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Collect post-purchase feedback via Shopify for actionable customer insights. Show more

Feedback Box is a powerful app designed to help merchants gain a deeper understanding of their customers by capturing valuable feedback immediately after a purchase when engagement is at its peak. Seamlessly integrating with Shopify checkout pages, the app presents targeted surveys to customers during the checkout thank-you phase, ensuring their experiences and opinions are fresh and top-of-mind. With its intuitive, real-time analytics dashboard, merchants can easily navigate interactive charts and apply filters to distill actionable insights. Feedback Box also offers a versatile custom survey builder, featuring various question types and conditional logic to tailor questions to specific customer interactions. The app enables merchants to export collected customer responses in universally compatible formats such as Excel, CSV, and JSON, allowing for easy integration with other tools and systems. By leveraging immediate post-purchase feedback, businesses can refine their products and services, ultimately enhancing customer satisfaction and driving growth.
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Real-time analytics
Post-purchase surveys
Custom survey builder
Instant export options
  • $299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
61 Reviews

Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.
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Advanced reporting
Dynamic audience builder
Rfm customer segmentation
Automated nps tool
Buying habits reports
  • $25-$99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
4 Reviews

Collect feedback, generate user content, grow organic SEO. Show more

HouseParty: Community Feedback is an innovative app designed to transform customer engagement and brand innovation. Moving beyond traditional reviews and outdated platforms like Facebook groups and standalone survey apps, HouseParty integrates feedback loops directly within your online store. This app empowers customers to leave feedback, vote on ideas, and engage in discussions, fostering a vibrant community and enabling collective decision-making. Over time, the app elevates popular ideas, helping brands make informed choices about product development and business strategies. By replacing conventional forums with a dynamic community space, HouseParty enhances user interaction and encourages account growth, all while boosting organic traffic through user-generated content. With features like upvoting and comprehensive forums, HouseParty ensures that customer insights are not lost in the digital noise, but are front and center, guiding your brand’s growth.
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Seo boost
Community feedback
Idea voting
Forum discussions
User content
Guided growth

Capture customer opinions with easy, emoji-powered forms. Show more

K: Emoji Feedback Form is a dynamic app designed to transform how store owners gather customer feedback. With its intuitive interface, users can create personalized feedback forms using emojis, stars, or hearts, making the feedback process both quick and visually appealing. The app's flexibility allows businesses to tailor the forms to align with their brand, enhancing the overall customer experience without the need for technical expertise. In addition, pre-made templates simplify the feedback form creation process, making it accessible for anyone to set up and manage. This mobile-optimized solution ensures that customers can easily share their opinions from any device, helping stores garner valuable insights to boost customer satisfaction. Whether you're looking to make feedback fun or more efficient, K: Emoji Feedback Form can seamlessly integrate into your workflow.
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Brand matching
Quick setup
Mobile-optimized
Custom emoji forms

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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Instant updates
Interactive charts
Create surveys
Analyse responses
Edit surveys
Reorder choices

Get valuable insights with customer voting on your homepage. Show more

PulseVote is an innovative app designed for Shopify store owners to engage customers and make informed business decisions. By allowing merchants to create interactive posts on their homepage, the app facilitates real-time feedback collection on product ideas. Customers can easily upvote or downvote these posts, offering valuable insights into their preferences and helping business owners understand market demands. PulseVote is perfect for both new and established merchants looking to stay connected with their audience and tailor their product offerings based on customer opinions. The app integrates seamlessly with your Shopify theme with no coding required, making it easy to set up and maintain. Furthermore, store owners can manage posts directly from their Shopify admin and personalize the widget to reflect their brand's unique identity. PulseVote empowers you to make data-driven decisions that enhance customer satisfaction and drive business growth.
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Seamless integration
Actionable insights
Real-time feedback
Upvote/downvote posts
Effortless post management
Personalized widget
  • $10-$200 / Month
  • Free Plan Available

Gather private customer feedback to improve satisfaction and drive repeat purchases.

