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Customer reviews: Synctrack PayPal Tracking Sync

Develop by Synctrack

Reviews (866)

Overall rating
5

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

  • Excellent customer support with fast response times and knowledgeable staff.
  • Easy integration with Shopify, automating PayPal tracking updates.
  • Reduces payment disputes and holds by ensuring timely tracking updates.
  • Features a straightforward setup process with comprehensive guidance from the support team.
  • Affordably priced, offering great value in comparison to alternatives.
  • Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

  • Initial setup can be slightly challenging for inexperienced users without support.
  • Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

GlucoMax

Apr 07, 2025  on Shopify

Excelente suporte e app muito útil! Eu estava com dúvidas sobre a integração com Stripe e PayPal, e o atendimento foi super rápido e eficiente. Samuel me ajudou a revisar toda a configuração, e agora tudo está sincronizando automaticamente — salvou meu dia! Recomendo demais, especialmente pra quem tem volume alto de pedidos. Funciona de verdade.

Vespify

Apr 07, 2025  on Shopify

Synctrack completely solved my issues with PayPal payment holds. Since I started using it, my orders get automatically synced and confirmed, and the release times for funds have improved significantly. It’s a must-have app for any store dealing with PayPal. On top of that, their customer support is absolutely top-notch — fast, friendly, and always ready to help with anything. You can tell they genuinely care about their users. Highly recommended!

Maude Kids Decor

Apr 02, 2025  on Shopify

Customer Support was great, I had been chatting with Tracy for support with my Blockify setup and then the question was posed about whether I was syncing my tracking to PayPal, which I wasn't. We installed the App and set up was really easy and straightforward and it is working and was also able to catch up old orders as well. In reviewing my store it was also noticed that my cookie bar could use some improvement so they also helped me to walk through that process. Very helpful.

Ladies’ Night Beauty

Apr 01, 2025  on Shopify

The assistance, great customer service, and being made to feel safe and more at ease as an entrepreneur was immense! Great advice beyond the scope of what they are required to do for you and very caring. The education and instruction provided at Synctrac to be successful and in legal compliance should be available to our youth in school in place of the many trivialities that are taught to our youth. Great job!

Lumiberry

Mar 15, 2025  on Shopify

This app is simply amazing. So easy to use and extremely user friendly! Their customer support team is fantastic! Very helpful. Ben is the one who assists with my set-up and he is so wonderful.

DrawMania

Mar 07, 2025  on Shopify

I've been using this app for 2 years now across multiple stores and I think it's the best app for the price ;) Also great customer service, they respond to any queries with professionalism, dedication.

enchantitude

Mar 02, 2025  on Shopify

Really excited to use this app, manually adding to paypal was bad because i kept forgetting.. i am excited to have htsi all taken care of now in seconds!! Thanks to support for answering my questiosn INSTANTLY!!

Scentini Candles

Mar 02, 2025  on Shopify

Awesome app & great help setting up in the beginning. At midnight answering my questions & making sure it all works! A1

PiSugar Kitchen

Feb 27, 2025  on Shopify

The customer support team at Synctrack is truly outstanding. They are not only knowledgeable but also incredibly patient and empathetic. Their quick response time and genuine commitment to resolving issues have been invaluable, guiding me step-by-step to ensure I fully understand every aspect of the application.

Extreme Meters LLC.

Feb 26, 2025  on Shopify

App is worth the $. I don't have to worry about adding tracking to PayPal. Set it up then forget about it. All good.

Zenara

Feb 18, 2025  on Shopify

I've been using this for a few months now. Everything good so far. Ben from support was super helpful.

4Little

Feb 14, 2025  on Shopify

De assistentie is echt top. Bij binnenkomst kun je gelijk een store review aanvragen. Anna heeft me geweldig geholpen en tips gegeven om PayPal problemen te voorkomen.

Schmunzelzwerge

Feb 12, 2025  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

Clothes & Roads

Feb 10, 2025  on Shopify

Great support from Ben! He gave me tips on how to improve my shipping policy and my return & exchange policy. Haven't tried to sync yet, but can't wait to see how it goes. Thanks!

TrueSilk

Feb 07, 2025  on Shopify

5/5 I used this app many times now and i really enjoyed the new updates they made, it was also nice to talk to Hana from the support that went through the website and helped me implement few changes to be fully compliant

SnugFit™ Travel Pillow

Feb 03, 2025  on Shopify

This APP has changed my business!! Paypal have now released the hold on my payments!! This app is so awesome and is a game changer for sure!! Definitely 5 stars...and the support is absolutely first class. Thank you

Maude + Aster

Jan 30, 2025  on Shopify

I installed the app less than an hour ago and chatted with the support to have them look through my website to make sure I'm doing everything correctly for Paypal. Joy helped me immensely and gave me many suggestions. I really appreciate all of the help and feel good about the app so far.

Velloria London

Jan 27, 2025  on Shopify

thanks so samuel, i did not knew about this tool samuel explained it quite well, and i'm convined that i am in need for this tool

Moebelbox24.de

Jan 17, 2025  on Shopify

Great app, great support (thanks to Tyler), what do you want more? Anybody curious about the app, try it.

DecoNooks

Jan 11, 2025  on Shopify

Review for Synctrack: PayPal Tracking Sync I am extremely satisfied with the Synctrack: PayPal Tracking Sync app! It has made the process of syncing tracking numbers between my Shopify store and PayPal so much easier. Now I can be confident that all orders are updated automatically, and my customers receive timely notifications about their delivery status. I also want to highlight the outstanding customer support. I reached out with a question, and the support agent was not only professional but also incredibly helpful. They patiently explained all the details, resolved my issue quickly, and even provided additional tips to optimize my workflow with the app. Thanks to Synctrack, my operations have become much smoother, and I can wholeheartedly recommend this app to anyone looking to save time and avoid unnecessary order management hassles with PayPal. Huge thanks for the excellent service and a top-quality product!

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