SyncTrack App Review: Features, Pros & Cons for Shopify

Customer reviews: Synctrack PayPal Tracking Sync

SyncTrack is a Shopify app designed to streamline order tracking and delivery updates for merchants and customers. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (410)

Overall rating

5

488
4

3
3
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What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

Excellent customer support with fast response times and knowledgeable staff.
Easy integration with Shopify, automating PayPal tracking updates.
Reduces payment disputes and holds by ensuring timely tracking updates.
Features a straightforward setup process with comprehensive guidance from the support team.
Affordably priced, offering great value in comparison to alternatives.
Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

Initial setup can be slightly challenging for inexperienced users without support.
Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Movie Buffs Forever

Oct 10, 2025 on Shopify

This app is wonderful! It saves me so much time by instantly syncing my PayPal Express tracking information of fulfilled orders from website to PayPal instead of me needing to add tracking numbers manually. Also, I ran into a glitch when the app was first installed, and the support team for this app responded quickly and very kindly; they fixed the problem right away. I am delighted with this app and its support team. I highly recommend it!

TRADER AKIBA

Oct 10, 2025 on Shopify

Vamaro

Oct 08, 2025 on Shopify

The team supported me very quickly and helped me a lot.

Vinza

Oct 07, 2025 on Shopify

Ben is a good guy

Witches Brew

Oct 06, 2025 on Shopify

I recently installed the app and needed assistance with setup. Tracy from the Synctrack support team provided exceptional help, resolving everything in under 5 minutes. Outstanding support!

Freedom

Oct 06, 2025 on Shopify

Groovysta

Sep 10, 2025 on Shopify

App dùng ổn định, support rất nhiệt tình

ONEXPLAYER

Sep 05, 2025 on Shopify

Skinelune

Sep 04, 2025 on Shopify

guter support

Victoria's Finest

Sep 04, 2025 on Shopify

Great app, affordable, and customer service is top notch!!!

Natura Scents

Sep 04, 2025 on Shopify

Nice help and really solve my problem!

Tulinii

Sep 02, 2025 on Shopify

Prompt and helpful support

snaxo

Sep 02, 2025 on Shopify

very cool and nice looking app. staff are very happy

Nuvea

Aug 29, 2025 on Shopify

Revuna

Aug 12, 2025 on Shopify

Great app, really a must have when you use PayPal or Stripe to process payments. Without syncing your tracking numbers to them, you will get many issues. Their support is also very quick and hepful, Niel helped me out in no time!!

Beneunder

Aug 08, 2025 on Shopify

Simple and easy to install and good service team, they are professional

Biomimic

Aug 06, 2025 on Shopify

Very good app !

4Endurance Slovenija

Jul 30, 2025 on Shopify

EV Motion Shop

Jul 28, 2025 on Shopify

Thanks to Vincent for the Support and great recommendations

Defix

Jul 28, 2025 on Shopify

I was recommended this app by ChatGPT to prevent future issues like PayPal holding my funds. I downloaded the app and connected my PayPal account with the help of their customer service rep, Niel. He assisted me within minutes and clearly explained how the entire app works with accuracy and detail. Great support!