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Showing 1260 to 1280 of 1337 Apps
  • $7.9-$27.9 / Month
  • Free Plan Available
8.2
2 Reviews

Track your order, use lookup, get email updates and tracking. Show more

Parcelecho Map Order Tracking is a robust app designed to streamline your package tracking experience. It seamlessly integrates Google Maps to provide real-time visualizations of your package's journey, ensuring you're always informed of its current location. The app stands out by offering automated email notifications, keeping you and your customers updated with the latest package status with ease. Additionally, Parcelecho allows you to incorporate a custom tracking page directly in your own store, offering a cohesive and personalized experience for your users. Whether you're managing an e-commerce store or simply want to keep tabs on your parcels, Parcelecho delivers reliable tracking tools and customer communication features. Its intuitive interface and practical functionalities make it an essential tool for efficient order management.
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Email notifications
Package location tracking
Google map support
Store tracking page

Spot risky customers, reduce returns, and protect margins in Pakistan.

  • $29-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

Enhance Shopify sales with AI-driven chat assistant, boosting engagement and conversions.

  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
2 Reviews

Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.
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Quick setup
Order tracking
Analytics
Live chat
Contact form
Inbound marketing

Add WhatsApp Inquiry on store in 1 click for Customer Support Show more

OnlyWeb WhatsApp Inquiry Icon is a versatile app crafted for store owners to seamlessly integrate a WhatsApp chat button on their websites. This app is equipped with a range of features aimed at enhancing customer communication, making it both easy and efficient for users. With full customization options, you can modify the position, size, and color of your WhatsApp icon, ensuring it aligns with your brand's aesthetic effortlessly. Designed with a mobile-friendly interface, this app allows customers to contact you conveniently while shopping on their smartphones. The intuitive design and adjustable look and feel features ensure that the chat button not only blends perfectly with your site but also enhances user experience. By facilitating direct communication through WhatsApp, this app helps in fostering stronger connections with your customers, ultimately improving customer service and satisfaction.
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Easy integration
Mobile-friendly
Customize icon
  • $5.9 / Month
  • 7 Days Free Trial
  • New

"Centralize multi-channel chats for seamless, efficient customer communication."

  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
65 Reviews

Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.
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Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
  • $14.99-$74.99 / Month
  • 7 Days Free Trial

Customizeable AI widget for your shop to help drive sales Show more

Shopchat: AI Search Assistant is a powerful tool designed to enhance your Shopify storefront with the capabilities of ChatGPT 4. Seamlessly integrated, Shopchat effectively answers customer queries and recommends products, transforming interactions into direct sales opportunities. Trained specifically on your store's product catalog, the AI provides personalized suggestions, creating a boutique shopping experience without the need for human intervention. Its user-friendly setup requires no technical skills, allowing for easy customization of both aesthetic and AI behavior. Store owners can track customer interactions to gain insights into popular queries and recommendations, helping refine product offerings over time. With dedicated support from the app's developers, Shopchat ensures a smooth and efficient integration process tailored to elevate your e-commerce business.
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Product recommendations
Ai widget customization
Real-time customer queries
Interaction tracking
  • $5-$75 / Month
  • 7 Days Free Trial
7.1
24 Reviews

Helps with ADA & WCAG Compliance. Online Store 2.0 Compatible. Show more

Accessibly is a comprehensive app designed to help your website adhere to the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG). By improving accessibility, Accessibly helps create a more inclusive shopping environment for all customers. Users can select from a range of accessibility options via an intuitive widget, while our background features automatically address certain accessibility issues on your site. For instance, our app provides AI-generated image alt text and essential navigation shortcuts like "skip to content," enhancing user experience. Additionally, Accessibly offers an accessibility statement and template, making compliance straightforward. With in-depth analytics, you can track and enhance user engagement, while developers benefit from a headless JavaScript feature and customizable trigger options, offering flexibility and control over accessibility implementations.
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In-depth analytics
Accessibility options
Ai-generated alt text
Accessibility statement
Background features
Instant application
  • $5.99-$25.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Know which customer is calling you in real time Show more

