Shopify Support workload apps 2026

Altirax Order Editing & Upsell

$9.99 / Month

Enhance Shopify sales with seamless order editing and upsell features. Show more

Altirax Order Editing & Upsell is a dynamic app designed to enhance the post-purchase experience for Shopify store owners and their customers. This innovative tool empowers customers to independently edit their orders through a user-friendly self-service portal, enabling changes such as updating shipping addresses, adjusting quantities, swapping variants, adding products, or canceling orders before fulfillment. By offering this flexibility, store owners can transform potential order mistakes into opportunities to increase revenue through upsells, turning a typically stressful experience into one that fosters customer loyalty. The app not only boosts customer satisfaction but also significantly reduces the workload of customer support teams, as many issues can be resolved directly by the customers themselves. With Altirax, merchants can expect to see improved customer retention rates and enhanced profitability.

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Upsell opportunities

Quantity adjustment

Order editing

Add products

Cancel orders

Self-service portal

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Youvfy: Simple AI Chat bot

$9.99-$299.99 / Month

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"24/7 AI chatbot for instant support, order tracking, and satisfaction." Show more

Youvfy: Simple AI Chat Bot is a cutting-edge application designed to enhance customer support by providing instantaneous responses to common inquiries. By leveraging advanced AI technology, Youvfy is thoroughly trained on your specific products, policies, and store data, ensuring accurate and relevant answers to customer questions around the clock. With its ability to track orders without requiring customers to log in, the app simplifies the shopping experience, increasing user satisfaction. It also identifies knowledge gaps, allowing the bot to continuously learn and improve over time. Merchants can save hours daily as Youvfy efficiently handles routine queries, freeing up time for more complex customer interactions. With the added feature of a customizable chat widget, businesses can seamlessly integrate the app into their brand's aesthetic, further enhancing user engagement and driving sales. Youvfy combines efficiency with a user-friendly interface, making it an invaluable tool for boosting customer satisfaction and streamlining business operations.

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Order tracking

Customizable widget

24/7 support

Satisfaction tracking

Knowledge analysis

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Hippo: Support and Marketing

$49-$649 / Month

(1/5)

1 Reviews

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WhatsApp, Email & SMS: Omnichannel Marketing Automation Show more

Hippo: Support and Marketing is an all-in-one platform designed to streamline your customer interactions and marketing strategies. It integrates chat support and marketing automation, featuring capabilities like chatbot integration and email and WhatsApp marketing with robust analytics. Through its chat interface, businesses can engage with customers in real-time, enhancing customer support and satisfaction. On the marketing side, Hippo offers tools to create and manage campaigns, allowing for the segmentation and targeting of audiences to optimize reach and effectiveness. The platform’s RFM Matrix helps identify user behaviors by analyzing their recency, frequency, and monetary engagement, enabling more personalized marketing strategies. Additionally, Hippo supports the creation of dynamic audience segments tailored to specific needs, ensuring messages are relevant and impactful. With features like a free WhatsApp chat widget and omnichannel campaign capabilities, Hippo provides comprehensive solutions to both small and large businesses looking to improve customer engagement and boost marketing performance.

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Whatsapp marketing

Campaign management

Email marketing

Performance tracking

Audience segmentation

Real-time chat

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Molin: AI Chatbot Agent

$23-$139 / Month

6.4

5 Reviews

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Save time on customer support and sell more products with AI Show more

Molin: AI Support + Sales Chat is an advanced conversational AI chatbot designed to enhance your online shop's customer interaction. Leveraging your store's data, Molin provides instant responses to customer queries in over 92 languages, ensuring a seamless and inclusive shopping experience for a diverse audience. By offering personalized product recommendations, the app effectively converts visitors into paying customers, driving sales and increasing revenue. Additionally, Molin can instantly resolve customer issues, further improving satisfaction and loyalty. The chatbot also facilitates sales by offering discounts and promo codes, contributing to higher customer retention and repeat purchases. Designed to strengthen brand connections, Molin helps secure better reviews and elevates your shop's overall rating, while its ability to collect leads, such as visitors' emails, bolsters your marketing efforts. Furthermore, by allowing customization of its conversational rules and formats, Molin adapts to your brand's unique communication style.

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Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

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Shelly: AI Chatbot & FAQs

8.2

1 Reviews

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AI chatbot for Shopify: multilingual support, chat analytics, and customization. Show more

Shelly: AI Chatbot & FAQs is a sophisticated AI-powered tool designed to enhance customer support by automating inquiries with precision. Through seamless integration with Shopify MCP, it offers accurate product information and real-time order tracking, making it indispensable for online merchants. Featuring customizable branding, the app allows businesses to tailor the chatbox design while providing comprehensive chat analytics to monitor customer interactions. With multilingual support and FAQ synchronization, Shelly ensures accessibility and efficient communication across diverse markets. Merchants can choose between Claude or GPT AI models for optimal performance, offering flexibility in managing customer conversations. By integrating closely with your store’s product catalog and order data, Shelly provides instantaneous responses to customer queries, streamlining the support process. Ideal for global support, this app is not just about answering questions but also enhancing the overall customer experience.

