward and ongoing, and customers get fast, accurate answers even after hours. Overall it feels like having an extra support rep who never sleeps and keeps getting better the more we use it. It's also a great lead generation tool and they're still innovating.

Tidio has truly transformed the user experience on our Shopify webstore - answering most of the queries without agent intervention, we are just starting to earn all of the powerful features that will transform our interaction with potential and existing customers - highly recommend !

The AI Chatbot saves us soooo much time answering all the common questions about my products. My team was doing it over email and it would take up ALOT of our day. Now that we've input the knowledge, the AI system answers all the simple questions so easily.

Good overall. A bit pricey for AI Chat conversations. Backend settings is robust and has many features to dial in your website chat capabilities.

From day one I was pleasantly surprised at the performance of my chat box using Tidio. Truly the platform of choice.

Setting up Tidio was incredibly easy. The installation took only a few minutes, and the chat widget integrated seamlessly into our Shopify site. I was impressed by how intuitive the dashboard felt — clean, modern, and simple enough for any team member to use without much training.

Good app, I think its a bit too expensive but compared to competitors this one is the most advanced!

Still trying out the app..and so far so good. So easy to use and makes a better customer experience. Highly recommend.

Just going through the installation and configuration process which so far is a breeze. Customer service was prompt and knew exactly what they were talking about

Muito bom, o Lyro responde as perguntas de forma leve e bem embasado. Fácil de utilizar e implementar.

AI is actually getting pretty good at answering customer questions. This has been a huge help in freeing our team up to focus on the more important customer

Um novo funcionário para a loja! Até o momento, não tivemos problema e está sendo o melhor até agora. Bem didático e os clientes bem atendidos.

The AI is actually getting pretty good at answering customer questions. This has been a huge help in freeing our team up to focus on the more important customer questions.

The AI chatbot has completely transformed how I handle customer service, it responds instantly, helps customers find what they need, and solves issues even when I’m away. It’s freed up so much of my time, letting me focus on actually growing my business instead of being tied to support messages all day. If you’re running an online store, Tidio’s automation is worth every penny, it feels like having a full-time team member who never sleeps.

Great app and really improved upselling and also the customer interaction element that you can't always achieve with every customer. Not a big review writer but would highly recommend the app, even more so if you utilise all of the flow options.

I’m just getting started with Tidio, and the feature set already looks tremendous for my business. As a small operation, I can’t afford a lot of staff, and Tidio lets me take chat to a whole new level compared with Birdeye. I’ve built topic-based flows that deliver the information my visitors are looking for—no human needed. When an answer is elusive, the conversation automatically escalates to live chat or forwards to my email so I can follow up and close the loop. General questions are answered quickly by pulling relevant details from my website, and the replies read naturally—clear and human, not robotic. I’m looking forward to the impact on labor savings, higher conversions, and better customer satisfaction.

Tidio is great! We are a small business and it gets the job done with we need as far as communicating with the customer. I would definitely recommend to another business :)!