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Customer reviews: Synctrack PayPal Tracking Sync

Develop by Synctrack

Reviews (866)

Overall rating
5

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

  • Excellent customer support with fast response times and knowledgeable staff.
  • Easy integration with Shopify, automating PayPal tracking updates.
  • Reduces payment disputes and holds by ensuring timely tracking updates.
  • Features a straightforward setup process with comprehensive guidance from the support team.
  • Affordably priced, offering great value in comparison to alternatives.
  • Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

  • Initial setup can be slightly challenging for inexperienced users without support.
  • Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

SHAPERLUV

Jan 08, 2025  on Shopify

Amazing app and amazing support! The best out there. You'll never experience any issues with them and is super affordable. 10/10. Special thanks to Ben for the prompt support. They always answer super fast and provide the best support.

Solarbatros

Jan 02, 2025  on Shopify

Works like a charm—no complaints! Working with PayPal has become much easier thanks to the automatic sync between Shopify and PayPal shipping information. The customer service is excellent.

Gamaneo

Dec 23, 2024  on Shopify

Service client réactif et de très bon conseil. Je viens juste d'installer l'appli donc pas pu tester encore

Divergence Lifestyle

Dec 18, 2024  on Shopify

The App is user friendly. My support team broke everything down for me. I received more than enough information to help me on my journey. I am highly thankful for the Apps as they make everything easier for me.

Cloe Jewelry

Dec 11, 2024  on Shopify

couldn't be more impressed with the level of assistance I received from PayPal's support team. They were not only professional and knowledgeable but also incredibly patient and empathetic throughout the process. What stood out the most was their quick response time and genuine commitment to resolving my issue. They guided me step-by-step, ensuring that I fully understood everything along the way. The entire experience felt personalized, and I truly appreciated their effort to go above and beyond. If you're ever in need of help with PayPal, rest assured you’re in excellent hands. A huge thank you to the team for turning a potentially stressful situation into a seamless resolution!

Stay Well Australia

Dec 09, 2024  on Shopify

Great app! I’ve been using it for a while now, and I can confidently say it’s well worth the money, does an excellent job, and the customer service is outstanding.

paylessonclothing.shopify.com

Dec 08, 2024  on Shopify

Fantastic. I find the staff knowledgeable, pleasant, and very patient. Joyce helped me and showed the steps I needed to know about the Synctrack app and Checkout rule app. It was a good experience I had. Those 2 applications do a great job. Thank you for your time and help.

Pawtique Haven

Dec 08, 2024  on Shopify

Tanya's customer support is exceptional! She's always there to help and provides outstanding assistance. Truly superb!

Christ Follower Life

Dec 04, 2024  on Shopify

Use SyncTrack for nearly 3 years. easy to use, syncs PayPal tracking perfectly, has a very helpful support team. thanks

Pamora

Dec 04, 2024  on Shopify

A very good app, I can only recommend it. Tracy helped me straight away and solved my problem. She replied very quickly and I think that's very good.

Carsosa

Dec 02, 2024  on Shopify

Could not be happier with the service and the performance if this app. Following repeated experiences with money being held by paypal, i was in great need of an app that would easily sync my orders with paypal, and synctrack came to the rescue. Special thanks to Tracy who provided me with exceptional customer service.

PrimaBaby

Dec 02, 2024  on Shopify

I would strongly recommend this app as it allows you to sync your PayPal account and your Shopify store, preventing probable payment disruptions. From the beginning they check that everything really does sync and they have the most amazing support team who guides you and suggests what actions need to be taken in advance. Vincent, from their support team was so helpful and so professional. His kind manner put me at ease. Well done PayPal!

BagADealAustralia

Dec 02, 2024  on Shopify

Customer Service officer, Anna was very helpful and patient with me by giving me relevant advice and details to ensure that I'm protected and my site is well-represented. She's also suggested useful apps that I could use for my site to improve my service to my customers - much needed. Thank you.

The World of Things

Dec 01, 2024  on Shopify

I am very pleased with the work of Synctrack PayPal Tracking Sync, the service is super, they helped me a lot. I recommend it to everyone

SHOPGROUNDLLY

Dec 01, 2024  on Shopify

Team is always supportive and app works great! Niel from SyncTrack team has been assisting me for days to get my store in absolute compliance with PayPal policies!

Rings For Champs

Nov 28, 2024  on Shopify

Anna and the dev team are incredible! This app has been a game-changer—I didn’t even realize how much I needed it. It saves me time by automating order fulfillment and even flagged some incomplete transactions that mistakenly appeared as orders. Great value for the price!

SIANA AVENUE

Nov 27, 2024  on Shopify

Very helpful really took out time to guide me through every step of the way. I really appreciate the time that was taken out to help me.

Ta Nejeru

Nov 27, 2024  on Shopify

J'ai eu contact avec Tanya sur le live chat, patiente elle a su m'aider et me fournir les liens utile à ma demande. je suis très satisfait de leur service et professionnalisme

Lara Grace Berlin

Nov 27, 2024  on Shopify

This app is amazing and helpful to keep your Paypal healthy. Also, the support team gave me amazing tips (thanks Ben). I really recommend it!

Siefker Gold

Nov 25, 2024  on Shopify

Great support, got recommendations and live help from Tracy to help combat any PayPal disputes and/or issues by changing my contact page and shipping policies on my Shopify store. I also was sent a legal dispute pdf for use in case of PayPal disputes for use as templates to write e-mails to PayPal.

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