Swarm - Detect Customer Calls is an innovative app designed to transform how businesses manage customer interactions via calls. By identifying customer names and order numbers in real-time, Swarm provides valuable insights into who is contacting you, enhancing your ability to cater effectively to both existing and potential customers. It automatically renames calls and updates caller IDs, neatly organizing your contact list right on your Android phone and even tracks missed calls, ensuring no opportunity slips by unnoticed. With seamless integration with Shopify, Swarm is tailored for Android users looking to elevate their customer service experience. This strategic tool not only aids in keeping communications organized but also facilitates business growth by optimizing customer service quality and fostering stronger relationships. Supported by a dedicated team, Swarm ensures users maximize its features for optimal business success.
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Integrate with shopify
Detect customer calls
Identify customer details
Save caller id
View missed calls
  • $5 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Seamlessly integrate HubSpot forms; customize and optimize lead capture effortlessly. Show more

The HubSpot Forms Integration app allows you to embed HubSpot forms into your store effortlessly, with no coding skills required. It provides full customization options, enabling you to adjust form size, placement, and visibility for both desktop and mobile users independently, ensuring a seamless alignment with your store’s look and feel. This tool enhances user experience while optimizing lead capture and boosting conversions through responsive and well-placed forms. By streamlining data collection, the app helps to improve marketing results quickly and effectively. The ease of customization allows you to precisely position forms to match your store’s layout and branding, leading to better engagement and higher customer satisfaction. With this app, you can efficiently capture leads and make informed decisions for your marketing strategies.
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Customizable forms
Effortless integration
Responsive embedding
Lead capture optimization
Data collection streamlining
  • $9 / Month
  • Free Plan Available
8.2
4 Reviews

30+ apps: Chat, Popup, FAQ, Reviews, Lucky Wheel, Message Bar. Show more

Smartarget is a comprehensive suite of over 30 apps designed to enhance sales and customer engagement for businesses. It features an array of chat apps that facilitate seamless customer support through popular platforms like WhatsApp, Facebook Messenger, Telegram, and iMessage, as well as a Click to Call function. For those looking to capture leads and boost interaction, the app suite includes various popup tools such as newsletter forms, exit intent popups, and countdown popups. Additionally, Smartarget offers apps that elevate your digital marketing efforts, including social media follow icons, a Lucky Wheel for discounts, FAQ displays, customer reviews widgets, and storytelling features for Instagram and TikTok. By strategically leveraging these tools, businesses can significantly improve their online presence and customer experience. Whether you aim to increase customer trust with reviews, reduce inquiries with FAQs, or engage users with interactive elements, Smartarget provides the tools necessary to drive success.
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Popup forms
Customer reviews
Exit intent popup
Customer support chat
Click to call
Countdown popup
  • $9-$99 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Order Lookup, Live Tracking Dashboard & Email Notifications Show more

Shipment Tracking & Notify is an essential app for Shopify users, designed to streamline the process of tracking shipments from multiple carriers like UPS, FedEx, USPS, and DHL Express. This app organizes shipments into categories such as In Transit, Out for Delivery, Delivered, and Exception, enabling quick resolution of delivery issues. Customers receive real-time delivery updates, enhancing their post-purchase experience and fostering trust. Additionally, businesses benefit from a customized tracking page, boosting brand visibility and customer retention. The app empowers merchants to monitor order progress closely and proactively respond to any delivery delays. With seamless email integration, updates are reliably sent through the business's email server, ensuring they reach customers without landing in spam folders. This app is compatible with a broad range of carriers, including Canada Post, Australia Post, Delhivery, and more, making it an adaptable solution for global e-commerce needs.
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Email notifications
Order lookup
Live tracking
Monitor progress
Branded tracking
Shipment sorting

Enhance User Experience With a WhatsApp Chat on Your Website Show more

WhatsApp Chat - Common Ninja is a versatile tool designed to facilitate seamless communication with customers through the popular WhatsApp platform. Ideal for improving customer interaction, the app allows businesses to swiftly address inquiries and assist in the decision-making process, thus enhancing user satisfaction with continuous 24/7 online chat support. Notably, the app is user-friendly, requiring no prior coding knowledge, and offers extensive customization options to suit unique business needs. Users can toggle message timestamps, select from a variety of button icons, and manage content with a straightforward interface. The app also boasts rich styling options with fully customizable design features, alongside multiple beautifully crafted templates, providing flexibility in maintaining aesthetic cohesion across platforms. Whether for small enterprises or large corporations, this app ensures efficient communication and superior customer experiences.
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User-friendly interface
No coding needed
Customizable options
Rich styling options
Multiple skins
24/7 online chat

