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Customer reviews: Synctrack PayPal Tracking Sync

Develop by Synctrack

Reviews (866)

Overall rating
5

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

  • Excellent customer support with fast response times and knowledgeable staff.
  • Easy integration with Shopify, automating PayPal tracking updates.
  • Reduces payment disputes and holds by ensuring timely tracking updates.
  • Features a straightforward setup process with comprehensive guidance from the support team.
  • Affordably priced, offering great value in comparison to alternatives.
  • Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

  • Initial setup can be slightly challenging for inexperienced users without support.
  • Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Pure Balance

Oct 28, 2024  on Shopify

100% recommended! The app works perfectly, and the customer support from Anna was amazing. She helped improve my website in just a few minutes

HomeBedBath

Oct 26, 2024  on Shopify

I sincerely recommend this program, because in case of various questions, the support responds instantly and clearly answers the questions. Help and support is felt.

BulkSupplements.com

Oct 26, 2024  on Shopify

We use about 10 different shipping carriers and Synctrack was able to map and sync all of the transactions to Paypal. I needed to contact support for help with the mapping of the 2 carriers titled as "other" as Shopify does not have them listed in their system. They were able to quickly fix the issue by enabling processing order for couriers in the backend.

Lifestorys

Oct 26, 2024  on Shopify

I recently received top-notch support from Cam, who truly went the extra mile! She not only answered my questions with great patience but also provided valuable tips to improve my website's functionality. Her guidance was so helpful, and I couldn’t be more satisfied with her dedication and expertise. Cam, thank you for the fantastic service absolutely thrilled with the experience!

RiseUpPrint

Oct 25, 2024  on Shopify

I haven’t even started using SyncTrack fully, and I’m only on the free plan, but I have to say, their customer service is incredible. Lynn went above and beyond by checking my stores and giving me personalized recommendations and guidance to help get my business off the ground. I’ve never had such fantastic support from any app or service before. Highly recommend SyncTrack just for the customer service alone—Lynn is the best!

PrimalRESIST

Oct 23, 2024  on Shopify

Great app, the setup is really easy and if you need to make changes to your shopify store for better compliance with PayPal the support team will help you. I had the pleasure of talking with Samuel who helped me setup everything correctly in minutes.

KatBuddies

Oct 23, 2024  on Shopify

Big thanks to Vincent for the outstanding support! He responded quickly to all my questions and helped resolve an issue with my order. Extremely friendly and professional. Highly recommend!

STILISTA

Oct 23, 2024  on Shopify

Hana helps me a lot, not only solving my doubts, she take care of my store telling me some recommendations for Paypal look my store with a better eyes. Very nice app and Hana helpes me a lot.

Chroma Pulse

Oct 18, 2024  on Shopify

Perfect app to sync paypal, I did not understand why I did not receive payments from paypal, well with this app I managed to solve the problem, super recommended!

Refined Melbourne

Oct 17, 2024  on Shopify

Perfect app! The service is really great. They respond very quickly and know a lot about Paypal and disputes. I would definitely recommend it to every Shopify store owner, because it prevents a lot of problems in the future.

EnmaCards

Oct 10, 2024  on Shopify

Cam was a very kind and respectful person that was eager to help out every time. This app is also a great app to really avoid spending a lot of time adding tracking numbers and more.

σολCart

Oct 08, 2024  on Shopify

truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid

Redesign Me

Oct 08, 2024  on Shopify

The app is user friendly and easy to install. I especially like the assistance I received via the live chat. Tyler was friendly. He reviewed my store and offered some helpful tips which I will use. I sincerely appreciate it. Thank you!

DealByEthan.gay

Oct 07, 2024  on Shopify

So glad I switched to this PayPal Tracking app from another one... so much slicker and I was tired of the competitor app not being reliable and not responding to support. Whereas with Synctrack, when I was setting up Vincent on live chat was super fast to respond and fantastic at his job! Thanks again!

My Avenue

Oct 06, 2024  on Shopify

Best customer service ever, they help me a lot about my problems with paypal policy and limitations. Download this app

Vendie

Oct 06, 2024  on Shopify

This app looks like it will help with making things much more streamlined. Very easy to set up, Joyce was very helpful with helping me with this.

Metal Decor 4U

Oct 04, 2024  on Shopify

Niel was extremely helpful and patient while working with me to complete my setup. He confirmed everything and then offered to verify the rest of my configuration.

AmaraBrighton

Oct 03, 2024  on Shopify

Fantastic app with even better support! They went above and beyond to make sure everything was working perfectly. Recommend!

BEATIQ

Oct 03, 2024  on Shopify

Works perfectly and in my opinion is essential if you receive orders that have been paid for via Paypal. Saves a lot of time and energy and if you have a question, the support also answers super fast (for me within a minute) I can highly recommend it!

Waveons

Oct 01, 2024  on Shopify

Fantastic App with Excellent Support!" This app does exactly what it promises—quickly syncing PayPal tracking and helping to avoid disputes. Funds are released faster, and the best part is the team behind SyncTrack. They have amazing customer support that responds instantly through live chat. PayPal tip: make sure to provide clear return policies to avoid disputes and chargebacks. Store Review: Since using SyncTrack, my store's payment process has been more efficient. I'm getting fewer chargebacks and disputes, and my PayPal funds are released faster. This app is a must for anyone serious about running an e-commerce business!

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