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Customer reviews: Synctrack PayPal Tracking Sync

Develop by Synctrack

Reviews (820)

Overall rating
5

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

  • Excellent customer support with fast response times and knowledgeable staff.
  • Easy integration with Shopify, automating PayPal tracking updates.
  • Reduces payment disputes and holds by ensuring timely tracking updates.
  • Features a straightforward setup process with comprehensive guidance from the support team.
  • Affordably priced, offering great value in comparison to alternatives.
  • Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

  • Initial setup can be slightly challenging for inexperienced users without support.
  • Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Carsosa

Dec 02, 2024  on Shopify

Could not be happier with the service and the performance if this app. Following repeated experiences with money being held by paypal, i was in great need of an app that would easily sync my orders with paypal, and synctrack came to the rescue. Special thanks to Tracy who provided me with exceptional customer service.

PrimaBaby

Dec 02, 2024  on Shopify

I would strongly recommend this app as it allows you to sync your PayPal account and your Shopify store, preventing probable payment disruptions. From the beginning they check that everything really does sync and they have the most amazing support team who guides you and suggests what actions need to be taken in advance. Vincent, from their support team was so helpful and so professional. His kind manner put me at ease. Well done PayPal!

BagADealAustralia

Dec 02, 2024  on Shopify

Customer Service officer, Anna was very helpful and patient with me by giving me relevant advice and details to ensure that I'm protected and my site is well-represented. She's also suggested useful apps that I could use for my site to improve my service to my customers - much needed. Thank you.

The World of Things

Dec 01, 2024  on Shopify

I am very pleased with the work of Synctrack PayPal Tracking Sync, the service is super, they helped me a lot. I recommend it to everyone

SHOPGROUNDLLY

Dec 01, 2024  on Shopify

Team is always supportive and app works great! Niel from SyncTrack team has been assisting me for days to get my store in absolute compliance with PayPal policies!

Rings For Champs

Nov 28, 2024  on Shopify

Anna and the dev team are incredible! This app has been a game-changer—I didn’t even realize how much I needed it. It saves me time by automating order fulfillment and even flagged some incomplete transactions that mistakenly appeared as orders. Great value for the price!

SIANA AVENUE

Nov 27, 2024  on Shopify

Very helpful really took out time to guide me through every step of the way. I really appreciate the time that was taken out to help me.

Ta Nejeru

Nov 27, 2024  on Shopify

J'ai eu contact avec Tanya sur le live chat, patiente elle a su m'aider et me fournir les liens utile à ma demande. je suis très satisfait de leur service et professionnalisme

Lara Grace Berlin

Nov 27, 2024  on Shopify

This app is amazing and helpful to keep your Paypal healthy. Also, the support team gave me amazing tips (thanks Ben). I really recommend it!

Siefker Gold

Nov 25, 2024  on Shopify

Great support, got recommendations and live help from Tracy to help combat any PayPal disputes and/or issues by changing my contact page and shipping policies on my Shopify store. I also was sent a legal dispute pdf for use in case of PayPal disputes for use as templates to write e-mails to PayPal.

Fixer

Nov 25, 2024  on Shopify

A very cool, useful, and most importantly convenient application that will definitely make everyone's work easier, I recommend it. The chat support is very nice, they helped with everything, at the highest level!

4myvibe

Nov 24, 2024  on Shopify

Ben was really helpful in guiding me through the correct setup of this fantastic tool. Anyone looking to fix Paypal payments should download this software, in my opinion.

desialy

Nov 20, 2024  on Shopify

Great app, easy to set up. Using it for multiple stores. Makes life so much easier syncing all orders to paypal. Agents reply fast and had a good communication with Joy. Thanks!

Cozy Shark

Nov 20, 2024  on Shopify

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Briliantz

Nov 14, 2024  on Shopify

Super application je l'utilise depuis plus de deux ans. Augmente la confiance client. Je ne peux plus m'en passer!

Claude Quebec

Nov 14, 2024  on Shopify

Great app - Tracy from customer service answered straight away and really helped review everything and answer all my questions! - Thank you Tracy!

Inkifingus

Nov 14, 2024  on Shopify

Wonderful app and easy to use. Automates the process and does exactly what it says. Highly recommend.

Caged By Desire

Nov 13, 2024  on Shopify

I can’t thank Joy at Synctrack Paypal Track Sync enough for the outstanding support! From the moment we reached out, Joy was a beacon of guidance and expertise. She went above and beyond to help us with our site compliance and optimization, making sure every detail was addressed to keep our store in top shape. Joy’s knowledge of best practices, especially around compliance and SEO, has been invaluable, and the friendly, approachable style made the whole process smooth and stress-free. Thanks to her help, our site is not only more compliant but also optimized for performance and user experience. Highly recommend Synctrack for anyone looking to elevate their online store!

Polash Official

Nov 13, 2024  on Shopify

Fantastic app, customer support is great and friendly. Absolutely & utterly recommend for everyone/anyone that want's to make income with ecommerce. They also go out of the way and help you with stuff that normal app developers won't do. Feel absolute remorse for all the people that's missing out, who hasn't came across this app!

Snuggle Pet

Nov 10, 2024  on Shopify

I like Vincent's support. He helped me solve my mistakes, and he did it quickly and qualitatively. Five STARS!

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