The rewards program is fantastic, and both my customers and I love it. I truly appreciate the fast and responsive support whenever I encounter any issues. The customer service team is outstanding!

The app is great-they offer so many features even with the forever free plan. Customer service is outstanding as well and very quick to respond.

Great app and fantastic support. We have been running our VIP Tiers program for around a month now and have already seen good results. Highly recommend.

Absolutely a game changer for retention, re-engagement, and increasing average order value! Love their affordable pricing!

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Super VIP Tiers team. Paresh got back to me very quickly and resolved the issue. Very happy with this level of customer service.

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions and even take meetings when I asked them!

They were very helpful in helping me set up my account and making all the changes I needed. I really like their customer service. Extremely helpful.

Great app with very advanced features- we use the automated gift card feature and it works very well. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend

Excellent app with a high level of flexibility. The team is fantastic and provides ample support as well.

"This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful"

They really help us at every step, not just with their Super Rewards, but also with Shopify.

Fantastic app! The support is outstanding! I’ve tried various loyalty apps in the past, but this one is by far the most flexible and likely to accommodate a wide range of loyalty programs.

This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful.

I wrote a review before because the app was down for hours a couple of days ago, which made it impossible for me to use, and I couldn’t get through to customer support. When they finally replied, they just said, 'It should be fixed by now.' Today, it happened again—hours of downtime. I’ve already moved on to a different app because it feels like this one isn’t very stable. To be fair, they were super helpful during the initial setup, which I appreciated a lot. If only there hadn’t been these system issues, it would’ve been great. Later, I was informed that- during the second outage, my store was the only one affected while everything worked fine for others. I still don’t know why it happened just to my store, and it would’ve been better if they’d looked into it sooner. Plus, it’s not the easiest to reach them quickly, especially during a system outage.

My experience thus far has been positive. Paresh provided valuable assistance in setting up the initial components for me, and I am eager to increase revenue through the implementation of a rewards system.