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Customer reviews: Synctrack PayPal Tracking Sync

Develop by Synctrack

Reviews (820)

Overall rating
5

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

  • Excellent customer support with fast response times and knowledgeable staff.
  • Easy integration with Shopify, automating PayPal tracking updates.
  • Reduces payment disputes and holds by ensuring timely tracking updates.
  • Features a straightforward setup process with comprehensive guidance from the support team.
  • Affordably priced, offering great value in comparison to alternatives.
  • Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

  • Initial setup can be slightly challenging for inexperienced users without support.
  • Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

SoapGuys

Nov 09, 2024  on Shopify

bis jetzt läufts ganz gut und Niel hat mir auch gute Informationen gegeben die ich ergänzen konnte! Danke

Clad Toronto

Nov 08, 2024  on Shopify

Amazing customer service, one of the best I have ever had. overall great app and highly recommend it

Boostyourhealth

Nov 07, 2024  on Shopify

A very convenient application, has many interesting functions, adapts well to the store and has excellent support 24/7

JC FINE WINES

Nov 06, 2024  on Shopify

Good experience with this app. Automatically sync and super easy to use. Support team is very helpful and nice.

PostraX

Nov 06, 2024  on Shopify

Great and quick support, quick check of my store page to review so that it aligns with PayPal requirements. Kind agent attended me! Greetings from Germany. Max

cmnature

Nov 05, 2024  on Shopify

Die Installation und die Unterstützung durch den Support von Miss Hana war hervorragend, auch auf deutsch - danke, weiter zu empfehlen

Aura Fuel

Nov 01, 2024  on Shopify

the customer care will take you through all the process of setting it up step by step, so need to worry about a thing.

NoDrab

Nov 01, 2024  on Shopify

The entire support team is lovely and the whole suite of apps by this company are incredible. They're there to help in every way they can, and they're very knowledgeable on a wide range of topics. Niel in particular is great. I keep getting Niel, but I never complain! :)

Slooopie

Oct 30, 2024  on Shopify

Got the App to help with PayPal compliance and they've gone above and beyond to check my website for me and ensured I was up to standard even giving me guidelines to help improve areas. This included very detailed shipping information & more highly recommend!

Holey Coley

Oct 29, 2024  on Shopify

Super quick and easy to install! So far, the app looks very straight forward and easy to use. Customer service was great.

Pure Balance

Oct 28, 2024  on Shopify

100% recommended! The app works perfectly, and the customer support from Anna was amazing. She helped improve my website in just a few minutes

HomeBedBath

Oct 26, 2024  on Shopify

I sincerely recommend this program, because in case of various questions, the support responds instantly and clearly answers the questions. Help and support is felt.

BulkSupplements.com

Oct 26, 2024  on Shopify

We use about 10 different shipping carriers and Synctrack was able to map and sync all of the transactions to Paypal. I needed to contact support for help with the mapping of the 2 carriers titled as "other" as Shopify does not have them listed in their system. They were able to quickly fix the issue by enabling processing order for couriers in the backend.

Lifestorys

Oct 26, 2024  on Shopify

I recently received top-notch support from Cam, who truly went the extra mile! She not only answered my questions with great patience but also provided valuable tips to improve my website's functionality. Her guidance was so helpful, and I couldn’t be more satisfied with her dedication and expertise. Cam, thank you for the fantastic service absolutely thrilled with the experience!

RiseUpPrint

Oct 25, 2024  on Shopify

I haven’t even started using SyncTrack fully, and I’m only on the free plan, but I have to say, their customer service is incredible. Lynn went above and beyond by checking my stores and giving me personalized recommendations and guidance to help get my business off the ground. I’ve never had such fantastic support from any app or service before. Highly recommend SyncTrack just for the customer service alone—Lynn is the best!

PrimalRESIST

Oct 23, 2024  on Shopify

Great app, the setup is really easy and if you need to make changes to your shopify store for better compliance with PayPal the support team will help you. I had the pleasure of talking with Samuel who helped me setup everything correctly in minutes.

KatBuddies

Oct 23, 2024  on Shopify

Big thanks to Vincent for the outstanding support! He responded quickly to all my questions and helped resolve an issue with my order. Extremely friendly and professional. Highly recommend!

STILISTA

Oct 23, 2024  on Shopify

Hana helps me a lot, not only solving my doubts, she take care of my store telling me some recommendations for Paypal look my store with a better eyes. Very nice app and Hana helpes me a lot.

Chroma Pulse

Oct 18, 2024  on Shopify

Perfect app to sync paypal, I did not understand why I did not receive payments from paypal, well with this app I managed to solve the problem, super recommended!

Refined Melbourne

Oct 17, 2024  on Shopify

Perfect app! The service is really great. They respond very quickly and know a lot about Paypal and disputes. I would definitely recommend it to every Shopify store owner, because it prevents a lot of problems in the future.

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