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Customizable branding

Multilingual support

Order tracking

Real-time product info

Chat analytics

Faq synchronization

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ClevorAi: AI Customer Agent

$4.99-$19.99 / Month

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Always-on AI for 24/7 Shopify customer support and satisfaction. Show more

ClevorAi: AI Customer Agent is a revolutionary app designed specifically for Shopify stores, offering constant, real-time support to customers. It adeptly handles product inquiries, explains store policies, and assists with any customer service needs, all through seamless synchronization with your product catalog and knowledge base. With ClevorAi, businesses can provide accurate and friendly support 24/7, mimicking the interaction quality of a human assistant. This not only boosts customer satisfaction but also significantly reduces the workload on your support team, allowing them to focus on more complex tasks. The app goes beyond basic support by enhancing the overall shopping experience and ensuring customer queries are addressed promptly and efficiently. It's an indispensable tool for store owners aiming to streamline operations and elevate customer service standards consistently.

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Product catalog sync

Knowledge base integration

24/7 ai support

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Smart Faqs Builder

$9 / Month

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AI-generated FAQs for products, seamless integration, no coding needed. Show more

Smart FAQs Builder is an innovative app that harnesses the power of AI to automatically generate intuitive and relevant FAQs for your online store's products. Simply connect your store, and in just minutes, watch as insightful questions and answers populate your product pages. The app meticulously analyzes product descriptions to create FAQs that address real customer concerns, such as sizing, materials, shipping, and care instructions. With no coding required, Smart FAQs Builder integrates seamlessly with any store theme, providing a hassle-free user experience. As your products evolve or new queries surface, the AI continuously updates the FAQs, ensuring information stays current and valuable. Compatible with any Shopify store design, this tool enhances customer satisfaction and streamlines the shopping experience.

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Seamless integration

Automatic updates

No coding needed

Theme-compatible widgets

Ai-generated faqs

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SonicPad Customer AI Agent

$20-$30 / Month

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AI assistant reduces support workload with 24/7 customer self-service.

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MirrorAsk: Questions & Answers

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Streamline customer Q&A, enhance confidence, and reduce support workload.

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Callfy Abandoned Cart Recovery

$149-$399 / Month

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AI-powered 24/7 phone support, enhancing customer trust and reducing workload.

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ApprovePro ‑ Design Approvals

$14-$99 / Month

9.1

12 Reviews

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Manage custom order designs efficiently for a reduced workload Show more

ApprovePro - Design Approvals is an innovative app designed to streamline the process of custom design orders. By allowing customers to provide feedback and upload files directly through the app, it significantly reduces the need for multiple revisions and minimizes cluttered email exchanges. The app's automated reminders and auto-approval features ensure that responses are prompt and timely, enhancing the overall efficiency of design projects. Internal notifications keep your team informed, while an external portal enables seamless collaboration between designers and staff. This powerful integration helps minimize support requests by managing design approvals outside traditional inbox systems. With ApprovePro, your design approval process becomes more efficient, organized, and user-friendly.

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Automated reminders

Direct file uploads

Auto-approval

Internal notifications

External collaboration portal

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8.2

8 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Ascendo AI

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AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts planning

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Ascendo AI Resolution AI Agents

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Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts optimization

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Mava

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Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

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Integrated inbox

Ai bot responses

No-code chatbot

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ChatIn: AI Chatbot Support

$49-$299 / Month

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"AI chat support: 24/7 customer assistance, customizable, seamless team handoff." Show more

ChatIn: 24/7 AI Chat Support is your go-to solution for enhancing customer experience in your online store. This AI-powered live chat service offers round-the-clock support, addressing queries related to products, shipping, and returns instantaneously. By leveraging your store's product information, PDFs, and manuals, the intelligent chatbot provides accurate responses, reducing the need for ticket escalation. For more complex inquiries, ChatIn ensures a seamless transition to human agents, ensuring customer satisfaction. The customizable widget can be tailored to reflect your store's unique branding, from colors to fonts. With comprehensive analytics, track essential metrics like customer satisfaction (CSAT) and bot performance to optimize your support service. Boost your sales and elevate customer satisfaction with the reliable and efficient service provided by ChatIn.

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Customizable chat widget

24/7 customer support

Instant question resolution

Seamless human handoff

Support metrics tracking

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PD Facebook Messenger Support

7.7

15 Reviews

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Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.

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Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

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ChaChing: Support families now

8.2

2 Reviews

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Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.

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Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

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ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

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Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Shopify Support workload apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Altirax Order Editing & Upsell

Youvfy: Simple AI Chat bot

Hippo: Support and Marketing

Molin: AI Chatbot Agent

Shelly: AI Chatbot & FAQs

ClevorAi: AI Customer Agent

Smart Faqs Builder

SonicPad Customer AI Agent

MirrorAsk: Questions & Answers

Callfy Abandoned Cart Recovery

ApprovePro ‑ Design Approvals

Webkul Helpdesk Support‑UVdesk

Ascendo AI

Ascendo AI Resolution AI Agents

Mava

ChatIn: AI Chatbot Support

PD Facebook Messenger Support

ChaChing: Support families now

ARCS Support Ticketing System

Aisq: Auto Customer Support