  • $24 / Month
  • Free Plan Available
  • 3 Days Free Trial
(3.1/5)
4 Reviews

Validate product ideas with image gallery voting and contests Show more

Traxoft: Image Voting is an engaging and interactive app designed to bring communities together through visual communication. In this app, users can upload their images and participate in exciting voting sessions where the community decides the best visuals across various intriguing categories. The seamless interface allows for easy navigation and voting, making it enjoyable for users of all ages. Traxoft fosters a sense of community by enabling users to connect, share, and appreciate creativity from around the world. The platform encourages friendly competition while inspiring participants to enhance their visual storytelling skills. Regular challenges and themed contests keep the experience fresh and captivating. Whether you’re a photography enthusiast or just looking to have fun, Traxoft: Image Voting offers a unique space to showcase your talent and explore the world through others' perspectives.
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Image voting campaigns
Validate product ideas
Discover best-sellers
  • $9-$49 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
5 Reviews

Quizzes made easy: Power Quiz - unlimited engaging tests. Show more

Appify: Power Quiz is a dynamic and versatile plugin designed to revolutionize the way you create and manage quizzes within your Shopify store. Whether you’re looking to craft single-choice, multiple-choice, dropdown, text, or number-based questions, this user-friendly tool makes it effortless to design engaging and interactive questionnaires. With the flexibility to categorize questions and quizzes, merchants can easily tailor them to fit various themes and topics. The plugin supports a wide range of quiz types, including Product Recommendations, Trivia, Personality tests, and IQ assessments, enhancing customer engagement and boosting conversions. Additionally, merchants can set up quizzes to be accessible at specific times, display personalized messages based on scores, randomize questions and answers, and even redirect participants to different pages upon completion. The inclusion of a timer feature also helps improve users' time management skills, making Appify: Power Quiz a powerful solution for both entertainment and educational purposes.
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Product recommendations
Unlimited quizzes
Custom question types
Timed quizzes
Randomized questions
Score-based messages
  • $19-$39 / Month
  • Free Plan Available
  • 30 Days Free Trial
6.4
13 Reviews

Collect photo & video reviews with personalized email requests Show more

Debutify Product Reviews & QA is a powerful app designed to enhance your brand's credibility by leveraging social proof. With this tool, you can easily request, collect, and manage customer reviews, including photo and video testimonials, all in one centralized location. The app offers customizable widgets that seamlessly align with your brand’s aesthetic, ensuring that reviews are displayed attractively on your site. You have full control over which reviews are showcased, allowing you to highlight the most persuasive ones while maintaining your brand's reputation. Debutify also automates the review request process with personalized email templates, making it effortless to gather feedback from customers. Additionally, it supports importing reviews from other platforms and facilitates sharing them on social media to drive organic traffic. Display options include all reviews page, carousels, filtering, grid layout, and more, providing flexibility in how you present customer feedback.
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Customizable widgets
Social media sharing
Photo & video reviews
Import reviews
Review automations
Personalized email requests
  • $19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

The survey app built to lift conversion & collect data for you Show more

Forma is a powerful customer research tool tailor-made for Shopify merchants, designed to enhance conversion rates and drive business growth. This app enables you to gather valuable insights and data from both abandoned and converted customers, shedding light on your brand, products, and customer preferences. By seamlessly integrating customizable surveys onto your product pages, Forma allows customers to provide feedback in exchange for small discounts, offering immediate answers to pressing business questions while boosting customer satisfaction. The app supports the collection of zero-party data directly from customers, which can be downloaded in real-time to guide strategic brand and business decisions. With a fully customizable survey builder, Shopify merchants can ask targeted questions and access a comprehensive survey and question library. Furthermore, Forma offers an intuitive admin portal to manage and export customer data, and it integrates effortlessly with your theme through adaptable CTA and survey styles. Tailored discount settings and question configurations for individual products allow for a personalized and targeted research approach, ensuring Forma caters to the unique needs of every business.
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Theme integration
Customizable surveys
Real-time data
Custom discounts
Export to csv
Survey builder

DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.
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Order status integration
Customizable widget
Product reviews
Customer surveys
Voice-based dialogs
Engaging chatbot
  • $10.99-$98.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
49 Reviews

Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.
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Instant email alerts
Google sheets sync
Pre-built templates
Multi-question surveys
Multiple field options
Recaptcha protection
  • $19-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
1 Reviews

"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.
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Advanced reporting
Survey builder
Multichannel surveys
Nlp analysis
Proactive feedback

Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.
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Real-time analytics
Seamless shopify integration
Customizable survey design
  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback
Effortless collection
Tailored strategy
  • $4.99-$19.99 / Month
  • Free Plan Available

