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Customer reviews: Synctrack PayPal Tracking Sync

Develop by Synctrack

Reviews (820)

Overall rating
5

What Merchants Think

Merchants consistently praise "Synctrack PayPal Tracking Sync" for its effectiveness in automating the synchronization of tracking information from their Shopify stores to PayPal, which has notably reduced order disputes and payment holds. Users find the interface user-friendly and the app integrates seamlessly into their existing workflows, significantly improving efficiency and enhancing customer experience.

Key Strengths

  • Excellent customer support with fast response times and knowledgeable staff.
  • Easy integration with Shopify, automating PayPal tracking updates.
  • Reduces payment disputes and holds by ensuring timely tracking updates.
  • Features a straightforward setup process with comprehensive guidance from the support team.
  • Affordably priced, offering great value in comparison to alternatives.
  • Helps maintain compliance with PayPal policies, mitigating potential service disruptions.

Common Concerns

  • Initial setup can be slightly challenging for inexperienced users without support.
  • Some users are still in the early stages of usage and unable to fully evaluate the app's long-term reliability.

Final Thoughts

"Synctrack PayPal Tracking Sync" receives high accolades from users for its practicality and efficiency in managing PayPal transactions. Its robust functionality and exceptional customer support make it a valuable tool for e-commerce businesses seeking to streamline operations and enhance their PayPal transaction management. The overwhelmingly positive feedback and recommendations signify its essential role for any Shopify store utilizing PayPal.

Prafix

Jul 21, 2024  on Shopify

Niel hat mir sehr unkompliziert dabei geholfen, die richtigen Einstellungen für die korrekte Synchronisation meiner Trackingnummern zu finden. Danke:)

Kehyla Beauty Germany

Jul 18, 2024  on Shopify

Hana support service was great. She solved my problem quickly and with great expertise. Her courtesy and clarity made everything easy. Excellent service!

Breeth™

Jul 17, 2024  on Shopify

Exceptional customer service from Synctrack! Vincent went above and beyond to help me with my issue. Super responsive and very friendly. Highly recommend!

Netvi

Jul 10, 2024  on Shopify

app is great especially the customer service is awesome. a person named Cam here , is a great personality. He guides you through every step to make sure you verify paypal account and do your work properly. Thanks Cam for your support

BananaPaw

Jul 10, 2024  on Shopify

Top APP, sehr einfache Einrichtung und super schnelles Support Team. Alle Fragen beantwortet. Klare Empfehlung

SereneMist

Jul 10, 2024  on Shopify

The support team responded super fast and reviewed my store for potential issues related to Paypal disputes. I highly recommend using this app if you use Paypal and Stripe for your Shopify Store.

BetterLife

Jul 09, 2024  on Shopify

I cannot say enough good things about the Synctrack PayPal Tracking app and their incredible customer support, especially Hana! I recently encountered an issue with tracking information, and Hana responded swiftly and efficiently to resolve it. Her willingness to help and cheerful demeanor made the whole experience effortless and pleasant. The Synctrack PayPal Tracking app itself is a lifesaver for anyone managing online transactions. It provides accurate and up-to-date tracking information seamlessly integrated with PayPal, ensuring I always know the status of my shipments. The interface is user-friendly, and the app works flawlessly. If you're looking for a reliable tracking solution with outstanding customer service, look no further than Synctrack PayPal Tracking. They truly go above and beyond to ensure their customers are satisfied. Kudos to Hana and the entire support team for their dedication and excellent service!

HALIPAX

Jul 07, 2024  on Shopify

This app is a life saver for any store using PayPal. Great support and the best app to avoid PayPal disputes and money holds. Tracy today shared valuable information to which I am very grateful. These guys are going way beyond my expectations. Thank you

Wendy International

Jul 02, 2024  on Shopify

Very very nice app I just installed it now and thanks to samuel one of the customer care he was very patient and helpful I’m so excited he helped fix my problem apparently my browser was the issue he told me to use another and immediately it was ok. Can’t wait to start using it properly in my Shopify store

Nurture Needs Australia

Jun 30, 2024  on Shopify

Knowledgable and supportive! Provided great advice to improve our website and customers experiences!

Z Essentials

Jun 23, 2024  on Shopify

Hana was great and helped me with Alot of ways to improve my webpage and make the customer interaction even more seamless and easy for them she even sent me a email with everything we had discussed on our chat which was an amazing help

Lozenda.de

Jun 20, 2024  on Shopify

Great app that does the work, easy setup and the after service is amazing. If there are any issues i can easily contact them via chat and get help instantly

LDRNecklaces

Jun 18, 2024  on Shopify

Great experience with support. Anna helped me with the problems I had and was very pleasant. She had patience and helped me with some things that maybe she wasn't even responsible for. Like a store arrangement. Thank you very much the app is great the support is even better.

Rapp Collect

Jun 18, 2024  on Shopify

Does exactly what it is meant to do. Have been using the app for a long time and it's a type of set and forget app that will do the job seamlessly. Have not had any issues and it's saved a lot of time. First time I've had to contact support to get help with updating store compliance for PayPal and would like to extend my thanks to Tracy for the helpful advice. Highly recommend!

SELVANI

Jun 16, 2024  on Shopify

I am extremely satisfied with the service from Synctrack PayPal Tracking Sync. They assisted me quickly and professionally with my tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!

Kicklo

Jun 13, 2024  on Shopify

Just installed, got good guidance from customer support agent Hana. She reviewed by store and provided feedback along with good practices for a healthy Paypal account and templates for responding to Paypal customer service. I am looking forward to a have a smooth journey with the app.

NyteBall

Jun 13, 2024  on Shopify

Amazing experience with Tracy. She really took the time to be patient and assist me with my store. GIVE HER A RAISE SHE DOING HER SHT. Thank you Tracy!!!

InfiniteTicks

Jun 11, 2024  on Shopify

It's a great app, the team helps you to solve basically all your problems regarding paypal. Highly recommended!

Unitrophy

Jun 10, 2024  on Shopify

I've been using the SyncTrack PayPal app, and it's fantastic! The integration with PayPal is seamless, making transaction tracking effortless. The user interface is clean and intuitive, and the real-time synchronization is a huge plus. Detailed analytics and customizable notifications help me stay on top of my finances. Customer support is responsive and helpful. Overall, it's a must-have for anyone managing finances with PayPal.

Mirelle

Jun 10, 2024  on Shopify

I've had an excellent experience with Synctrack PayPal Tracking Sync. Tracy from Synctrack is awesome! She helped me a lot with setting up my PayPal orders and linking them to my Shopify store automatically, so I don't have to do it manually. Thank you so much for all your help, Tracy! You are amazing!

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