跨境电商一站式智能客服平台 Show more

JISHIYU及时语 is a comprehensive application designed to streamline business operations and enhance customer satisfaction through its suite of ten powerful features. It offers seamless channel management by integrating multiple platforms such as Facebook, Instagram, email, Livechat, Shopify, eBay, and Amazon, enabling businesses to consolidate their communication strategies. The app's AI-powered automatic reply system handles customer inquiries efficiently, providing quick responses about product details, order statuses, and shipping information. With multilingual translation capabilities, JISHIYU ensures effective communication across diverse linguistic backgrounds. The app also excels in customer sentiment management, Voc data management, and provides accessible and detailed data analytics and order management, empowering businesses to make informed decisions. Its user-friendly interface and comprehensive after-sales support make it easy to use, ensuring a swift onboarding experience and 24/7 assistance to resolve any operational queries. Such robust features not only improve customer satisfaction but also enhance brand value by facilitating data-driven management practices.
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数据报表
订单管理
客户管理
渠道管理
Ai自动回复
多语种翻译
  • $14.99-$249.99 / Month
  • 14 Days Free Trial

Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.
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Order cancellation
Self-managed returns
Easily request refunds
Single-screen management
Return reasons collection

"Boost sales with AI-driven product recommendations via GPTButton." Show more

GPTButton: Your AI Salesperson turns ChatGPT into a dynamic advocate for your products, ensuring they shine in every customer interaction. With a single click, your product details are seamlessly sent to ChatGPT, which instantly begins recommending your brand in conversations, thus increasing visibility and driving conversions. The app remembers your products, naturally integrating them into future ChatGPT discussions to maintain brand presence. You can add a customizable button to effortlessly send product details directly to the AI, ensuring easy implementation and user-friendly experience. The app includes a gentle confirmation tooltip to ensure customers are aware before being redirected, fostering trust and transparency. Make your brand memorable and boost sales with AI-powered, personalized product advocacy through GPTButton.
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Personalized recommendations
Customizable button
Product promotion memory
Prominent product positioning
Confirmation tooltip
  • Free Plan Available
2 Reviews

Turn your Instagram DMs into sales on full autopilot Show more

Botsify is a dynamic app designed to boost your store's sales by seamlessly integrating your product catalog with an intuitive chatbot interface. This innovative app allows customers to effortlessly search your Shopify catalog using simple search terms via the chatbot, ensuring a smooth and interactive shopping experience. With Botsify, customers can track their orders directly through the chatbot, providing them real-time updates and details about their purchases. This not only enhances customer satisfaction but also significantly contributes to a potential doubling of your sales. The app simplifies product exploration by categorizing items, making it easier for customers to discover new products and deals. Ultimately, Botsify empowers your store with enhanced engagement tools that streamline operations and elevate customer service, transforming casual browsers into committed buyers.
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Sync products chatbot
Track orders chatbot
Search products chatbot
Display products chatbot
Increase store sales

"AI chatbot streamlining e-commerce support with automated, real-time assistance." Show more

MagBot: AI Assist & Automation is an innovative AI-powered chatbot designed specifically for e-commerce platforms, enhancing customer service efficiency and interaction. This intelligent tool automates responses to frequent customer queries, ensuring that users receive immediate, real-time support. By analyzing customer preferences and browsing behavior, MagBot provides personalized product recommendations that enhance the shopping experience. It also assists customers with tracking their orders and resolving order-related inquiries effortlessly. Merchants can customize interactions by defining specific responses and logic, allowing for a tailored and seamless user experience. With its advanced capabilities, MagBot not only improves customer satisfaction but also optimizes store operations, making it an essential tool for modern e-commerce businesses.
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Automated responses
Product recommendations
Order tracking
Real-time assistance
Customizable interactions
  • $7.99-$16.49 / Month
  • Free Plan Available

Postship is a shipment tracking & post-purchase experience app Show more

Postship – Free Order Tracking is a comprehensive tool aimed at elevating the shopping experience for your customers. Unlike standard order tracking solutions, Postship minimizes “Where Is My Order” (WISMO) queries by sending timely updates via SMS and email, ensuring buyers are always in the loop. The app enhances post-purchase engagement by offering a customizable, branded tracking page that features personalized product recommendations, promotional banners, and even your shop's Instagram feed to boost brand visibility. This innovative approach not only improves customer satisfaction but also encourages repeat purchases. Additionally, Postship provides advanced analytics to monitor delivery performance and customer engagement, offering valuable insights to optimize your service. By combining efficient order tracking with marketing tools, Postship helps transform your order tracking system into a dynamic customer interaction platform.
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Promotional banners
Advanced analytics
Branded tracking page
Real-time order updates
Cross-selling recommendations
Instagram feed integration

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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