Easily gather feedback and automate surveys with no-code simplicity. Show more

Green Feedback & Survey Form is a versatile app designed to streamline the collection of customer feedback and survey responses. With its user-friendly interface, you can easily automate review requests and create custom forms tailored to your specific needs. By transforming these valuable insights into personalized email campaigns, the app helps build trust and enhance the customer experience. The secure, no-code platform is perfect for post-purchase surveys, capturing product feedback, and boosting engagement. Green Feedback allows businesses to save time and scale efficiently while driving sales through targeted, feedback-driven emails. Turn every order into an opportunity to gather reviews that fuel future growth, ensuring your business remains responsive and customer-focused.
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Enhance customer experience
Create custom forms
Personalized email campaigns
Collect feedback effortlessly
Automate survey requests

Customer Support Request and Bug Capture Platform Show more

Redpen Widget is a powerful customer support request and bug capture platform designed to enhance your existing issue tracking tools. By enabling users to report visual and actionable issues directly from their web browsers, Redpen significantly reduces bug turnaround time. The app simplifies the traditionally tedious process of logging bugs by allowing reports to be submitted with just a single click, thus saving development teams valuable time and resources. Redpen not only speeds up the reporting process but also ensures that each report includes comprehensive diagnostic information and visual evidence, making it easier for teams to address issues efficiently. By streamlining the issue reporting workflow, Redpen helps reduce both development and support costs, providing a seamless experience for both users and support teams.
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Visual reports
Actionable issues
Single click reporting
Browser integration
Issue diagnostics
  • $9.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.
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Data collection
Post-purchase surveys
Automatic discounts
Product analytics
Pre-purchase surveys

Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.
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Easy setup
Customer tagging
Customizable questions
Powerful reporting
5-star ratings
Emoji surveys

Survey apps in the Shopify ecosystem are indispensable tools for e-commerce businesses looking to streamline operations, enhance customer experiences, and fuel growth. These apps offer seamless integration and robust features that help you gather valuable customer feedback, optimize sales strategies, and refine your products and services. By leveraging these tools, your business can effectively tap into customer insights, leading to increased satisfaction and loyalty.

We encourage you to explore the listed apps to find the perfect solution that meets your e-commerce needs.

Frequently Asked Questions (FAQ)

1. What are Shopify Survey apps?

Shopify Survey apps are tools that integrate with your Shopify store to collect feedback from customers. They provide insights into customer satisfaction, product preferences, and overall shopping experiences, helping businesses improve their services and products.

2. How can survey apps enhance customer experience?

Survey apps enhance customer experience by allowing businesses to gather direct feedback from their users, enabling them to make informed decisions that tailor the shopping experience to better meet customer needs and expectations.

3. Do survey apps help in increasing sales?

Yes, by using the data gathered from surveys, businesses can identify areas of improvement, adjust their marketing strategies, and create targeted campaigns that resonate with their audience, which can lead to increased conversions and sales.

4. Are these apps easy to integrate with my existing Shopify store?

Most Shopify Survey apps are designed for easy integration with your existing setup, requiring minimal technical knowledge. They usually include step-by-step guides or support to assist you in the process.

5. Can I customize the surveys to match my brand's identity?

Yes, most survey apps offer customization options like colors, logos, and question formats to ensure that your surveys align with your brand's identity and offer a seamless experience for your customers.

6. What kind of feedback can I collect using these apps?

Survey apps allow you to collect a variety of feedback, including customer satisfaction, product feedback, website usability, and service quality. This information can be crucial for making strategic business decisions.

7. Is customer data received from surveys secure?

Reputable survey apps prioritize data security and comply with industry standards and regulations to protect customer information. It's essential to choose an app with strong security measures and transparent data policies.

8. Can I use survey apps to gather feedback from mobile shoppers?

Yes, many survey apps are optimized for mobile use, ensuring that you can effectively collect feedback from customers who shop using their smartphones or tablets.

9. Are there costs associated with using Shopify Survey apps?

While some basic versions of survey apps are free, many offer premium plans with advanced features. Pricing can vary, so it's important to review the app's pricing structure and determine what fits within your budget.

10. How often should I survey my customers?

Survey frequency can depend on your specific goals and customer base. Regularly surveying customers after key interactions, like post-purchase or after customer service resolutions, can provide valuable ongoing insights without overwhelming your customers.

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